Headsets4Business Reviews 

138
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ordered some headphones but did not get a confirmation email. Sent an email to them, next day I had a telephone call from them and also an email confirming receipt of order. Then found their first ema... See more

Rated 5 out of 5 stars

We've not been using Headsets4Business for that long, but they've been great everytime we've needed them. Would recommend to any business looking for quality headsets at a great price. Danielle at H4B... See more

Rated 5 out of 5 stars

We went to Andy at Headsets4Business when we had a few requests for binaural headsets start to come in. He was really friendly and helpful. He let us trial a couple of headsets for free and our user... See more

Rated 5 out of 5 stars

We purchased a number of headsets for our small sales force. It was easily to select compatible headsets from their website and payment and delivery was simple and prompt. We needed a repair recently... See more

Company replied

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Headsets4business are a wired & wireless headset solutions provider specialising in businesses using Avaya, Cisco, Polycom, Mitel and all other telecoms brands & UC platforms. Contact us for a free no obligation headset trial today - its the best way to ensure you get the correct headset for your desk phone or PC.


Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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4.9

All reviews

(138)

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Rated 4 out of 5 stars

Fast Friendly delivery with excellent…

Fast Friendly delivery with excellent support and knowledge about the products

May 5, 2021
Unprompted review
Headsets4Business logo

Reply from Headsets4Business

Thanks sean, we do hope to continue our service with you in the future.
regards H4B Team.

Rated 5 out of 5 stars

Go nowhere else for headsets4business !

headsets4business were extremely professional and went well out of their way to ensure I obtained all the information I could possibly want, while doing my research on Wireless Headsets for my local Branch of the Samaritans.
Courteous, knowledgeable, quick to respond, very obliging with the loaning of equipment for testing and cheerful at every encounter, their staff impressed me greatly and I would not hesitate to recommend their services to anyone.

April 20, 2021
Unprompted review
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Reply from Headsets4Business

Thankyou Pauli, we are so pleased that you were happy with our service. We really do appreciate that you have recommended using H4B. We aim to provide you with great service in the future.
Regards H4B Team

Rated 5 out of 5 stars

Amazing customer service

Every time we have purchased from H4B we have had amazing personal service from recommendations and updates through to placing the order and receiving the good the next day. Thoroughly recommend H4B as they have great product selection and the team are fantastic in answering any questions!

February 7, 2021
Unprompted review
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Reply from Headsets4Business

Hi Marc,
Thankyou so much for your review, we really appreciate your positive comments and we hope to provide you with further products & and a fantastic service in the future.
H4B Team.

Rated 5 out of 5 stars

Thoroughly impressive service - great after care

Thoroughly impressive service, both during the sale and in after care. I had an issue with a Bluetooth headset not pairing to a new phone and David went above and beyond to get the issue sorted. I was tempted to get a new headset as it was 2 years old - but David insisted this shouldn't be necessary - really value their integrity in this

January 27, 2021
Unprompted review
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Reply from Headsets4Business

Hi Rob,
Thankyou for the review, we do appreciate this.
If we can get your headset working, theres no pressure to purchase a new one if this is not necessary.
H4B Team.

Rated 5 out of 5 stars

Brilliant company

It was a real pleasure dealing with this company. Answered my queries very quickly and were very helpful. This is by far the very best company I have ever dealt with. Excellent invert way.

December 22, 2020
Unprompted review
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Reply from Headsets4Business

Thankyou for the Review Mr Matthews,
That is a fantastic compliment, and we hope to provide you with further products in the future.
H4B Team.

Rated 5 out of 5 stars

Would use again!

I spoke to Lindsey who was very knowledgeable and helpful. She was quickly able to recommend two headsets that perfectly suited my needs. The ordering process was straightforward and they arrived very quickly. I was also sent full instructions on how to set my phone up to use the headset. The price was very competitive and significantly below that of my telecoms provider. Overall, I was very happy with every aspect of the process and the product itself and would not hesitate to use them again in the future or recommend them.

December 8, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the review Alex,
Its very much appreciated and we are pleased that our recommendations suited your requirements, our ordering process is straight forward and glad that this has been recognised.
H4B Team

Rated 5 out of 5 stars

Clare didn't just try to sell me the most expensive headset

Clare was very helpful and practical. I felt she gave me the best advice for our particular needs and considered the cost options, too.

November 19, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the review Clare,
Its very much appreciated and we we are always happy to provide the correct advice to suit your requirements, including costs when possible.
H4B team

Rated 5 out of 5 stars

Friendly and helpful

This company were responsive and helpful they delivered promptly and remain communicative.
I was pleased with their service and would not hesitate to recommend them to others who use headsets in a business application

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had a fantastic experience when dealing with this business. I was able to trial a headset for a week absolutely free of charge which made me feel very comfortable about investing in an expensive headset. All members of the team were extremely helpful before during and after the purchase. I can't recommend this company enough if you need a headset! A special thanks to Lindsey for her assistance throughout.

October 8, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the review Sean,
Your recommendation to purchase from headsets4business is very much appreciated.
H4B Team.

Rated 5 out of 5 stars

Don't look anywhere else for headsets. Brilliant service.

Exceptional customer service. I have used this company on two previous occasions and they are extremely knowledgeable about their products. I ordered over the phone and the process was very simple. On this occasion, I dealt with Lindsey who was able to match my exact requirements to a Sennheiser SDW 5000 headset which is an awesome piece of kit. I highly recommend this product and this company.

October 6, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the review Nick,
Its very much appreciated and we hope to provide you with further purchases in the future.
H4B Team.

Rated 5 out of 5 stars

Top/Quick Service

Again - above and beyond. Huge thanks to David and Lindsey . Managed to get a few units on trial and really moved quickly to help, support get a large order. Great service and really helpful. Appreciate it, and thank you H4B.

September 30, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the review Stu,
We are very pleased to provide a great service, so pleased that the trial was a success.
H4B Team.

Rated 5 out of 5 stars

I wish more companies were like this .

Really good customer service. Competetive prices.
Easy to use Website.
No hassle returns and very nice people to deal with.
Wish more companies were like this.

September 10, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the review Elaine, we are very pleased that you have found all aspects of the business good, and lovely that you have described us as nice people to deal with. 😀
Regards H4B Team.

Rated 5 out of 5 stars

5 star company, 5 star products & 5 star staff

Headsets4Business is a great place to buy headsets. They have a vast product range and a creative way to help customers choose the best option. I recently purchased my headsets from them. The customer service was excellent, and the product was great. I want to thank Lindsey O' Brien for outstanding customer service. She was fantastic throughout. Overall this is a 5-star company, 5-star products with a 5-star staff.

August 19, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the Review Prash.
We are very happy that you have described us as 5 Star, thankyou. 😁
Regards H4B Team.

Rated 5 out of 5 stars

Lindsey was so helpful!

Lindsey was so helpful!! We did a trial of three different units, everything arrived very quickly and we ended up with 10 great headsets for the team. Will definitely be getting our headsets through them as the team expands in future. Highly recommend.

August 13, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the review Freddie,
We are so pleased that the trial was a success and we are thankful that you have continued to purchase from us as your teams expand.
Regards H4B Team.

Rated 5 out of 5 stars

We never write reviews - this should be the only review you need to read about H4B

Very knowledgable, professional and helpful company. We like many companies have needed to buy all of a sudden headsets for our staff. We aren't a massive company, but we had needed to get headsets that helped staff who've never worked in a home environment now work in one - if you see what I mean! What I found great was being able to try before buy. Even some haribo sweets came in the box which my kids loved!

What we found really useful as a business was that they knew about noise cancellation, in meant that some of our staff could go into calls with confidence, that noises in the house were allways going to be picked up. Sure the noice cancelling doesn't stop someone's child shouting and the recipient hearing it, but with H4B advice, which was brilliant, our team quickly had a set up and a policy/ work around to slip into the new routine. For example, a simple but brilliantly effective "ON AIR OFF AIR" approach was to give our staff flags GREEN for "not on a call" and RED for "on a call". Simple but brilliant - would we have got this advice from amazon? No way.

One of our team, took initiative and went one step further and bought a couple of t shirts - one RED and ONE Green. He likes to pace on the phone, so when he was walking around his garden - well you can work it out! We told Lindsay about this when we ordered another headset (BTW ANC binuaral with ANC on the mic and the ears is our favourite, really puts you in the zone!), we got a deliver a couple of days after the latest headset arrived, with RED and GREEN T-Shirts with H&B logo for our team which was a nice touch, we thought that was cool.

They are friendly and know their stuff, and the fact that they let us all try different headsets from jabra, seiniesher until we were happy was brilliant.

I also was amazed at how fast they were with everything even in the middle of lock down too.

OK so this is a cracking review. And I think I need to balance it with something as it does seem too good to be true and that is hard. Really hard. I slept on this because, well actually for a multitude of reasons.

1) The fact that we and me leave reviews about once in every blue moon I think is a good reason
2) I found it hard to find anything negative about anything
3) My team said the same (so we are actually of the opinion collective, well in a remotely collective way if you see what we mean ;)) - that says it all
4) After giving it some thought we decided on one negative part of buying our headsets from them, well actually more than one we're afraid:

i) If you want to get it cheaper, I am sure if you scour round the interenet you might save a few pennies or bounds - then please do, because if that's your only concern fill your boots (good luck when sommart goes wrong)
ii) We buy Jabra's from them, and because we wanted to give a proper review (or else why bother (we rarely do review, so let's do it right), we did find that the headsets that we settled on we could have saved overall nearly £30 quid over the 6 remote workers - but actually we would have paid £300 more for their service without a shadow of a doubt. It would be nice if we could buy everything from H4B - I KID YOU NOT

So our advice for battery life and quality is JABRA EVOLVE with 2 ears, we are also trying the newer version that coming out of course from lindsay, which was a simple one line email away. The new one has better battery life. So I am going to stop, can you tell I am a techy! If it's allowed you could even DM me for my impartial review, as this review prolly sounds too good to be true adminatessagedotcodotuk (personal)

July 23, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the review James.
We are happy that we could provide you with some very useful tips in regards to Active Noise cancelling and other products. 😁
Regards H4B Team.

Rated 5 out of 5 stars

Great help when I phoned

Great help when I phoned, sorted out the right items and delivered very quickly. Thank You

June 27, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the review Andy,
Happy to to help again in the future too.
Regards H4B Team.

Rated 5 out of 5 stars

Even during CoVid lockdown service was still exemplary

As ever, highly efficient service, even in the depths of CoVid lockdown. Trying to replicate my office set up at home, I was missing a wireless headset. I placed the order online, thinking it would take a week or so to fulfil. Within an hour, I'd been called by Lindsey with some follow up questions to check I was ordering the right thing (useful, as I'm a luddite), and it was delivered the next day (a Saturday) and the headset is is already plugged in and up and running.

May 26, 2020
Unprompted review
Headsets4Business logo

Reply from Headsets4Business

Thanks for the review Nigel,
Easy as that 😁, your office set up at home.
Happy to help in the future.
Regards H4B Team.

Rated 5 out of 5 stars

There when you need them

Fantastic service received from Headsets4Business. Totally on the ball with product information, speed of service and value for money. Deffo recommend

May 21, 2020
Unprompted review
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Reply from Headsets4Business

Thanks for the review Denise,
Its very much appreciated and we look forward to providing you a fantastic service in the future.
Regards H4B Team.

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