Healthspan is a well respected and widely known health supplements company. You see their products behind the pharmacy counter of Boots for instance. Colour pamphlets arrive in the post on a regular... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My doctor suggested I take Glocosomine and Chondroitin tablets when I had my first hip replacement done. He said they would help with the Cartlidge around the joints of hip bones etc. So I have been t... See more
Company replied
Quality if products is good. This is preferable to using unverified suppliers or those that use bulking agents, fillers etc. Healthspan minimise this. Goods usually arrive on time, well packaged, a... See more
Company replied
Quality brand I’ve been using Healthspan products for years now. I don’t have to worry about remembering to order my supplements as I have a subscription, which sends me what I need, in time befor... See more
Company details
Written by the company
With 30 years' experience of supplying top quality vitamins and nutritional supplements to many thousands of customers in the UK and beyond, Healthspan offers a comprehensive range of expert-formulated products to help people be at their best, achieve their goals and live a long and healthy life. Read more reviews here: http://www.feefo.com/GB/en/reviews/Healthspan/?id=822271
Healthspan guarantees
Written by the company
- Over 10,000 verified product reviews
- Our customers ratings, direct and unedited on every product page.
- Easy-to-use website
- Whether you are on a PC, Tablet or Mobile.
- Outstanding customer service and information
- 7 days a week from our UK-based team and 24/7 on our award-winning articles area: Nutrition Expert
- Free Returns
- On all orders.
- High quality products
- Always at reasonable prices
Healthspan's Promise:
A full, no-quibble refund if you are not satisfied.
Every Healthspan product is formulated to the highest pharmaceutical standards and produced using only the purest (pharmacist approved) ingredients, in independently inspected and approved premises. Our rigorous approach to quality control means that the products you order contain exactly what they say on the label.
Contact info
Healthspan House, The Grange, St Peter Port, GY1 2QH , Guernsey, Guernsey
- 0800 73 123 77
- customercare@healthspan.co.uk
- www.healthspan.co.uk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Subscription service is highly unreliable with a reluctance to replace the product that does not turn up in time 
Dreadful customer service experience. I contacted customer service this morning to say that my monthly subscription for peppermint capsules had not arrived. I was informed by Helen that if it did not arrive in the post today a replacement would be sent out. I went back online to advise that it had not arrived in the post today only to be told that they wouldn’t send out a replacement until Monday which means peppermint capsule but that doesn’t seem to worry Healthspan at all. They state that the subscription will arrive in time well it doesn’t and hasn’t you should never ever over promise and under deliver for when you do you lose customers ! I’ve been a loyal customer for many years and don’t expect to be treated like this. The delivery service is unreliable and the customer service leaves a lot to be designed

July 16, 2026
Unprompted review
Quality brand
Quality brand
I’ve been using Healthspan products for years now. I don’t have to worry about remembering to order my supplements as I have a subscription, which sends me what I need, in time before I run out.
Their prices are also very good value for money.
March 18, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Healthspan
Thank you for your review. We are happy to hear you find ordering easy and your deliveries quick - we aim to please! May we thank you for your continued support. Kate@Healthspan
I have dealt with coy
I have dealt with coy. For years no problems I have order that I get my items are automatically sent.
March 18, 2026
Reply from Healthspan
Thank you for your continued loyalty over the years. We're delighted to hear that you've had a positive experience and that your regular orders arrive smoothly through our subscription service. We appreciate your support and look forward to continuing to serve you. Kate@Healthspan
Healthspan used to be good but recently…
Healthspan used to be good but recently not so good. I have now cancelled all subscriptions as their prices fluctuate so much you can often get a better deal if you wait. They send out e mails too with offers on but I have yet to find one of these offers that actually works. Today I have wasted over half an hour trying to order online to take advantage of an offer that just does not work no matter how hard I try. Says you get a free item with any order, when you put the details in it then tries to charge you for the item that is supposed to be free - just cancelled out of everything - another con and time wasted.
July 14, 2026
Unprompted review
Reply from Healthspan
Thank you for taking the time to share your feedback. We're sorry to hear about your recent experience and the frustration caused when trying to redeem an offer online. We understand how disappointing this must have been, particularly as a long-standing customer. Your comments regarding our pricing and promotions have been noted, and we'd like the opportunity to investigate this further. Please contact us directly with your details so we can look into the issue for you. Kate@healthspan
Found what I was looking for easily
Found what I was looking for easily. Plenty of choice. Quick delivery
March 18, 2026
Reply from Healthspan
Thank you for your 5-star review! We're delighted to hear you found exactly what you were looking for, enjoyed our wide range of products, and were pleased with the quick delivery. We really appreciate your feedback and look forward to serving you again.
Jess @healthspan
I have two subscriptions with…
I have two subscriptions with Healthspan for vitamins. Great price lots of information and I feeling the benefit. Good delivery system.
March 18, 2026
Reply from Healthspan
Thank you for your review! We're so pleased to hear you're enjoying the benefits of your subscriptions and finding our vitamins great value.
It's wonderful to know you appreciate the information we provide and our delivery service too. Thank you for choosing Healthspan!
Jess @healthspan
The easy life
Healthspan offer a great variety of supplements to help your body fight against the ravages of daily life.
Their subscription service also ensures that you never run low of your chosen products.
March 18, 2026
Reply from Healthspan
Thank you for your review!
We're delighted to hear that our range of products and convenient subscription service are helping to support your wellbeing. We really appreciate your feedback.
Jess @healthspan
Quality and service
Quality if products is good. This is preferable to using unverified suppliers or those that use bulking agents, fillers etc. Healthspan minimise this. Goods usually arrive on time, well packaged, and as described. If any issues they are quick to resolve.
June 18, 2026
Reply from Healthspan
We're delighted to hear that you've had such a positive experience with both our products and service. It's great to know we've earned your trust, and we appreciate your kind feedback and continued support!
Jess @Healthspan
cannot remeber dealing with them
March 18, 2026
Reply from Healthspan
Thank you for your review. We're sorry we didn't leave a memorable impression on this occasion. If there's anything we can help with or if you'd like to share more about your experience, we'd be happy to hear from you.
Bought twice online, ever since I've had years of unwanted monthly marketing mail aka junk mail!
I purchased from Healthspan a few years ago. Since then, I have repeatedly asked to be removed from their mailing list, including contacting them by email (Latest correspondence with Poppy-Mae Jenkins). I was told that I would no longer receive their marketing magazines and promotional mail.
Unfortunately, I still continue to receive regular marketing material to my home address. Today's was the final straw as this has been frustrating, as it feels like my request and personal preferences have not been respected.
I also find the amount of printed promotional material disappointing from an environmental perspective, as it seems unnecessarily wasteful.
My overall experience has left me questioning whether the company's focus is more on persistent marketing than on customer service. Based on my experience, I would encourage Healthspan stop spamming and improve how they handle requests to stop receiving marketing communications.
July 9, 2026
Unprompted review
Reply from Healthspan
Thank you for taking the time to share your experience. We're sorry to hear that your preferences regarding postal communications have not been reflected as expected, and we appreciate how frustrating this has been. Your feedback is important to us. May I ask that you contact me directly (kates@healthspan.co.uk) so I can investigate this further and work towards a resolution. Thank you in advance
I ordered and paid over the phone and…
I ordered and paid over the phone and found it an efficient and pleasurable experience. I ordered a bottle of probiotic capsules.
March 18, 2026
Reply from Healthspan
Thank you for your review! We're so pleased to hear that you had a smooth and enjoyable ordering experience when calling our customer care agents. We appreciate your feedback.
Jess@Healthspan
Quick and efficient the vitamins are…
Quick and efficient the vitamins are good and has helped me alot
March 18, 2026
Reply from Healthspan
Thank you for your feedback. We're pleased to hear you are happy with our products and appreciate you choosing us. Thank you, Kirsty@healthspan
Very good shop online...high quality…
Very good shop online...high quality product.I recomrnded 🙂
March 18, 2026
Reply from Healthspan
Thank you for your 5-star review! We're Amazed to hear you're happy with your purchase, your recommendation means a lot to us.
Jess @Healthspan
Fantastic customer service
Always receive on time and well within use by date unlike some of their competitors!
Amazing customer service on the phone when any minor changes required.
March 18, 2026
Reply from Healthspan
Thank you for your review! We're delighted to hear that you've had such a positive experience with both our delivery and customer service. Your kind feedback is greatly appreciated, and we're always happy to help whenever needed.
Jess@Healthspan
Reliable and efficient.
March 18, 2026
Reply from Healthspan
Thank you for your feedback. We're delighted to hear you found our service dependable and straightforward. We appreciate your support and thank you for choosing Healthspan. Kate@Healthspan
good products and the auto system seems…
good products and the auto system seems to work well and prices not bad. Early days yet.
April 4, 2026
Unprompted review
Reply from Healthspan
Thank you for your feedback. We're pleased to hear you're happy with the quality, value and convenience of our service so far, and we appreciate you taking the time to share your experience. Kate@healthspan
There products are very good quality…
There products are very good quality and at good quality.
March 18, 2026
Reply from Healthspan
Thank you for your feedback. We're delighted to hear you're happy with the quality of our products and appreciate you taking the time to leave a review. Kate@Healthspan
Got caught in their subscription so was…
Got caught in their subscription so was not getting the best price. Same items cheaper if you look around.
March 18, 2026
Reply from Healthspan
Thank you for your feedback. We're sorry to hear you were disappointed with the value of your subscription. We appreciate your comments and will take them on board as we continue to review our customer offering. Kate@healthspan
Always a helpful assistant on the…
Always a helpful assistant on the phone. I needed to adjust my subscription and they were quick and efficient at understanding my needs .
March 18, 2026
Reply from Healthspan
Thank you for your feedback. We're delighted to hear our team was able to assist with your subscription changes quickly and efficiently. We appreciate you taking the time to share your experience. Kate@Healthspan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.