I’ve been a HealthWarehouse customer since 2008 and I’ve always been pleased with their service. Yes, there have been occasional slow processing times, but every time I’ve contacted customer service... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I enjoyed getting my prescription with health warehouse for many years. I didn't have to call when I need a refill. I didn’t have to pay for the delivery and the price that I paid for my medicine... See more
The telephone operators are the worst. Sending the wrong medications at least three times in the last couple years. Tell you your credit card is declined then have to call your cc company and they sa... See more
Company replied
I made my first order to HealthWarehouse for Muro 128 5% Eye Drops 15ml bottle. Their prices were competitive, especially if you ordered multiple bottles. Ordering online was easy and I received the o... See more
Company details
- Pharmacy
- Drug Store
- Herbal Medicine Store
- Medical Supply Store
- Online Pharmacy
- Online Prescription Medication Vendor
- Veterinary Pharmacy
- Vitamin and Supplements Store
Written by the company
HealthWarehouse.com is the longest-running American online pharmacy (since 2007). With award winning customer service and industry leading pricing, HealthWarehouse.com sets the standard for digital pharmacy and healthcare service. Visit us online, or give us a call at 1-800-748-7001
Contact info
7107 Industrial Rd, Florence, KY, 41042, United States
- 1-800-748-7001
- Support@HealthWarehouse.com
- www.healthwarehouse.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never have to worry about running out…
Never have to worry about running out of scripts.
I CALLED HELP DESK AND THEY WERE ABLE…
I CALLED HELP DESK AND THEY WERE ABLE TO ANSWER MY QUESTIONS AND RESTORE MY LOGIN PASSWORD.
Reliable
I never have to worry about receiving meds on time with Healthwarehouse. When a prescription has no refills, they let me know well in advance and automatically contact my physician for a new prescription. That along with great prices makes it a wonderful place to get your medications!
Great price, friendly customer service
Great price, friendly customer service. The mobile site has several hickups and lacks information making simple transactions hard to complete. But, customer service is friendly and truly eager to provide effective customer care. The super low prices and free shipping more than compensate for the site issues.
Great to work with
The agent I spoke with was helpful and kind. Delivery was speedy. I have had other experiences with Health Warehouse which were equally good.
Fast Delivery
Fast delivery and exactly what I ordered! Ordering was quick and simple.
On time...Best price anywhere...
Health Warehouse keeps up with everything so I don't have too!
Health Warehouse keeps up with and takes care of my Prescription needs.
Excellent customer service
Excellent customer service - no chatbot!!! thank you
Impressed and Pleased
I must say my last order was processed and delivered incredibly faster than anytime over the past six years I have been using Health Warehouse. I was really impressed and look forward to this expedited process in the future. Great job.
My drugs were delivered on time
My drugs were delivered on time. No action was required on my part. Set it up and forget it.
Ran out and new order hasn’t arrived yet
I saw that my credit card had been charged and this was the first time my order didn’t arrive before I ran out…I sure hope it arrives soon…

Reply from Healthwarehouse.com
received promptly
World Class Customer Service...Accurate…
World Class Customer Service...Accurate re-fills-fast shipping
Accommodating
Accommodating, friendly, helpful prompt service. Satisfied costumer!!!
Wonderful service
Wonderful service , very fast delivery - your Doctor can send orders directly here.
I’ve been using for multiple years .
They made the order right
They went above and beyond by making the order right. The incorrect item was ordered and even though we tried to cancel before it got shipped. They went ahead and refunded due to the mix up. They won my loyalty.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







