Every time I go into branch at york clifton Moor I am made very welcome. Julie goes above and beyond to get me the best price for our holidays I won't book with anyone else, i would definitely recomm... See more
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Bella was very patient with me. Nothing was any trouble for her. She took her time in explaining the different luggage sizes which I was getting confused about. Bella has given me confidence in know... See more
Bella. Was very helpful, pleasant and chatty 😊She persevered with the website as it was doing what the internet does kept playing up . So we could end up with the break we wanted Rail, Hotel and th... See more
When we had about given up on a last minute holiday we had a patient staff member who listened and found us the perfect one. We would certainly recommend Hays Travel York.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Clifton Moor Centre, YO30 4XZ, York, United Kingdom
- 01904899568
4.9
Excellent
1K reviews
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Very efficient,advise was good and…
Very efficient,advise was good and helpful,always use Hays travel
January 17, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for booking with us :)
BOOKING FOR JERSEY HOLIDAY
Kelly looked after us extremely well, was very helpful, all in all a very good experience.
January 24, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for booking with us :)
Great service and advice
January 21, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your kind words Craig!
The staff at Hays are always so helpful…
The staff at Hays are always so helpful and friendly; we find the perfect holiday each time!
January 20, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for booking with us Anna!
Very good experience…
The young lady we spoke to was so helpful patient and kind. She looked at several holidays for us and answered all our questions.
January 18, 2026
Reply from Hays Travel - York Clifton Moor
Thankyou Wendy for your lovely review :)
Julie at hays travel Clifton moor York…
Julie at hays travel Clifton moor York is always so knowledgeable about any trips we want to do and gets it right every time wouldn’t use anybody else looking forward to our next two we have booked through her thank you Julie
January 10, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your lovely review, Stuart :)
Julie was absolutely brilliant
Julie was absolutely brilliant, nothing is too much bother , she is very professional, she explains everything and listens to what you want . I wouldn’t go anywhere else to book my holidays and would always wait for Julie to deal with me
January 17, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for booking with us Sue!
Julie was very helpful
Julie was very helpful, and made sure we got what we wanted and looked after our needs.
January 16, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your kind words, Philip, have a lovely holiday :)
Holiday to Majorca.
Julie was very attentive to what I required for my holiday and took all I was saying and acted on it.
January 15, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your review, Roy, enjoy Majorca!
Successful experience.
Great experience, great customer service and successful outcome.
Service person knowledgeable, informative, patient and humorous.
Very satisfied with the service provided by Carys and observer Tallulah.
Thank you.
January 11, 2026
Reply from Hays Travel - York Clifton Moor
Thank you so much for booking and for your kind words! We hope you have the best holiday!
Helpful staff
Leila was so helpful and patient and genuinely wanted to help us book the best holiday. Thank you!
January 5, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your review, Kate, we hope you enjoy the sunshine in Gran Canaria :)
The store assistant was patient and…
The store assistant was patient and determined we got the right holiday for us as a family.
January 11, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for booking with us Richard, we hope you and the family have the best time!
Agent was very informative.
January 4, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your review, Lesley!
Reply from Hays Travel - York Clifton Moor
Thank you so much for booking!
Bella was helpful and patient
Bella was helpful and patient. We were there over an hour finding the right holiday at the best cost.
January 8, 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your lovely feedback, we hope you have an amazing holiday :)
Polite and knowledgeable consultant.
Polite and knowledgeable consultant.
Quiet ambience.
January 8, 2026
Reply from Hays Travel - York Clifton Moor
Thank You for your kind swords :)
Dream Holiday.
The team wear so professional
And friendly
It was a big job to sort out all are flight out
But the lady's have done a good job
Thank you to all it was team work
Hilary Warren Philliskirk
January 1, 2026
Reply from Hays Travel - York Clifton Moor
Thankyou for your lovely review Mr and Mrs Philliskirk. We hope you have a lovely time away! - From Bella, Carys and Lulah :)
Very friendly approach and very helpful…
Very friendly approach and very helpful with any questions asked 💯
January 6, 2026
Reply from Hays Travel - York Clifton Moor
Thank You for booking with us Barry, we hope you enjoy Mauritius!
We have seen Cary’s on previous visits…
We have seen Cary’s on previous visits and she has always been very helpful
January 5, 2026
Reply from Hays Travel - York Clifton Moor
Thank You for your kind words, Margaret, it was a pleasure booking your holiday!!
Very friendly and knowledgeable
Very knowledgeable and gave us good advice which resulted in booking a holiday in a great location. Very friendly and would use again.
January 5, 2026
Reply from Hays Travel - York Clifton Moor
Thank You for booking with us John, you will love Santorini :)
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