Just had our solar panels installed by Heatforce, I can't praise them enough, every trade that came to our property, scaffolders, electricians and installers were all very professional, treated us and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had boiler issues for some time was recommended to go to British Gas who stated boiler was not repairable They gave quote HEATFORCE recommended by friend Quote for same boiler with 10 year war... See more
Company replied
The Heatforce installers were professional, friendly and very efficient. They worked well as a team. Our solar panels, EV charger and battery were fitted quickly and with a minimum of disruption. We... See more
Company replied
Very pleased with the whole process. Everyone who attended my property were very polite clearly understood the system being installed and were very respectful. I would highly recommend Heatforce for e... See more
Company details
- Solar Energy Company
- Boiler Supplier
- Heating Contractor
- Boiler and Heating Service
- HVAC Contractor
- Plumber
Written by the company
Heatforce holds contracts with local authorities, housing associations, charities, and utility companies to deliver plumbing, heating, and renewable services. Each year, Heatforce installs thousands of gas and oil boilers, fits hundreds of bathrooms, services thousands of central heating systems, and supplies and installs hundreds of fires, fireplaces, and Solar PV Systems.
Contact info
Unit 10, Lambourne Crescent, Cardiff Business Park, Llanishen, CF14 5GF, Cardiff, United Kingdom
- 02922 970 995
- sales@heatforce.co.uk
- www.heatforce.co.uk
4.4
Excellent
802 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Very pleased with the service from Heatforce to resolve an issue with our solar power system ( not installed by them ) . Polite , pleasant and patient in answering my questions . No hesitation in recommending. Thanks again
August 2, 2024
Unprompted review
Reply from Heatforce
This is great to read, thank you very much for your review. We're happy we got your issue resolved!
Had two fitters to my boiler repair…
Had two fitters to my boiler repair today. Top marks to Cameron and Cae for the work and Jess for her efforts in arranging it.
August 2, 2024
Unprompted review
Reply from Heatforce
Thanks so much, Paul, we're really pleased Cameron, Cae and Jess got it sorted for you!
Reply from Heatforce
Brilliant to hear, Anthea! Thanks so much for your review!
The engineer was excellent as all…
The engineer was excellent as all Heatforce engineers are. However let down but the office not knowing what they do so we did not get the full service we are paying for.
August 1, 2024
Unprompted review
Reply from Heatforce
Thank you for your review, Ian - and we're sorry to hear you were let down. Could you provide some more information to us? We'll try and get anything sorted for you.
Communication
Very calm . Polite and professional. Explanation given to me of findings and advice given to me that fire alarms will be replaced as necessary, due to date’s expiring . Came into my home with respect and consideration due to the fact I have a dog . Thank you
August 2, 2024
Unprompted review
Reply from Heatforce
Thanks so much for your review, Judith, we're very happy to have helped!
Solar and Heat Pump installation
The Plumbers, Gareth and his 2 plumber colleagues worked hard and finished the Heat pump system with 10 radiators in 2 days.
The Electrician, Dallas, was excellent ... Connected the Solar panels and inverter, installed fans and refitted sockets. He was also very helpful.
Whole job completed in 4 days... Impressive.
August 2, 2024
Unprompted review
Reply from Heatforce
This is brilliant to hear, Ican! We're really happy to have got the job done in 4 days and that Gareth, his colleagues and Dallas impressed you so much!
Very nice gentlegrest jobmen left no mess job…
Very nice gentlemen left no mess job done every professional
July 31, 2024
Unprompted review
Reply from Heatforce
Thanks so much for your review, Louise - we're very happy to hear this!
Outstanding
Brilliant service from two lovely guys. Adam and Jarred did a fantastic installation and were professional, efficient and very friendly. They gave us loads of advice on the new system and did an excellent job all round.
August 1, 2024
Unprompted review
Reply from Heatforce
This is brilliant to hear, Matt - thank you very much for posting your review. We'll pass it on to Adam and Jarred :)
Engineer was very competant and…
Engineer was very competant and efficient. Made me feel at ease having him in my home.
August 1, 2024
Unprompted review
Reply from Heatforce
Incredible to hear, Marie - thank you so much for letting us know!
Professional boiler servicing
Very professional service engineer who was very competent. He not only serviced the boiler exceptionally well, he also identified a future potential problem and returned at a later date to rectify it. I wholeheartedly recommend this company for boiler servicing
July 23, 2024
Unprompted review
Reply from Heatforce
Wow, this is great to hear!! Thanks so much for your review, we'll be sure to pass it on internally :)
Reply from Heatforce
Great to hear, Sian - thanks very much for your review!
All was well.
We had a afternoon slot ,and they turned up at 1330 .They done the job and all was good . It would of been good if we had a email or call in the morning of the service.
July 31, 2024
Unprompted review
Reply from Heatforce
Thanks for your review, Ricky - we're happy to hear the job was completed well, but we'll be sure to take that onboard about emailing or calling before the visit!
It was quick friendly and easy 😊😊
July 31, 2024
Unprompted review
Reply from Heatforce
Amazing to hear, John - thank you very much for your review!
The guy did good.
The guy did good.
He arrived on time, was courteous, organised and efficient. He told me what he was going to do, did it, cleared up and left.
July 31, 2024
Unprompted review
Reply from Heatforce
Amazing to hear, Anthony, thank you very much for your review!!
Prompt and efficient.
July 23, 2024
Unprompted review
Reply from Heatforce
Thank you very much for your review, Richard - we're very happy to hear this!
The engineer was polite and efficient
The engineer was polite and efficient. The only thing that wasn't good was we had to wait all day we had to ring twice to find what was going on ,especially when we were given a time via a e mail.
July 30, 2024
Unprompted review
Reply from Heatforce
Thank you for your review, Jannette - we're sorry to hear that your had to wait all day, we'll pass this on and do better with communication next time!
very good service
July 30, 2024
Unprompted review
Reply from Heatforce
Thank you very much for your review, Sarah - we're really happy to hear this!
Professional and informative engineer
July 30, 2024
Unprompted review
Reply from Heatforce
Great to hear, Dean, thank you very much for your review!
Excellent and officiant service.
Excellent and officiant service.. thank you
July 30, 2024
Unprompted review
Reply from Heatforce
Thank you very much for your review, Lisa - great to hear!
Reply from Heatforce
Great to hear this, Steven, thank you for your review!
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