I’ve been a HealthWarehouse customer since 2008 and I’ve always been pleased with their service. Yes, there have been occasional slow processing times, but every time I’ve contacted customer service... See more
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See what reviewers are saying
I enjoyed getting my prescription with health warehouse for many years. I didn't have to call when I need a refill. I didn’t have to pay for the delivery and the price that I paid for my medicine... See more
The telephone operators are the worst. Sending the wrong medications at least three times in the last couple years. Tell you your credit card is declined then have to call your cc company and they sa... See more
Company replied
I made my first order to HealthWarehouse for Muro 128 5% Eye Drops 15ml bottle. Their prices were competitive, especially if you ordered multiple bottles. Ordering online was easy and I received the o... See more
Company details
- Pharmacy
- Drug Store
- Herbal Medicine Store
- Medical Supply Store
- Online Pharmacy
- Online Prescription Medication Vendor
- Veterinary Pharmacy
- Vitamin and Supplements Store
Written by the company
HealthWarehouse.com is the longest-running American online pharmacy (since 2007). With award winning customer service and industry leading pricing, HealthWarehouse.com sets the standard for digital pharmacy and healthcare service. Visit us online, or give us a call at 1-800-748-7001
Contact info
7107 Industrial Rd, Florence, KY, 41042, United States
- 1-800-748-7001
- Support@HealthWarehouse.com
- www.healthwarehouse.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very reliable service
Very reliable service, fast and always on time!
BEST PRESCRIPTION FILLER I KNOW.
HEALTHWAREHOUSE ALWAYS DELIVERS AHEAD OF SCHEDULE AND KEEPS MY PRESCRIPTIONS UP TO DATE.
Don't Risk It!
Twice I was promised my medication would arrive via overnight delivery and it never came! Then they charged my Visa twice for the medication, told me it would be rectified, and of course, it was not! I will have to call a 4th time to get the charge off my credit card and a 5th time if my medication doesn't come in 3 days, as promised. They did offer a solution that I call my doctor (at 3:45 on a Friday) and have them call in an emergency refill at my local pharmacy...at MY expense!
Incomplete address, Again
Again, for the fourth time, my complete address was not printed on the mailing label so my prescriptions are floating around somewhere in Miami. I've contacted customer service each time and each time was assured that the complete address is on file.
This time, I was advised that the coding to allow two address lines was adjusted so we wait again and see if the next refills arrive.
In the meantime, I search miami for my prescriptions.
My medication always arrives early…
My medication always arrives early (before I am out of my last order) and everything is in good order. Couldn't be happier.
Health Warehouse is chock full of…
Health Warehouse is chock full of polite, professional employees! Always very helpful and accommodating. I have been doing business w/them for years and it's always a pleasure!
Medicine I truly needed I did not…
Medicine I truly needed I did not receive . Medicine I ordered one time was resubmitted for reorder . Mix up instead of satisfaction . Some hard to find over the counter meds were available and quite helpful .
great service
great service. I plan to order about 10 days ahead, "in case" but rx arrived and all went well.
Continual problems receiving my…
Continual problems receiving my prescription. my last order was placed on January 9th, it's now January 19th, still haven't received it.
Also one representative told me I can 'auto order' so I would not need to call monthly. I did not receive my prescription. The medication was almost empty so I called again only to be told by a different representative that it was not possible for my prescription to be auto ordered. At least twice Healthwarehouse shipped my medication next day air, which they paid for. So frustrating.
Reordering description
Reordering my description was very easy and efficient.
After a few steps I was through.
My refill prescription comes on time
My refill prescription comes on time. Very easy, no hassle. Thank you.
On time no problem
Best pharmacy ever, they care about you
The pharmacists are excellent and care that you get your medication on time. Through a winter snow storm, they still stayed in touch with me and shipped my medication out as fast as humanly possible and they were right on time ! Impressive since all shippers were canceled and the roads were treacherous. I have to add that their prices are unbeatable. 3+ years with them and very happy with their service!
Economical and timely
My husband's medicine automatically ships each quarter, and is always on time. Prices are good, and shipping is free!
Great Customer Care.. But
The new website was not working so I had to call Customer Care to place my final order for this year. The woman who helped me was wonderful. I placed the order on December 18th, and because I live in Wyoming, I paid the extra $10 to have it shipped USPS priority mail... 1-3 business days. I received an e-mail that my order shipped on the 19th. Great!! And then USPS (and I know it was the busiest time of the year) moved this package from KY to OH to CO to WY back to CO to WY to 50 miles north of me, having to pass through my town, and finally arriving on the 28th. So 3 business day would mean I would get it on the 24th. Not upset with Healthwarehouse, but as a senior on a fixed income, USPS just is not going to work for me.

Reply from Healthwarehouse.com
Greatness
The good people at Health Warehouse have always went the extra mile. I had a slight credit card mixup and the lady I talked to did a great job of helping me resolve the problem.
Excellent service
Excellent service, speed of delivery, and selection. You can always rely on Healthwarehouse!
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