Had boiler issues for some time was recommended to go to British Gas who stated boiler was not repairable They gave quote HEATFORCE recommended by friend Quote for same boiler with 10 year war... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Heatforce installers were professional, friendly and very efficient. They worked well as a team. Our solar panels, EV charger and battery were fitted quickly and with a minimum of disruption. We... See more
Company replied
Just had our solar panels installed by Heatforce, I can't praise them enough, every trade that came to our property, scaffolders, electricians and installers were all very professional, treated us and... See more
Company replied
In January this year, my mortgage company offered me a five year 0% green loan for solar panels and an ev charger, so I did my research and picked Heatforce. I spoke to them in February and they were... See more
Company details
- Solar Energy Company
- Boiler Supplier
- Heating Contractor
- Boiler and Heating Service
- HVAC Contractor
- Plumber
Written by the company
Heatforce holds contracts with local authorities, housing associations, charities, and utility companies to deliver plumbing, heating, and renewable services. Each year, Heatforce installs thousands of gas and oil boilers, fits hundreds of bathrooms, services thousands of central heating systems, and supplies and installs hundreds of fires, fireplaces, and Solar PV Systems.
Contact info
Unit 10, Lambourne Crescent, Cardiff Business Park, Llanishen, CF14 5GF, Cardiff, United Kingdom
- 02922 970 995
- sales@heatforce.co.uk
- www.heatforce.co.uk
4.4
Excellent
802 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional
Very professional, friendly and efficient. Thank you Scott and team. 👍😀
July 30, 2024
Unprompted review
Reply from Heatforce
Thank you very much for your review, Melanie, we'll be sure to pass this on to Scott and the team!
All tickety boo😁 Engineer was very…
All tickety boo😁 Engineer was very informative and efficient. Thank you💯
July 29, 2024
Unprompted review
Reply from Heatforce
We love to hear this! Thank you very much for your review!!
Engineer knew what he was doing and…
Engineer knew what he was doing and diagnosed the problem very quick. Luckily they carried the part and problem was resolved.
July 29, 2024
Unprompted review
Reply from Heatforce
Brilliant to hear, Lynne, thank you so much for your review!!
Excellent work by Ricky
Excellent work by Ricky
Called out today around 1.30 and arrived in a few hours and sorted the problem could not ask for better service excellent
July 25, 2024
Unprompted review
Reply from Heatforce
Thank you so much for your review, Martin, we'll be sure to pass this on to Ricky!
Friendly guy who got straight to work…
Friendly guy who got straight to work and tidied up after.
July 25, 2024
Unprompted review
Reply from Heatforce
Great to hear this - thank you for your review!
PLEASANT FOLKS WHO CAME AND DID THE SERVICE
ARRIVED WITHIN THE TIME LIMIT AND CARRIED OUT JOB WITH NO DRAMA .
July 25, 2024
Unprompted review
Reply from Heatforce
Thank you so much for your review, Judy - we are happy to hear it!
Yearly boiler maintenance
Work carried out with efficiency and courteous manner.
July 25, 2024
Unprompted review
Reply from Heatforce
Thank you so much for your review, Karen, we really appreciate the feedback!
On time within the allotted…
On time within the allotted slot.Friendly efficient engineer service.Thankyou
July 25, 2024
Unprompted review
Reply from Heatforce
Great to hear, David, thank you so much for your review!!
The Engineer carried out the service…
The Engineer carried out the service very efficiently.
He was smartly dressed in his Heatforce uniform.
He was very informative and professional.
July 25, 2024
Unprompted review
Reply from Heatforce
This is great to hear, Philippa, thank you so much for your review!!
Huw very nice guy and stuck to his…
Huw very nice guy and stuck to his promised timescale. Gentleman 👍🏻
July 24, 2024
Unprompted review
Reply from Heatforce
Thank you so much for your review, Gareth - great to hear that Huw did a good job for you, we'll pass it on to him :)
The engineer was very professional and…
The engineer was very professional and also friendly.
The work was left tidy.
July 23, 2024
Unprompted review
Reply from Heatforce
Brilliant to hear, Vivien, thank you so much for your review!!
Leaking boiler 2 yes running
Have found the team to be polite and helpful. Not so happy no hot water for 5 days
But all sorted now
July 23, 2024
Unprompted review
Reply from Heatforce
We're sorry to hear you had no hot water for 5 days, Mrs Phillips, but we appreciate your feedback and hope all is well now.
Professional company
Everytime I called company was always polite and helpful.
When heat force came to my property they were professionally turned out explained everything carried out service and again explained everything absolutely brilliant at all times.
July 23, 2024
Unprompted review
Reply from Heatforce
Ann, thank you so much for your review - it's great to see and we'll be sure to pass this on internally :)
On time
On time. Very polite, and so nice to have a female worker come out.
July 22, 2024
Unprompted review
Reply from Heatforce
Thank you so much for your review!!
Stop parking
Need to ask your workforce to stop parking where it's only emergency vehicles only .they are putting people's lives at risk
July 20, 2024
Unprompted review
Reply from Heatforce
We're sorry to hear this, Janet - we'll be sure to pass it on internally and ensure it doesn't happen again.
Good quick and friendly service…
Always found any service people that came to be polite, efficient and clean. Really friendly service so pleased with it. Thank you
February 7, 2024
Unprompted review
Reply from Heatforce
Great to hear, Mrs Edwards - Thank you so much for your review!!
Excellent service from your engineer…
Excellent service from your engineer explaining everything and very friendly and efficient a credit to your company
July 16, 2024
Unprompted review
Reply from Heatforce
Thank you so much for your review, Dai, we're really happy to hear this!
Boiler problem. No not water
Very helpful and informative as he was the last time we had occasion for a callout
July 15, 2024
Unprompted review
Reply from Heatforce
Thank you so much for your review, Michael, we really appreciate it!
Amazing service
Amazing service . Engineers are very knowledgeable and polite
July 15, 2024
Unprompted review
Reply from Heatforce
This is great to hear - thank you so much for your review!!
Prompt and Efficient Boiler Fix
Huw informed us when he would arrive, was on time and quickly resolved the boiler issue with his extensive knowledge.
Huw has been a few times in the past couple of years for our boiler, either fixing minor problems or maintaining it. He always impresses with his polite and friendly manner, as well as ensuring that there will be no problems after he has departed. Well done Huw and Heatforce.
July 10, 2024
Unprompted review
Reply from Heatforce
We're delighted to have received your review! Thank you very much, we'll pass this on to Huw!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.