Healthwarehouse.com Reviews 

17,821
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I’ve been a HealthWarehouse customer since 2008 and I’ve always been pleased with their service. Yes, there have been occasional slow processing times, but every time I’ve contacted customer service... See more

Rated 5 out of 5 stars

I enjoyed getting my prescription with health warehouse for many years. I didn't have to call when I need a refill. I didn’t have to pay for the delivery and the price that I paid for my medicine... See more

Rated 3 out of 5 stars

The telephone operators are the worst. Sending the wrong medications at least three times in the last couple years. Tell you your credit card is declined then have to call your cc company and they sa... See more

Company replied

Rated 5 out of 5 stars

I made my first order to HealthWarehouse for Muro 128 5% Eye Drops 15ml bottle. Their prices were competitive, especially if you ordered multiple bottles. Ordering online was easy and I received the o... See more

Company details

  1. Pharmacy
  2. Drug Store
  3. Herbal Medicine Store
  4. Medical Supply Store
  5. Online Pharmacy
  6. Online Prescription Medication Vendor
  7. Veterinary Pharmacy
  8. Vitamin and Supplements Store

Written by the company

HealthWarehouse.com is the longest-running American online pharmacy (since 2007). With award winning customer service and industry leading pricing, HealthWarehouse.com sets the standard for digital pharmacy and healthcare service. Visit us online, or give us a call at 1-800-748-7001


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(17,821)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable

I never have to worry about receiving meds on time with Healthwarehouse. When a prescription has no refills, they let me know well in advance and automatically contact my physician for a new prescription. That along with great prices makes it a wonderful place to get your medications!

February 24, 2025
Rated 4 out of 5 stars

Great price, friendly customer service

Great price, friendly customer service. The mobile site has several hickups and lacks information making simple transactions hard to complete. But, customer service is friendly and truly eager to provide effective customer care. The super low prices and free shipping more than compensate for the site issues.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great to work with

The agent I spoke with was helpful and kind. Delivery was speedy. I have had other experiences with Health Warehouse which were equally good.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Impressed and Pleased

I must say my last order was processed and delivered incredibly faster than anytime over the past six years I have been using Health Warehouse. I was really impressed and look forward to this expedited process in the future. Great job.

February 17, 2025
Unprompted review
Rated 2 out of 5 stars

Ran out and new order hasn’t arrived yet

I saw that my credit card had been charged and this was the first time my order didn’t arrive before I ran out…I sure hope it arrives soon…

February 26, 2025
Unprompted review
Healthwarehouse.com logo

Reply from Healthwarehouse.com

Hi David -- I’m truly sorry for the trouble you're experiencing. Unfortunately, I can't link your review to the order, but I want to ensure we resolve this. Could you please call 1-800-748-7001 and request to speak with a manager? We’ll make sure everything is sorted and set you up for smooth future orders. Thanks so much!

Rated 5 out of 5 stars

Wonderful service

Wonderful service , very fast delivery - your Doctor can send orders directly here.
I’ve been using for multiple years .

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

They made the order right

They went above and beyond by making the order right. The incorrect item was ordered and even though we tried to cancel before it got shipped. They went ahead and refunded due to the mix up. They won my loyalty.

February 19, 2025
Unprompted review

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