We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hay... See more
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See what reviewers are saying
Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... See more
Company replied
This is now the third holiday i have booked through Hays, i have found them to always be helpful and informative. Always there to help with any enquiries
Company replied
We recently visited the hays travel store in Wrexham. We had the pleasure of Holly sorting out our booking for a family of 6. Nothing was too much for Holly, she found us a few different options well... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Lord Street, LL11 1LH, Wrexham, United Kingdom
- 01978 266611
4.9
Excellent
755 reviews
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Always book with hayes always brilliant…
Always book with hayes always brilliant service
February 13, 2026
Reply from Hays Travel - Wrexham
We appreciate you choosing us for your bookings. We're happy to hear you consistently receive brilliant service from our team. Have a lovely Holiday. Thanks Dion :-)
Reply from Hays Travel - Wrexham
We are so happy we could assist you, we appreciate your wonderful feedback.
Thank you again. Amy x
Lovely travel agents
Extremely friendly and calm
Custom made holiday/honeymoon
No stress and plenty of choices
February 1, 2026
Reply from Hays Travel - Wrexham
Good Morning Shaun,
We appreciate your feedback and are so glad Holly could provide a calm, stress-free experience in creating your custom holiday. We will pass your kind words over to our Holly :)
Hays Travel
Reply from Hays Travel - Wrexham
Mr Adrian Sudlow,
We appreciate you sharing your experience with us; we are always happy to help our customers in any way we can!
Hays Travel
Reply from Hays Travel - Wrexham
Thank you for your kind review and for booking with us :) - Many Thanks, Courtney
Chloe in the Wrexham office has been…
Chloe in the Wrexham office has been brilliant!
I gave her an outline of what we were looking for and between Chloe and her colleagues they have arrived with a tailermade holiday for the price we had.
I would highly recommend Hayes Travel.
February 6, 2026
Reply from Hays Travel - Wrexham
Susan,
We're happy to hear that you received excellent service and a tailored holiday. We appreciate your recommendation of our services. Have a brilliant time. Chloe
Always fantastic customer service in…
Always fantastic customer service in hays Wrexham.
February 5, 2026
Reply from Hays Travel - Wrexham
Thank you so much for your kind feedback, we appreciate it :)
Very informative
Very informative, we roughly had an idea what we wanted. Found us a great deal looking forward to Hols.
February 5, 2026
Reply from Hays Travel - Wrexham
Carl Roberts,
We're happy to hear that our informative service helped you find a great deal! We hope you have wonderful holidays and appreciate your feedback.
Holly :)
Effective and efficient service
Liz was very knowledgeable about the holiday destination
Super helpful and informative giving superb service with a great smile 😃
Thank you so much
February 3, 2026
Reply from Hays Travel - Wrexham
We're so happy to hear you received such lovely service, our Liz always has a smile on her face! We look forward to seeing you again soon :)
Fantastic member of staff very helpful…
Fantastic member of staff very helpful and patient. Looking forward to our holidays many thanks
February 2, 2026
Reply from Hays Travel - Wrexham
Hello,
We appreciate your kind words! We are so happy we could provide helpful and patient service. We hope you enjoy your upcoming holidays.
Hays Travel
Great booking experience
Dion made the process of identifying a resort extremely quick and easy. She clearly listened to our preferences and quickly found a select choice of fab options for us to consider before going ahead and booking. Great holiday booking experience. Thanks again, Dion and also Liz for her knowledge about cruising and safaris too.
February 1, 2026
Reply from Hays Travel - Wrexham
We're happy to hear that you found the resort process quick and easy! It's great that our team listened to your preferences and provided suitable options. Thank you for your positive feedback on your holiday booking experience.
Hopefully we can get you on a taster cruise soon. Thanks Liz & Dion :-)
Thank you to Liz
Thank you to Liz, your experience and knowledge really helped us choose the right cruise for us.
Thank you x
February 1, 2026
Reply from Hays Travel - Wrexham
Hi, Thank you so much for taking time to leave the review, really exited for you all enjoy and Happy Birthday to them both :-) Thanks Liz
Excellent friendly service from our…
Excellent friendly service from our travel agent.
January 26, 2026
Reply from Hays Travel - Wrexham
Good Afternoon,
Thank you for booking with me and your kind review! I hope your looking forward to your holiday :)
Kind regards
Caitlin
Reply from Hays Travel - Wrexham
Hello,
We're happy to hear that our team was helpful. Thank you for sharing your positive experience with us; we appreciate it.
Courtney
amy was realy knowlegeable about the…
amy was realy knowlegeable about the holidays she was booking and was friendly and polite throuout
February 1, 2026
Reply from Hays Travel - Wrexham
Garry,
We appreciate your kind words! We're so pleased that the booking process was smooth and that you found our team member Amy helpful and friendly.
Hays Travel
I PHONED AS could not get into town…
I PHONED AS could not get into town told her what I was after. Trip to Disney Land Paris for 3 adults and 2 children. She email me all the info I phoned back and booked
January 21, 2026
Reply from Hays Travel - Wrexham
Hi both,
We're happy to hear that we could assist with your Disneyland Paris trip for your family! It's great that the information provided was helpful and booking was easy. Thank you for your feedback.
Courtney :)
Hi Amy was brill explained everything…
Hi Amy was brill explained everything in detail very efficient certainly use them again thanks Brian lorraine
January 29, 2026
Reply from Hays Travel - Wrexham
Thank you for leaving a lovely review! I'm glad to of helped and I look forward to seeing you again soon :)
The lady who helped me was very…
The lady who helped me was very patience and gave me advice, on certain things and was able to sort out a holiday that was suitable for me and my daughter.
January 21, 2026
Reply from Hays Travel - Wrexham
Thank you for your kind review and for booking with us :) - Ffion
Reply from Hays Travel - Wrexham
Thank you for taking time to leave your feed back. Have a lovely Holiday. Thanks Holly :-)
Booking our holiday
Booking our holiday was so easy. The agent was friendly, helpful, and really listened to what we wanted.
January 18, 2026
Reply from Hays Travel - Wrexham
Good Afternoon,
Thank you for your kind review and for booking with us :) we hope you have a lovely holiday!
Hays Travel Wrexham
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