healthdesigns.com 

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Rated 1 out of 5 stars

2 months and still didnt receive my order. They dont respond emails and the tracking number provided is not valid. DONT BUY!

Rated 1 out of 5 stars

Good Morning Health Designs, I had a trouble in my order. My order #100952315 is: 1) Optimum Nutrition, Gold Standard 100% Whey Double Rich Chocolate 10 lbs. Subtotal... See more

Rated 3 out of 5 stars

I tried placing an order with different shipping/billing addresses 3 times. After the first time, my order was canceled. Upon contact and providing of additional information, I was asked to order onc... See more

Rated 2 out of 5 stars

I bought something from healthdesigns.com and after two months I wondered if I had wasted my money! They did say they reshipped the item at no cost to me but After 2 months I was seriously wondering a... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Our mission is to deliver quality health products directly to you. We know health is an all encompassing part of your life, which is why we are expanding our selection each and every week. Currently, you can find access to over 1,000 top vitamin and supplement name brands and 26,000 health products all available in one location for your convenience. With our newest ecommerce platform and warehouse improvements, your shopping experience will be faster and easier than ever.


Contact info

All reviews

(4,180)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

It was a great experience overall.

Firstly, the website was easy to navigate. Prices are very good. Delivery was quick and lastly, I loved the their Beauty Products and Free Shipping. Was a nice surprise!
I will be using HealthDesign again.
Thank you.

November 11, 2015
Unprompted review
Rated 1 out of 5 stars

NEVER received the order

I've made order on May 2015, and as of November 2015, the order did not arrive in Portugal.

I wasted my money and never received the order.

That is one TERRIBLE company, I would avoid and recommend European folks to order from other websites.

September 18, 2015
Unprompted review
Rated 1 out of 5 stars

Do not buy from these idiots!

Quick to take your money, but zero service. The first time the order took over 6 weeks, the second time it never turned up. Its been 10 weeks now! No answers to my emails, no answers to my phone messages. Buy from someone else but never use this company.

July 19, 2015
Unprompted review
Rated 1 out of 5 stars

Extemely disappointed

Ordered product on 20th May, received email straightaway saying my order was received and I would be sent another email once package was sent. It's now the 10th July (6 weeks later) and I've had no confirmation that the item has been sent, and no response to my 2 emails chasing them up. They have $161 of my money. PATHETIC!

July 10, 2015
Unprompted review
Rated 1 out of 5 stars

where's my order?

Terrible! Never buy in this site, the first time they send your order, but after that, they don't even answer your questions! You pay and never receive them!

June 16, 2015
Unprompted review
Rated 2 out of 5 stars

Updated: very slow service!

I bought something from healthdesigns.com and after two months I wondered if I had wasted my money! They did say they reshipped the item at no cost to me but After 2 months I was seriously wondering about the integrity of the company. I emailed a few times and I couldn't say customer service was the greatest. The time for shipping they estimated was under a month and I received my items after about 3 months! I was very relieved to receive them finally and would say if timing isn't an issue for someone, the prices are very reasonable.

June 11, 2015
Unprompted review
Rated 1 out of 5 stars

Dont buy

2 months and still didnt receive my order. They dont respond emails and the tracking number provided is not valid. DONT BUY!

June 2, 2015
Unprompted review
Rated 1 out of 5 stars

Terrible service - nobody answers

I've sent several emails with questiona about shopping that is charging wrong, about the delivery and nothing.
I AM fearful and I will csncel the purchase.
Please, forward me instructions for do to cancel.
I AM desappointed and I will speak to everyone about the bad experiente is to buy with you.

June 1, 2015
Unprompted review
Rated 1 out of 5 stars

This company seems not working anymore

Lately it is possible to check a lot of complains about Healthdesigns. It seems they are processing the orders but they are not posting them anymore and they keep your money with them. It is not possble to contact them because the "live chat" never is online, they dont answer the emails and the phone number, you hear a message to leave your contact that they would call back soon, but it never happens. My order from january, i do not receive any information and I already paid for it.
Unfortunately they became a fraud for any reason.

May 25, 2015
Unprompted review
Rated 1 out of 5 stars

A fraudulent company

Like the recent reviews, I have been subject to fraud by this company. I placed an order for over $300 which never arrived, and they have not responded to my emails/messages, and will not answer the phone. I have contacted my credit card company to get my money back.

May 20, 2015
Unprompted review
Rated 1 out of 5 stars

No products and no money

Ordered Nov. 2014 never got anything, not even my money back!!!
They kept saying the brazilian customs were taking a lot of time... I said I ordered to Portugal not Brazil!!!!! They simply said Portugal customs are taking a lot of time. I believe it's an elaborated scam to take your money.

One thing I look was at the trustpilot score and it's ok! But they must pay to people to score positively. If you search you will find a lot from several different countries in the same situation as I.

May 11, 2015
Unprompted review
Rated 1 out of 5 stars

Spammer

I don't know how I got on their e-mail list, but they spam me all the time, and there are no instructions on how to be removed (which is illegal). They don't answer the phone or their live chat.

This is an unprofessional company and possibly a scam. I would definitely not trust them with your money!!

May 9, 2015
Unprompted review
Rated 1 out of 5 stars

NO, thank you

I placed my order on 29 December 2014, and its been months. I sent a lot of email and they keep saying that is the brazilian custom, I request for a refund but they told me that it is impossible to refund it I havent get the product. And the product seems to take forever and haven't reach my doorstep. This is the first and will be the last time for me to place an order with this company.

April 25, 2015
Unprompted review
Rated 4 out of 5 stars

First time order with this company

Well, to start with - I called the Health Designs phone number with no answer - so I e-mailed and got a reply within 15 minutes... basically to find out what shipping company they used, as where I live the employees at Fed Ex can not find where I live. (and after loosing 2 good paying customers I can't afford that). I found out the shipper was indeed Fed Ex and so I changed my information to hopefully accommodate the uneducated Fed Ex Employees where I live. Then when asked to review this company, I read all the delays in shipping and not receiving ordered placed by Health Designs. I do hope this is not completely accurate, although the question I emailed- "am I going to have a problem...?" almost 15 minutes ago has not be responded to. i do hope they do reply and it is a positive experience. It would be nice to have this opportunity AFTER the product is received -- the 4 stars are as of today...

April 6, 2015
Unprompted review
Rated 1 out of 5 stars

2 months no product and no refund

This company is full of lies .. they first told me that the delays are from brazil customs "
There are many delays in the Brazilian Customs House that are causing some packages to take months for Correios to deliver. Many packages from December are starting to be delivered. I recommend continuing to be patient as there is not much we are able to do for packages that are delayed in the Brazilian Customs House. I hope this helps and please let us know if you have any other questions.

Thank you

Jeremiah

"

but latter i found out that the order was supposed shipped from USA not brazil and in the end i got fed up of their lies i asked for refund but they refused me of any refund so basically i had no product and no money.. what a stupid company.....

March 20, 2015
Unprompted review
Rated 2 out of 5 stars

Takes a forever to deliver

I bought melatonin 1,5 months ago and still haven't received it! Giving up on this store 'cause it takes longer to deliver than other stores such as bodybuilding! Disappointed customer.

March 4, 2015
Unprompted review
Rated 1 out of 5 stars

Horrible Service and communication

I placed an order for several hundred dollars from this company on December 28th, 2014 and as of January 19th it has still not appeared. It took three emails for them to send me any kind of tracking information, one phone call that was never returned to find out why the package hadn't arrived on the day that it was supposed to and then another phone call to them to find out that the package had been returned to the company due to damage and that they weren't going to inform me, just wait until it was returned to their shop to ship out my new order. They are cheaper than some online health stores but I have placed two smaller orders with two other companies since ordering with HDI and both of those items have arrived!

January 19, 2015
Unprompted review

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