I’ve been a HealthWarehouse customer since 2008 and I’ve always been pleased with their service. Yes, there have been occasional slow processing times, but every time I’ve contacted customer service... See more
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See what reviewers are saying
I enjoyed getting my prescription with health warehouse for many years. I didn't have to call when I need a refill. I didn’t have to pay for the delivery and the price that I paid for my medicine... See more
The telephone operators are the worst. Sending the wrong medications at least three times in the last couple years. Tell you your credit card is declined then have to call your cc company and they sa... See more
Company replied
I made my first order to HealthWarehouse for Muro 128 5% Eye Drops 15ml bottle. Their prices were competitive, especially if you ordered multiple bottles. Ordering online was easy and I received the o... See more
Company details
- Pharmacy
- Drug Store
- Herbal Medicine Store
- Medical Supply Store
- Online Pharmacy
- Online Prescription Medication Vendor
- Veterinary Pharmacy
- Vitamin and Supplements Store
Written by the company
HealthWarehouse.com is the longest-running American online pharmacy (since 2007). With award winning customer service and industry leading pricing, HealthWarehouse.com sets the standard for digital pharmacy and healthcare service. Visit us online, or give us a call at 1-800-748-7001
Contact info
7107 Industrial Rd, Florence, KY, 41042, United States
- 1-800-748-7001
- Support@HealthWarehouse.com
- www.healthwarehouse.com
4.6
Excellent
18K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Be VERY careful
Be VERY careful doing business with these people. Their system auto refilled my prescription for a qty of THREE, however my prescription was actually for a qty of ONE and they sent me ONE, but charged me for THREE. I had to call to get it resolved and received a email that the refund would post in 3 business days. Well over a week later and still no refund so I had to file a chargeback with my credit card company.
I'm so VERY happy to be DONE with this company and would NEVER do business with them again. I DO NOT TRUST companies that improperly bill customers because if the customer doesn't catch it then the company unethically and unscrupulously keeps the money. Sometimes dealing with these low level companies is just too much HASSLE.
February 1, 2025
Unprompted review
Reply from Healthwarehouse.com
Hi Justthefacts, I can't link your TrustPilot account to your order. Can you give us a call at 1-800-748-7001 and ask for a manager? I'd like to trouble shoot and get this taken care of for you.
Great job again
Great job again, Healthwarehouse. My OTC arrived just when I needed it. Thank you so much!!
February 10, 2025
Unprompted review
Quickly transferred prescription
Quickly transferred prescription from another pharmacy and delivered it.
February 10, 2025
Unprompted review
Very PleasedCustomer Service and Price is the best-
Customer Service and Price is the best-
I’ve been ordering for many years and everything goes smoothly! Ty
February 12, 2025
Unprompted review
REPLACEMENT Prescription Response
Trying to get updates to a prescription updated and sent out normally takes a long time. I'm happy to say that in one week I was able to get my Dr to sign off, contact Healthwarehouse and get my need prescription mailed to me in less than a week. Well played!
February 10, 2025
Unprompted review
Prompt delivery
February 10, 2025
Unprompted review
This Rx has been sent to twice without…
This Rx has been sent to twice without requesting it.
It has been set up as auto reorder but I never requested it.
Furthermore, it was refilled much sooner than it could be used. Healthwarehouse must just want to pump out more orders. I now have months of this Rx on hand.
January 29, 2025
Reply from Healthwarehouse.com
Hi Greg -- I apologize for the inconvenience, I was able to locate your account from the TrustPilot review. We will be reaching out to you to get this cleared up for you.
Health Warehouse is always there
Health Warehouse is always there, always has meds in stock, and always on time. Thanks so much for years of excellent service.
February 8, 2025
Unprompted review
Always responsive..
Always responsive... great people to deal with !
February 7, 2025
Unprompted review
Accurate and EZ processes… website…
Accurate and EZ processes… website sensibly set up. Hope they can remain my mail order pharmacy!
February 5, 2025
Unprompted review
Great value auto refill went smoothly
February 1, 2025
Unprompted review
I mailed in a prescription
I mailed in a prescription, but HWH canceled the order because they didn't receive the mailed prescription in time. I had to recontact HWH to reorder the prescription. The prescription took a long time to arrive once it was reordered.
January 10, 2025
Unprompted review
Reply from Healthwarehouse.com
Hi Steve, We apologize for the inconvenience you've experienced. Unfortunately, I am unable to locate your account from this review, but we would love to troubleshoot this issue for you in the future. Please give us a call at 1-800-748-7001 and ask to speak with a manager. We’re here to help!
Healthwarehouse has been amazing for over 10 years
Healthwarehouse has been amazing. I’ve been using them for over 10 years and they are reliable and responsive. Highly recommend!
January 15, 2025
Unprompted review
Healthwarehouse For You & Pets
Healthwarehouse Customer Service is Great! They listen, are professional and resolve issues, concerns and answer questions. I have been with them for many years and highly recommend them for you and your pets meds.
January 25, 2025
Unprompted review
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