We booked our holiday with the lovely Reana. She was very professional and had a lovely personality. The booking experience went very smoothly. We were pleased we chose Hays.
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See what reviewers are saying
The representative listened to what I wanted, asked questions to clarify points and made suggestions without being pushy. She also explained exactly what we were booking and why there was an extra l... See more
Company replied
Such a speedy, friendly, and efficient experience. Everything done for us, which makes the whole holiday process so much easier. Thank you
Company replied
Reana in Hays in Yeovil made booking our 2028 cruise seamless and also lots of fun. Our booking was made smoothly and email correspondence was extremely prompt. Thank you, once again, for such excelle... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Middle Street, BA20 1LZ, Yeovil, United Kingdom
- 01935577295
4.9
Excellent
938 reviews
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Reply from Hays Travel - Yeovil Middle St
Thank you for your lovely feedback! - Laura :)
everything was very good ,from the…
everything was very good ,from the moment we entered until we left,The agents who helped us both who were very helpful and our flight and details was dealt with very quickly.So very happy customers
Thank you
September 23, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you Micheal, thank you for your lovely feedback, pleased to get this booked for you! - Laura :)
Reply from Hays Travel - Yeovil Middle St
Thank you taking the time to write your review and for your lovely comments :-) - Anna
Efficient and enjoyable booking process.Abby was extremely efficient and…
Abby was extremely efficient and helpful with our requests.
We were able to complete our river cruise booking and receive a quote for an ocean cruise in the lovely Hays relaxing environment
September 21, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments. It was a pleasure to book your cruise for you! - Abi :)
Honest British Traveller
Very welcoming staff who took the time to run through all the options for our mini taster cruise. I learned very quickly that there were a whole host of options to take into consideration when booking it but the lady I dealt with was very patient and explained things perfectly…end result is we’re off on our first taster 2 day cruise. Will absolutely use again.
September 21, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for this really lovely review - very much appreciated, & very pleased you have this great taster cruise to look forward to! Pam
Not rushed
Not rushed, lots of help and advice where needed nothing was too much trouble.
September 21, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for sending in such a lovely review! Pleased we were able to get all of you booked on this new cruise, am sure you'll all have the best time! Pam
Reply from Hays Travel - Yeovil Middle St
Thank you so much Mary-Rachael
Laura was very good
Laura was very good. Brilliant customer care, and a very pleasant personality. She couldn’t do enough for us. Hotel and travel arrangements all booked at the same time.
September 12, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your lovely feedback - Laura :)
Polite
Polite. Informative. Helpful. Answered every question. Did everything I asked. Thank you Hays.
September 13, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your fabulous review Digby.
Brilliant
The lady that arranged our holiday was exceptionally personable, knowledgeable and helpful
September 14, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much! Was a pleasure to book your holiday for you :) - Laura
Have used Hays in Yeovil for years to…
Have used Hays in Yeovil for years to book holidays as they are extremely helpful, friendly and always do their best to help. Special mention to Anna who has been amazing.
September 13, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for coming to us at Hays for your holidays over the years I'll miss booking your holidays! We all wish you the best in your next chapter moving to Benidorm thank you for your lovely review :-) - Anna and everyone at Team Yeovil
Great service as always!
Hays Travel offer an excellent service and they always give me help and guidance with my holidays. Thank you all at Hays especially Pam .
September 5, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you for sending in this very kind review - always a pleasure to look after you and find the holidays you're looking for! Pam
Sarah listen to our requirements kept us informed. She was very helpful and friendly. She did not rush us in making decisions.
Sarah listenl to our requirements
September 2, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for the lovely feedback :) Sarah
Brilliant service
Your advisor Rachael was very helpful, I’m not the best at picking a holiday but she made a choice for me and when I researched the hotel that she suggested it had 4/5 rating so went in the following day and booked it for 7 of us so looking forward to it now.
September 8, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much Sarah for your lovely review, Was an absolute pleasure to book your upcoming family holiday-Rachael
Pam was FANTASTIC
Pam the lady who helped us was fantastic. Going above and beyond what we expected. Thank you
September 7, 2025
Reply from Hays Travel - Yeovil Middle St
Many thanks for your very kind review, and pleased we were able to get this lovely holiday all booked for you! Pam
Natalie looked after us (a group of 6)…
Natalie from the Yeovil team looked after us (a group of 6) in organising a cruise . At all times she was full of information, very courteous and showed so much patience. It took many attempts for all of us to be satisfied with cruise company, destinations, airlines, airports and the various packages on offer.
Never once did she do anything other than ally all of our fears on things.
I am going to make it my mission to use Natalie and Hays for any future bookings we make.
She is a real credit to the company.
Thankyou and avert big well done.
September 7, 2025
Reply from Hays Travel - Yeovil Middle St
Good morning
Thank you so much for the fantastic review, Natalie is an absolute star, and we look forward to seeing you in branch again soon.
Kind regards
Team Yeovil
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments :-) - Anna
We had a very good experience once more…
We had a very good experience once more with Hays. All the staff at Yeovil are very helpful and friendly. On this occasion, Pam dealt very well with our holiday similarly to Natalie the last time we booked through Hays at Yeovil.
We will continue to use Hays with confidence.
August 28, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you for sending in this lovely review - very kind & much appreciated! Pam
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments :-) - Anna
Reply from Hays Travel - Yeovil Middle St
Thank you so much for the lovely feedback :) I cant wait to hear all about it when your home :) Abi
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