Headsets4Business Reviews 

138
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ordered some headphones but did not get a confirmation email. Sent an email to them, next day I had a telephone call from them and also an email confirming receipt of order. Then found their first ema... See more

Rated 5 out of 5 stars

We've not been using Headsets4Business for that long, but they've been great everytime we've needed them. Would recommend to any business looking for quality headsets at a great price. Danielle at H4B... See more

Rated 5 out of 5 stars

We went to Andy at Headsets4Business when we had a few requests for binaural headsets start to come in. He was really friendly and helpful. He let us trial a couple of headsets for free and our user... See more

Rated 5 out of 5 stars

We purchased a number of headsets for our small sales force. It was easily to select compatible headsets from their website and payment and delivery was simple and prompt. We needed a repair recently... See more

Company replied

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Headsets4business are a wired & wireless headset solutions provider specialising in businesses using Avaya, Cisco, Polycom, Mitel and all other telecoms brands & UC platforms. Contact us for a free no obligation headset trial today - its the best way to ensure you get the correct headset for your desk phone or PC.


Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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4.9

All reviews

(138)

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Rated 5 out of 5 stars

Great customer service

Both Leah and Danielle were extremely helpful. While the cable for my headset wasn't right they were very prompt at helping me get the cable replaced. It now works fine and the headset is of good quality so I think it will last - many thanks

September 21, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service all 'round

Excellent service all 'round. I was not sure what an EHS cable was, and when I placed the order it was at home, so I didn't know my phone model. I had an email from them requesting this to ensure I was given the correct EHS cable. I suspected this would allow the phone to make calls without lifting the handset, and this is the case. The Sennheiser SDW5016 is excellent and works perfectly. Very clear call quality. The attachments for holding it to your ear could be better and I will look around to see if there is anything different - in fact, I think I will contact Danielle at Headsets4Business to ask. I received a call and an email after delivery to ask if there were any problems and did I need any help. Couldn't have been better.

September 7, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service! Friendly, professional and great no obligation trial option.

I was looking for headsets to buy for the charity that I volunteer with for us to use when we provide emergency assistance in a call centre. Being a charity in receipt of a grant, it was particularly important to me to find the best option for us. From browsing the website I had an idea of what I thought might work but Danielle was super-helpful at talking through our needs. She arranged a no-obligation trial and patiently re-arranged delivery so that the headsets would arrive for our training night. After the trial I had a few questions which Danielle talked through with me so that my colleagues & I felt confident with our choice of headset. It was really helpful to have a single point of contact throughout and Danielle was excellent. We're awaiting delivery on Monday having placed our order on Friday afternoon - impressive! Based on my experience so far, I would certainly recommend Headsets4Business, thank you!

July 6, 2018
Unprompted review
Rated 5 out of 5 stars

An awesome and fast service

An awesome and fast service. If you're not sure whether a headset is compatible with your system, Headsets4Business will check and let you know. You can also return the headset for a full refund if you don't get on with it, so there's no risk.

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, good quality headset, instructions for use with particular phone could be useful (had to search for specific instructions not in the booklet)

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. I was unsure which headset to purchase and so used the online chat which was very efficient. Within 10 minutes of my purchase I had a phone call to say that the item purchased was out of stock but they could send out a loan set until the stock arrived. They then contacted me when the stock arrived to tell me my order was on its way and would be with me today - it has just arrived and that the loan set will be collected tomorrow. I would recommend this company just for the service!
ps - I even got a surprise little packet of Haribo sweets in my parcel - thank you.

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

Service I was afforded was unbelievably…

Service I was afforded was unbelievably good . Especially in this day and age when most things are 'press this for this and this for that' and indescribably difficult manuals to negotiate.
The fact that this company have a genuine landline with a human-being who knows what they are talking about was a godsend and I am absolutely delighted both with the service and the product that was firstly recommended to me then provided to me and lastly set up step by step over the phone.

June 13, 2018
Unprompted review
Rated 5 out of 5 stars

Headsets4Business - outstanding as always.

Headsets4Business always provide consummate customer service and outstanding value for money. In particular, Danielle could not possibly be any more supportive or helpful and is exceptionally patient. I cannot thank her enough for her tolerance and understanding every time I changed my mind!

May 23, 2018
Unprompted review
Rated 5 out of 5 stars

5 STAR SERVICE

5 STAR SERVICE

I have been working for TGA for nearly 5 years and we have always used Headsets 4 Business every person we have ever dealt have always been efficient and the service is great. Our latest account contact is Danielle Iball - she is fab!

TGA Mobility

May 14, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Danielle, from start to finish. Including recommending the correct headsets. Would definitely recommend to anybody. Speedy and friendly service, and free sweets! All in all, fantastic. Thanks Danielle!

Paul Bird

April 24, 2018
Unprompted review

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