Healthspan Reviews 

2,781
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality, wide variety, and effectiveness of products for various health needs. The prompt and efficient delivery service, with orders arriving on time and well-packaged, is frequently highlighted. Many appreciate the convenient ordering process, especially the popular subscription service, ensuring a continuous supply of supplements. However, some customers noted product changes, like multivitamins becoming harder to swallow or supplements appearing strange. A few also felt customer service was unhelpful with issues such as unfulfilled orders, delayed replacements, or online offers not being honored.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

Users describe positive interactions with service, highlighting it as helpful, efficient, and excellent,... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products and... See more

Order

Consumers find the ordering process to be positive, with many appreciating the ease of placing orders online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan is a well respected and widely known health supplements company. You see their products behind the pharmacy counter of Boots for instance. Colour pamphlets arrive in the post on a regular... See more

Company replied

Rated 5 out of 5 stars

My doctor suggested I take Glocosomine and Chondroitin tablets when I had my first hip replacement done. He said they would help with the Cartlidge around the joints of hip bones etc. So I have been t... See more

Company replied

Rated 5 out of 5 stars

Quality if products is good. This is preferable to using unverified suppliers or those that use bulking agents, fillers etc. Healthspan minimise this. Goods usually arrive on time, well packaged, a... See more

Company replied

Rated 5 out of 5 stars

Quality brand I’ve been using Healthspan products for years now. I don’t have to worry about remembering to order my supplements as I have a subscription, which sends me what I need, in time befor... See more


Company details

  1. Fitness and Nutrition Service

Written by the company

With 30 years' experience of supplying top quality vitamins and nutritional supplements to many thousands of customers in the UK and beyond, Healthspan offers a comprehensive range of expert-formulated products to help people be at their best, achieve their goals and live a long and healthy life. Read more reviews here: http://www.feefo.com/GB/en/reviews/Healthspan/?id=822271

Healthspan guarantees

Written by the company

Over 10,000 verified product reviews
Our customers ratings, direct and unedited on every product page.
Easy-to-use website
Whether you are on a PC, Tablet or Mobile.
Outstanding customer service and information
7 days a week from our UK-based team and 24/7 on our award-winning articles area: Nutrition Expert
Free Returns
On all orders.
High quality products
Always at reasonable prices

Healthspan's Promise:

A full, no-quibble refund if you are not satisfied.

A full, no-quibble refund if you are not satisfied.
Every Healthspan product is formulated to the highest pharmaceutical standards and produced using only the purest (pharmacist approved) ingredients, in independently inspected and approved premises. Our rigorous approach to quality control means that the products you order contain exactly what they say on the label.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.5

All reviews

(2,781)

1,556 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a helpful assistant on the…

Always a helpful assistant on the phone. I needed to adjust my subscription and they were quick and efficient at understanding my needs .

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear our team was able to assist with your subscription changes quickly and efficiently. We appreciate you taking the time to share your experience. Kate@Healthspan

Rated 5 out of 5 stars

Healthspan is a pleasure ordering from…

Healthspan is a pleasure ordering from them. I usually try to stock up on lots of products (usually when there are big discounts). My last order was delivered within a week, packaged well and as usual great communication and ordering experience. Wide range of supplements etc.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your kind feedback. We're delighted to hear you've had a positive ordering experience and were pleased with the delivery, service and range of products available. We appreciate your continued support. Kate@healthspan

Rated 5 out of 5 stars

Love these people's products

Love these people's products. I'm vegan , and their range is awesome.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your wonderful feedback. We're delighted to hear our vegan range is meeting your needs and that you've found products you love. We appreciate your support. Kate@Healthspan

Rated 5 out of 5 stars

EVERYTHING WONDERFUL THANKS

EVERYTHING WONDERFUL THANKS, HIGHLY RECOMMENDED

March 18, 2026
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Reply from Healthspan

Thank you for your fantastic feedback. We're delighted to hear you've had such a positive experience and truly appreciate your recommendation and support. Kate@Healthspan

Rated 5 out of 5 stars

Great customer service

I’m not the best at remembering to take a tablet everyday so I rang to pause my subscription. The lady at the other end of the phone was great and I am now on pause with my subscription. I do t normally leave lots of reviews but when customer service stands out like this I will.

July 2, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for your review. We're pleased our team was able to help with your request and ensure a solution that worked for you. We appreciate your loyal custom and your kind feedback. Kate@Healthspan

Rated 5 out of 5 stars

Excellent service

Excellent service

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you were happy with your experience and appreciate you taking the time to leave a review. Kate@Healthspan

Rated 5 out of 5 stars

Order placed by telephone was handled…

Order placed by telephone was handled well by Healthspan. The delivery was handled safely and well packaged. Thank you.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We're pleased to hear your order was handled smoothly and arrived safely. We appreciate your feedback and thank you for choosing Healthspan. Kate@Healthspan

Rated 5 out of 5 stars

Very good prices,quick to answer …

Very good prices,quick to answer phone,and polite customer assistance.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you found our products good value and received helpful service from our team. We appreciate your support and your review. Kate@Healthspan

Rated 5 out of 5 stars

All good and on time.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear everything arrived as expected and that your experience met your expectations. We appreciate your support. Kate@Healthspan

Rated 5 out of 5 stars

Glucosamine and Chondriitin really…

Glucosamine and Chondriitin really starting to kick in, really happy

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you're pleased with the results so far and that our Glucosamine & Chondroitin has been a positive addition to your routine. We appreciate your support. Kate@Healthspan

Rated 5 out of 5 stars

Always good…on prices ..quality of…

Always good…on prices ..quality of products and delivery ..highly recommend

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied and we appreciate your loyal custom and support. Kate@Healthspan

Rated 5 out of 5 stars

I have been with healthspan for many…

I have been with healthspan for many years they are the only one I know that there products are 100per cent pure ingredients always when I order on phone the staff are lovely delivery very quick

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your wonderful feedback and for being a loyal customer over the years. We're delighted to hear you've been pleased with our products, helpful service and speedy delivery. Your continued support means a great deal to us. Kate@Healthspan

Rated 3 out of 5 stars

The products are reasonably priced…

The products are reasonably priced (they have more 'sales' than do DSF), and the products are of reasonable quality but one receives so many follow up emails and notices that some I know have referred to the company as 'Healthspam'

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear you found our products to be good quality and reasonably priced, but we're sorry to learn that our communications felt excessive. We appreciate your comments and will share them with the relevant team for review. Kate@healthspan

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you found our service both helpful and efficient. We appreciate your support and thank you for choosing Healthspan. Kate@Healthspan

Rated 1 out of 5 stars

Absolutely shocking company kept…

Absolutely shocking company kept sending advertising stuff through post after one order few years ago so ordered again set up subscription waited 10 days still no order so i emailed they said sorry etc we will send again yet again nothing came now they refunded me and there's me trying to support British business will never use are recommended

June 26, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're very sorry to hear about your experience and understand how frustrating it must have been not to receive your order despite our attempts to resolve the issue. We appreciate you giving us another chance and regret that we fell short of the service you expected.

Rated 5 out of 5 stars

All good

All good , great site

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you had a positive experience and found our website easy to use. We appreciate your support. Kate@Healthspan

Rated 5 out of 5 stars

Never been let down

I have been purchasing products from this company for a number of years and have never let me down. Very helpful and informative when asked for advice.
They are my first port of call regarding vitamins, supplements or advice.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your wonderful feedback and for your loyalty over the years. We're delighted to hear we've remained your trusted choice for supplements and that our team has been able to provide helpful support whenever needed. Your continued support means a great deal to us. Kate@Healthspan

Rated 5 out of 5 stars

Great Products

Great products at a great price. Very satisfied.

March 19, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you're pleased with the quality and value of our products. We appreciate your support and thank you for choosing Healthspan. Kate@Healthspan

Rated 2 out of 5 stars

I’ve ordered once but then the…

I’ve ordered once but then the bombardment if emails and post is too much. Please take me off your contacts

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We confirm that you have now been unsubscribed from our mailing lists. Thanks, Kirsty@healhspan

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