headsandtailsjewellery.co.uk Reviews 

189
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and the beautiful presentation boxes, making every gift feel truly special, thoughtful and personal. Consumers also love the unique jewellery options, noting that the ordering process is simple and the items are exceptionally well made. Though some reviewers were not happy with product quality, mentioning issues with incorrect chain lengths or material finishes, others still valued the swift service. People generally find the overall purchasing journey reliable and smooth, although a few customers encountered minor disappointments regarding specific item designs.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the items are well presented and match... See more

Quality

Users describe satisfaction with product quality, highlighting beautifully made items, excellent packaging,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrival times and... See more

Order

People report positive experiences with order, highlighting an easy and straightforward ordering process.... See more

Service

Customers had positive experiences with service, consistently praising the swift delivery and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

received my cufflinks earlier in the week and just wanted to say how beautiful they are. They’re a present for a friend who I’ve known for 40 years this year and I know he’s going to love them. As... See more

Rated 5 out of 5 stars

Browsing for a gift for wife and came across the heads &tails website ... some lovely little jewellery items and decided on a silver sixpence from 1966 in a gold knecklace .... oh my days .... its bea... See more

Rated 5 out of 5 stars

Found this company online as we had a few coins left by my late father that we wanted made into necklaces. Had a really quick and friendly response through their website and kept us updated with the... See more

Rated 5 out of 5 stars

I had no idea that you could make such a lovely piece of jewellery from a coin my wife absolutely loves her sixpence bracelet and the engraving makes it even more personal. All our friends and family... See more


Company details

  1. Jeweler

Written by the company

Coin Jewellery is quite obviously jewellery made from coins. At Heads and Tails Jewellery we handmake jewellery from coins around the world and from many past decades. Our team of expert jewellers set stunning coins from the United Kingdom, United States, Canada, Ireland and Australia into the following coin jewellery for you to buy: Coin Keyrings, Coin Necklaces, Coin Cufflinks, Coin Money Clips, Coin Hip Flasks, Coin Tie Clips and Pins and Coin Rings. The coins set at the centre of our jewellery pieces range from vintage coins from a far back as 1901 to the present day. The coins we use are pre-decimal and post-decimal (aka currently in circulation). A few are listed below: Sixpences, Farthings, Shillings, Florins, Half Crowns, Halfpennys One Penny (1p), Five Pence (5p), Ten Pence (10p), Twenty Pence (20p), Fifty Pence (50p). As well as international coins like: Irish Sixpences, Australian Five Cents, US Dimes, Canadian Pennies etc. If you can’t find the exact coin jewellery (country or date) you are shopping for then please contact us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

189 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(189)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

The website is very easy to use.

The website is very easy to use.
The delivery was right on time.
The necklace looks fantastic, I'm just hoping she likes it as much as I do.
The one thing that really surprised me was the engraving, the font had to be small as the coin was small, but it is not only very well executed but it's so easy to read.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect gift

Really easy website to use. The gift was really lovely and my son absolutely loved it. The engraving was spot on with no mistakes. Will definitely use Heads and Tails again.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Graduation Gift

Extremely efficient, friendly service, arrived promptly. Delighted with watch cufflinks, engraving and gift box, all great quality - graduation gift for grandson.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

I often wear my crucifix and Our Lady…

I often wear my crucifix and Our Lady chains but often struggled to fasten the clasps . Then I discovered this Easy on Easy off fastener from a lovely company called Heads and Tails. An amazing devise that makes fastening necklaces so easy. Heads and Tails are a developing company with big ambitions and they supply amazing products and customer service. I wouldn't hesitate to recommend them and their wonderful products.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

SORRY FOR THE WRONG REVIEW

I wrote a review giving 1 Star because of the customer service, on reflection I was Very premature because the owner was trying to contact me from the start,and there was a misunderstanding on MY part,since the owner has Replaced the Necklace and Pendant and my wife and myself are Very pleased with the outcome. Thank you to Emma the Founder of Heads &Tails Jewellery.

June 24, 2026
Unprompted review
Rated 2 out of 5 stars

I Ordered a necklace for my daughter it…

I Ordered a necklace for my daughter it should have been a 1976 5 p when I received it it was bigger than I thought it should have been.
They said it was because the smaller one didn’t change until 1990 a friend of mine has old coins the one they have sent me is a 10p coin.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

We looked at their website and it was…

We looked at their website and it was impressive. We decided to order a present for a life long friend. The feedback was positive so we went with the order. We have not been disappointed and our friend is delighted with his gift. We would highly recommend this company.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great item and service.

I ordered a gift and was impressed with both the item received and the service from the company. I received the gift within a week and had updates confirming receipt of the request, processing the order and confirmation of dispatch.
Highly recommended.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Anniversary gift

Easy to navigate website to find what I wanted. Ordering and payment easy and speedy delivery to down under.
Gift was purchased as 50th anniversary present to my husband, he absolutely loved it.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

Not the quality we expected

Whilst the packaging of the 18th B’day gift of a Hip Flask is impressive, the content is not!
The ‘leather’ pouch is just plastic and the ‘engraving’ is just printed and not as clear as shown on the Heads and Tails Web page. It’s not the quality we expected and we’re very disappointed!
We’re almost embarrassed to gift it to our Grandson.
Heads and Tails have stopped responding to our emailing.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a keyring for a family…

I ordered a keyring for a family member’s significant birthday. The item came beautifully packaged and was absolutely perfect. Recipient was delighted. Thank you

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous products

Fabulous products, excellent quality, value for money, website easy to navigate, straight forward ordering process, speedy delivery. Professional service. No hesitation in recommendation.
I bought the sixpence necklace as a gift, recipient loved it & I now want one for myself !!

April 27, 2026
Unprompted review

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