Ordered some headphones but did not get a confirmation email. Sent an email to them, next day I had a telephone call from them and also an email confirming receipt of order. Then found their first ema... See more
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We've not been using Headsets4Business for that long, but they've been great everytime we've needed them. Would recommend to any business looking for quality headsets at a great price. Danielle at H4B... See more
We went to Andy at Headsets4Business when we had a few requests for binaural headsets start to come in. He was really friendly and helpful. He let us trial a couple of headsets for free and our user... See more
We purchased a number of headsets for our small sales force. It was easily to select compatible headsets from their website and payment and delivery was simple and prompt. We needed a repair recently... See more
Company replied
Company details
Information provided by various external sources
Headsets4business are a wired & wireless headset solutions provider specialising in businesses using Avaya, Cisco, Polycom, Mitel and all other telecoms brands & UC platforms. Contact us for a free no obligation headset trial today - its the best way to ensure you get the correct headset for your desk phone or PC.
Contact info
Stamford House, 86 Stamford St East, Ashton Under Lyne, OL66QH, Greater Manchester, United States
- 0800 644 0424
- sales@headsets4business.co.uk
- www.headsets4business.co.uk
4.9
Excellent
138 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service.
Ordered some headphones but did not get a confirmation email. Sent an email to them, next day I had a telephone call from them and also an email confirming receipt of order. Then found their first email in my spam box. Excellent service, headphones arrived two days later.
November 12, 2024
Unprompted review
OMG! What a service
OMG!! What a business model others could learn from.
From start to finish - ordering to delivery was excellent and seamless: Good tech advice and product knowledge. But, what was especially gratifying was the call 10 days after taking delivery to ensure product was suitable and working wel!!
It’s a 10 from me!!!
May 5, 2023
Unprompted review
From ordering to delivery took a day.
From ordering to delivery took a day.
Lindesy contacted me within an hour of the order as i had missed our phone details.
Cannot recommend highly enough
January 17, 2022
Unprompted review
Excellent tech support
Had issues when first trying to connect a headset to the phone (the manufacturer's instructions were truly appalling), but Dave, the tech support guy at Headsets4Business got it sorted out in minutes. Great service.
December 16, 2021
Unprompted review
Reply from Headsets4Business
Thanks Keith for the feedback and we are so pleased that we could provide the support that you required and solve any issues.
Regards H4B TEAM
Lindsey O'Brien from h4b was absolutely…
Lindsey O'Brien from h4b was absolutely brilliant in helping me set up my headset from start to finish. I couldn't ask for anything better in customer service.
I would certainly recommend h4b and I will be using this company in the upcoming months.
Thanks Lindsey & thanks h4b for everything.
Regards
Brendan (Premier Group Bangor)
December 16, 2021
Unprompted review
Reply from Headsets4Business
Thanks Brendan, we are very happy that you found the support brilliant and that the support solved the issues that you were having.
H4B TEAM
Excellent communication throughout
Excellent communication throughout. Lindsey was so helpful and would definitely use and recommend
December 7, 2021
Unprompted review
Reply from Headsets4Business
Thanks for the positive review Steve and for recommending Headsets4Business, greatly appreciated.
Regards
H4B Team
Reply from Headsets4Business
Thankyou for the review Nigel, great to hear.
REGARDS H4B TEAM
The team were super helpful at pointing…
The team were super helpful at pointing me in the right direction for the correct headsets for our business. The order was received very quickly and they even followed up with me to make sure everything was working ok. A brilliant team and a super efficient service
November 17, 2021
Unprompted review
Reply from Headsets4Business
Thanks for the review Joanne, your positive comments are very much appreciated.
REGARDS H4B TEAM.
We purchased a number of headsets for…
We purchased a number of headsets for our small sales force. It was easily to select compatible headsets from their website and payment and delivery was simple and prompt. We needed a repair recently and again our request was quickly dealt with and the headset was back with us within the week. I'd say pretty damn excellent service! (EMWC)
August 18, 2021
Unprompted review
Reply from Headsets4Business
Thankyou so much for your feedback. We try our very best to deliver a quality service and we are very happy that you find this "excellent"
Kind regards
H4B Team
Great service as always
Great service as always, next day delivery and the product is great.
August 17, 2021
Unprompted review
Reply from Headsets4Business
Thankyou Graeme, we are really pleased to provide you with a great service once again.
Kind regards
H4B Team
Wow what great service
Wow! Just Wow, what great service
Highly recommended, from start to finish
Thanks headset people
August 17, 2021
Unprompted review
Reply from Headsets4Business
Thankyou for the review Mat, and for recommending H4B as WOW! thankyou!😊
kind regards H4B Team.
Clare@Headsets4Business is Brilliant
Claire at Headsets4Business is Brilliant, I ordered 2 phones late last night, and she called me today, and said they're on their way today, now that's what I call brilliant customer service. Well done Clare.
July 29, 2021
Unprompted review
Reply from Headsets4Business
Thankyou Mike. Clare is a fabulous member of the team and we are so grateful for the fantastic review. Our aim is to provide excellent 5 star customer service and yet again we have achieved this, thankyou for your comments.
Regards
H4B Team
Lindsey at Headsets4buisness is…
Lindsey at Headsets4buisness is fantastic with brilliant customer service, and always puts a little treat in the parcel with is a lovely touch. Great company
July 19, 2021
Unprompted review
Reply from Headsets4Business
Thanks for the 5 star review Sarah, great to hear that you are happy with the service.
Kind regards
H4B Team.
Headset solution
I ordered a headset for my BT landline from Headsets4Business. When it arrived it came with a connection port that would not fit my phone. I immediately got in touch via online chat with the company and was promised a new connection port straight away. I am delighted that it has now arrived and I am able to use my phone with a headset again! I was more than satisfied with the service. Lindsey pulled all the stops out for me and I am very grateful for her assistance.
June 25, 2021
Unprompted review
Reply from Headsets4Business
Thanks for the 5 star review Nancy, I am pleased that this was rectified immediately. Enjoy using your new headset.
Kind Regards
H4B Team
Good to do business with
quick response to request for a quote, when I confirmed back I had order placed and invoiced within the hour. Used H4B several times now and found them to be very professional and they have excellent product knowledge.
June 12, 2021
Unprompted review
Reply from Headsets4Business
Thank you for the wonderful feedback Trev. Kind regards H4B team
Great Customer Service
Great company to deal with. Have dealt with Lindsey a number of times and got quick and efficent service with very speedy delivery.
May 28, 2021
Unprompted review
Reply from Headsets4Business
Thankyou for the postive feedback and happy that our efficiency ensures that you recieve the products that are available and in stock on time.
Regards H4B Team.
Speedy efficiency from sale to aftersales
Purchased headset last year excellent service but needed copy of invoice at short notice. Dealt with within an hour superb customer service
May 21, 2021
Unprompted review
Reply from Headsets4Business
Thankyou Stuart, dont hesitate to contact us if you require anything further in the future, happy to assist.
Regards H4B Team.
Easy to do business with
Patient, timely advice and guidance which explored my needs. Easy to do business with
May 18, 2021
Unprompted review
Reply from Headsets4Business
Thanks John, we hope that you are happy with your headset and we are really pleased that our guidance assisted you in purchasing the correct product.
Regards H4B Team
Reply from Headsets4Business
Thanks Rachel, always happy to assist with your queries.
Regards H4B Team
Simply the best.....
This company has always provided the most efficient and helpful service and quality products! During lock down and with all my colleagues working from home they were invaluable. There was no break in the service and even though stock was limited they were never short of options. Help and advice was happily and readily given consistently by whoever answered the phone.
I highly recommend this business and its staff are a credit to them
May 6, 2021
Unprompted review
Reply from Headsets4Business
Thanks Jenni, what a challenge the past 12 months have been for everyone. We do always try to provide the products required when ever we can. We are so pleased that you are happy with our service and Staff.
Regards H4B Team.
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