Gale Mclean was very quick with my quote and helpful in all areas that I had questions in. Highly recommend her for anyone seeking support with their insurance needs.
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See what reviewers are saying
Claire was extremely helpful and knowledgeable about all my needs. She took extra time to explain everything to me and was an absolute pleasure to deal with. I will also be checking back when m... See more
Awesome support and fast services. I have nothing bad to say about this company, they really helped me out when I needed a home policy quickly, had everything figured out and signed within an hour.
My broker is Leonard Belland for the last 10 years, not counting really, could be more. There are many reasons for that. He is a great human being, always in a good mood, great listener, attentive t... See more
Company details
Information provided by various external sources
HDF Insurance is your Edmonton insurance broker. With offices in Edmonton and Whitecourt, Alberta, we offer auto insurance, home insurance, life insurance.
Contact info
#110, 10055 - 106 St. NW, T5J 2Y2, Edmonton, Canada
- 780.488.0921
- www.hdfinsurance.com
Had the best service from Kandy L
Had the best service from Kandy L. She was able to get us a home insurance policy perfect for our needs! Quick, efficient, and very professional!
August 17, 2020
Unprompted review
Great service and rates.
August 13, 2020
Unprompted review
Not what I thought
I thought that every detail had been spelled out but, at the last minute learned there was a problem.
Problem was resolved and yet company did not issue policy as stated.
Regardless, we have insurance.
August 11, 2020
Unprompted review
Kim was excellent and extremely…
Kim was excellent and extremely helpful. She made insurance stress free and made me feel excited for my purchase.
August 11, 2020
Unprompted review
Great agent
Great effort by agent to help find to the most appropriate policy.
August 11, 2020
Unprompted review
Kim was amazing
August 10, 2020
Unprompted review
Annie is always helpful and gets our…
Annie is always helpful and gets our needs met quickly. She’s a real gem and a great asset for HDF.
August 10, 2020
Unprompted review
While my policies have not been…
While my policies have not been processed yet, I am amazed at the service I have received thus far - we all want quick responses and solutions as soon as possible and that is what I have received.
August 10, 2020
Unprompted review
Good service
Service was good. When realized not all available insurances were assessed it was shortly resolved.
August 5, 2020
Unprompted review
Customer Service
My representative was very helpful and was able to answer my questions. The only thing I can ask for is cheaper rates.
August 4, 2020
Unprompted review
Super easy to deal with
I had Kim as my Agent she was super awesome to work with very honest and very upfront. . I highly recommend this company
August 4, 2020
Unprompted review
Home insurance.
Excellent service. The lady we spoke to was very polite, helpful and quick to help us get home insurance.
August 3, 2020
Unprompted review
Poor Underwriter-HDF communication & understanding of customer needs
My biggest difficulty with service was regarding the underwriter Peace Hills. While the HDF representative was cordial & requested much information from us potential customers, including our description of the unique situation of insuring our disabled daughter's house (neither parents live at), the HDF rep was unaware of Peace Hills view on situation. Further to that, Peace Hills did not understand that the house to insure is not a rental property or other business entity, thus resulting in denial of coverage. It seems as though communication between HDF & Peace Hills is quite limited, so they cancelled coverage based on a basic rule without trying to understand our situation. The annoying part is how we had to fill out an application, provide various info including our existing insurance, only to get a delayed negative result after our existing due date expired.
August 3, 2020
Unprompted review
Poor service
Poor service, bad communication. You took my money, then cancelled my insurance, and you still haven't refunded me yet!!!
July 27, 2020
Unprompted review
Paramount service
Paramount service, Wendy is very knowledgeable and friendly always above and beyond.
July 20, 2020
Unprompted review
Helpful in every way and always…
Helpful in every way and always answer questions and stuff when I need it
July 14, 2020
Unprompted review
Really helping in every problem
July 13, 2020
Unprompted review
Would recommend
July 13, 2020
Unprompted review
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