Simon Annear Plumbing & Heating LTD Reviews 38

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Poor post-boiler service. After our boiler was serviced, we were told that two components needed replacing. We then waited over a month for a follow-up quote, but nothing was sent. I have since e... See more

Rated 3 out of 5 stars

Not very impressed. He serviced the boiler but didn't check the central heating or the radiators or the flue, all of which has happened with every previous service going back years but never used thi... See more

Company replied

Rated 5 out of 5 stars

The Valliant Air Source pumpe system was installed by by Annear’s in Spring this year. Now we have entered its first Winter test I am more than happy with it’s performance making our four bed stone ba... See more

Rated 1 out of 5 stars

Terrible company, awful communication, the reception lady is rude and never forwards your phone calls, crazy prices for simple plumbing, would not recommend.

Company details

  1. Plumber
  2. Gas Installation Service

Written by the company

The leading Plumbing and Heating Company in Cornwall. We specialise in boiler servicing, underfloor heating and renewable energies.


Contact info

2.8

Average

TrustScore 3 out of 5

38 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had an issue with my newly installed…

I had an issue with my newly installed ASHP. Moved in and no heating or hot water. Lewis and Simon were able to assist and a technician was made available within 24 hours to assist in diagnosing the problem with the supplier of the ASHP. Great effort and minimal fuss. Highly recommend these guys.

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Heat pump service.

Just had my valiant heat pump and ground source heating system serviced by Neil.
Very pleased with the work carried out. Heating engineer very knowledgeable, did a good job and turned up on time.
Could definitely recommend this company to anyone.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Reliable, and that means so much.

We received a phone call to ask if it was ok for the engineer to arrive early as he was running ahead of time. I'll say it was! So many other companies had let us down so this was music to our ears.
The engineer was very friendly, chatty whilst servicing the boiler.
Cannot fault this company.

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Engineer was on time, kept me well informed as to what he was doing, and completed the job really efficiently.

December 11, 2021
Unprompted review
Rated 5 out of 5 stars

I had a new boiler installed last week…

I had a new boiler installed last week by Simon Annear Plumbing, together with a couple of other minor plumbing jobs.
I am very impressed with all aspects of the work and their service. The work was completed in very good time, with the minimum of disruption and fuss. Your colleague was very friendly, polite and helpful, and always arrived on time. Full stars! Thank you all

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

The person who serviced our boiler was…

The person who serviced our boiler was exemplary.He answered all my questions with authority and conviction.His customer care and courtesy were outstanding and I believe his professional competence and capability were equally impressive given that after his visit our heating and hot water seem to be operating on an even higher level of efficiency.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from the initial call to book in for a service to the works being carried on the date and time ageed. The engineers was friendly polite and works carried out professionally and efficiently.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

Annears continue to provide us with…

Annears continue to provide us with first class service and backup.

September 25, 2018
Unprompted review
Simon Annear Plumbing & Heating LTD logo

Reply from Simon Annear Plumbing & Heating LTD

Hi Steve,

Thank-you very much for your feedback. It's a pleasure doing business with you!

Rated 5 out of 5 stars

Professional

Professional, clean and tidy service! Many thanks

September 20, 2018
Unprompted review
Simon Annear Plumbing & Heating LTD logo

Reply from Simon Annear Plumbing & Heating LTD

Hi Cameron,

Thanks for your feedback, its really appreciated. We pride ourselves on the service we provide and are glad that you are happy with it.

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