I’ve been a HealthWarehouse customer since 2008 and I’ve always been pleased with their service. Yes, there have been occasional slow processing times, but every time I’ve contacted customer service... See more
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See what reviewers are saying
I enjoyed getting my prescription with health warehouse for many years. I didn't have to call when I need a refill. I didn’t have to pay for the delivery and the price that I paid for my medicine... See more
The telephone operators are the worst. Sending the wrong medications at least three times in the last couple years. Tell you your credit card is declined then have to call your cc company and they sa... See more
Company replied
I made my first order to HealthWarehouse for Muro 128 5% Eye Drops 15ml bottle. Their prices were competitive, especially if you ordered multiple bottles. Ordering online was easy and I received the o... See more
Company details
- Pharmacy
- Drug Store
- Herbal Medicine Store
- Medical Supply Store
- Online Pharmacy
- Online Prescription Medication Vendor
- Veterinary Pharmacy
- Vitamin and Supplements Store
Written by the company
HealthWarehouse.com is the longest-running American online pharmacy (since 2007). With award winning customer service and industry leading pricing, HealthWarehouse.com sets the standard for digital pharmacy and healthcare service. Visit us online, or give us a call at 1-800-748-7001
Contact info
7107 Industrial Rd, Florence, KY, 41042, United States
- 1-800-748-7001
- Support@HealthWarehouse.com
- www.healthwarehouse.com
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Replied to 100% of negative reviews
Typically replies within 1 week
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I have had horrible experience with…
I have had horrible experience with getting my medication without a lot of hassle to get it the last few months. Also my doctor has had to prescribe me medication locally because the medication from Hwh is late. I place a call every three months to order my meds. Then I call at a later date to see if it is on it’s way and it’s not. Then I have to make several calls to Hwh and my doctor to get it straightened out. Then hope it is.

Reply from Healthwarehouse.com
Customer service was very helpful
Customer service was very helpful, courteous in getting me back into my account. I got my order in a decent time frame. Definitely going to reorder 👍
Great pharmacy
As always Health Warehouse delivered my prescription right before I ran out. I have never had a problem as I always receive my prescriptions before I run out.
You switched systems!
When you switched over to your new system my order fell through the cracks, however, I called to see where my order was and you stepped up and made it all good and on time!
Thank You!
On time all the time!
The lady that took my information and…
The lady that took my information and payment was kind and patient. However, the address was wrong and got returned to the post office.

Reply from Healthwarehouse.com
NEVER AGAIN
You told me it was time to renew my meloxicam prescription so I did. You told me it was ready for shipment after you charged me for it.
Then you said some rule would keep you from sending it for several months, but you never offered to allow me to cancel the order and get refunded. Is this some kind of scam. You did this last time, and when you finally sent it, I was away on extended vacation and the prescription ended up being held in the post office for months until my return. YOUR RULE IS RIDICULOUSLY INCONVENTIENT FOR PEOPLE WHO TRAVEL A LOT FOR EXTENDED PERIODS.
This doesn't work for me. You're not even the cheaper alternative any more.
REFUND MY MONEY AND CANCEL THE ORDER!
ERIC RUSBY

Reply from Healthwarehouse.com
Always happy with Healthcare
Always happy with Healthcare. Customer service is excellent.
Online prescription renewal is a great…
Online prescription renewal is a great feature.
Online Refill Issues....again
I've been a customer for at least 5 years and all refill prescriptions were easy to do online without a problem until the so-called "upgrade" which took at least 2 years to complete. I tried to refill the exact same prescriptions under the new website and all was going pretty good until one of the meds did not let me pick my doctor. The other two meds were fine but when I clicked on my doctor numerous times nothing happened. So I had to give all the prescription info to a customer service rep who had to place the order for me which is contrary to why businesses have a self service option...IF IT WORKS.

Reply from Healthwarehouse.com
Intuitive Service Representative
The representative who helped me was intuitive to exactly what I wanted to resolve. We focused on that and had my issue taken care of somewhat quickly - had to be on hold for a bit, but not too long. We were able to solve the issue and make sure it was resolved for future orders.
AWESOME!
Friendly, efficient & professional. Quick delivery
Get prices on meds!!!
Sent medication to wrong address
Sent the medication to the billing address rather than the shipping address. As a result, I had to pay for the shipping to the correct address. When I spoke to a representative, they had no explanation as to why this occurred, only something about a new system. I can only hope the situation is actually resolved and won't happen again in the future.

Reply from Healthwarehouse.com
Delivered in a timely manner
Delivered in a timely manner. Satisfied with cost and shipping. When I need more I will return.
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