Heat Leicester  Reviews 

484
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, polite, and knowledgeable during complex heating and air conditioning installations. People consistently note that technicians arrive promptly on schedule, work efficiently throughout the day, and leave every work area exceptionally neat and clean. Some people also felt that the overall pricing is very fair and competitive when compared to alternative local providers. Reviewers deeply appreciate the reliable annual maintenance reminders, straightforward booking processes, and clear communication from office teams. Consumers consistently highlight the dependable ongoing support and expert guidance provided for their home climate systems over many years.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctuality, professionalism, and... See more

Staff

Consumers find staff to be positive, consistently expressing deep satisfaction with their professional and... See more

Price

Reviewers consistently express appreciation regarding the good and fair prices for services and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Heat do my annual gas boiler service. I've used them for years since getting them to install my central heating boiler with no complaints. Zach was on time as always. Happy to listen to any of m... See more

Company replied

Rated 5 out of 5 stars

Thanks to Ian and the team for installing three air conditioning units back in May. Have tested both the heat function in early May and cooling in the two recent heatwaves! They worked really hard cle... See more

Company replied

Rated 5 out of 5 stars

Ben was really knowledgeable about the air con options that would work best for us. He responded quickly with a very fair quote. Ben and Ian installed three air con units for us over the last two days... See more

Company replied

Rated 5 out of 5 stars

We have now installed two air con units from Heat Leicester and the service received has been excellent. Ian, Ben and the team are doing a great job. Despite inclement weather conditions on both occas... See more

Company replied


Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

highly trained, skilled and experienced plumbing and central heating engineers in the Leicestershire area. Along with our friendly and efficient service, we provide you with the most professional heating services available. Our expertise in the install...


Contact info

5.0

Excellent

TrustScore 5 out of 5

484 reviews

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5.0

All reviews

(484)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

I've used Heat Leicester for many years…

I've used Heat Leicester for many years now and have always received a first class five star service, service engineers are always polite and respect your property.

July 21, 2023
Unprompted review
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Reply from Heat Leicester

Many thanks for the feedback much appreciated
Regards HEAT

Rated 5 out of 5 stars

Top Notch Company and Service

Top Notch Company and Service

We have just had an air conditioning unit installed in our house by Heat Leicester and I can say without hesitation that they are one of the most professional, friendly and reliable companies I have ever had the pleasure to deal with! Their timeliness, attention to detail and quality of work was exceptional. Would strongly recommend them - many thanks to Ian and Ben for a lovely job! We are now thoroughly enjoying a cooling experience!

July 10, 2023
Unprompted review
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Reply from Heat Leicester

Hi Adrian, thank you so much for your fab review its so nice to see that our customer is happy with everything enjoy being nice and cool in the heat,and we look forward to seeing you again in the future Regards HEAT

Rated 5 out of 5 stars

Heat Leicester

Heat Leicester - Total professionals from start to finish. We had a new boiler and four new radiators fitted. Ben, Pete and Zak arrived before time and worked hard all day on a tricky job. Courteous without exception, extremely efficient, obvious professionals in their field. No mess left and totally trustworthy. Customer service is second to none. This company deserves all the praise its customers give it and they deserve to prosper in business. Their vans were spotless and that is always a good marker, it means someone cares. First impressions matter and they didn't fail to live up to them. No need to look elsewhere for your plumbing and heating needs, they are the best and highly recommendable 100%.

June 19, 2023
Unprompted review
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Reply from Heat Leicester

Hi Mr Stevenson and thank you for adding this excellent review for us, its always nice to see that our customer is happy with everything and we look forward to seeing you again in the future
Regards HEAT

Rated 5 out of 5 stars

Just a reliable and trustworthy business

We had “Heat Leicester” install our boiler 2 years ago, after a disaster with British Gas. Heat Leicester have been fantastic from the start and always arrive on time, and really know their business. The boiler has been perfect, and they pop back yearly to check it over and give it a service at a fair price. They send a reminder, and have an easy booking and payment system. Really nice people too. I’d recommend them to anybody, and I wouldn’t do that unless I was 100% happy with what they have provided me so far.

June 15, 2023
Unprompted review
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Reply from Heat Leicester

Good afternoon Mr Hill and thank you for taking the time to add your feed back for us, its much appreciated
Regards HEAT

Rated 5 out of 5 stars

Excellent service and work

Excellent service and work
Customer Service
Quality
Value
I had a new boiler and 9 radiators and full system fitted by Heat Leicester. It was excellent service from the whole team. They started and finished earlier they said and in quotation price. Their work is very clean and clear. Also help me out in couple of little things in my house. They are a very professional and competent company and I will definitely recommending them.

June 1, 2023
Unprompted review
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Reply from Heat Leicester

Hi Mr Patel thank you so much for adding your review for us, its always nice to hear that our customer is happy with everything and we look forward to seeing you again in the future
Regards HEAT

Rated 5 out of 5 stars

Great ServiceThe Heat team did my mum's new heating…

The Heat team did my mum's new heating system and replacement radiators
The work was excellent they were very tidy and friendly, my mum is very pleased with it as i am too i would not hesitate to recommend Heat to family and friends definitely 5 stars

May 9, 2023
Unprompted review
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Reply from Heat Leicester

Hi and thank you for takling the time to add this review for us, its always nice to see good feed back, and we look forward to seeing you again when the boiler is due an annual service
Regards HEAT

Rated 5 out of 5 stars

The service provided by Heat Engineer…

The service provided by Heat Engineer Zack on our radiator was 5 star. Would highly recommend this company.

May 23, 2023
Unprompted review
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Reply from Heat Leicester

Many thanks for taking the time to add this review for us its much appreciated
Regards HEAT

Rated 5 out of 5 stars

Always on time

Always on time. Courteous and efficient in their work, and their prices are very reasonable.
Zack serviced the boiler and left everything clean and tidy.
Invoice and email regards work carried out was received within 10 minutes.
10/10

May 22, 2023
Unprompted review
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Reply from Heat Leicester

Hi and thank you fro your feed back its much appreciated
Regards HEAT

Rated 5 out of 5 stars

Great company

I had booked Heat to service my boiler & water cylinder. Really efficient, did carried out the work with no mess. Very polite, would recommend them for any heating issues. Very straight with work that needs doing & the cost is very competitive.

May 15, 2023
Unprompted review
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Reply from Heat Leicester

Good afternoon and thank you for taking the time to add this review for us, its always nice to hear that our customer is happy with everything
Regards Ian, Ben & April

Rated 5 out of 5 stars

Another job well done

Another job well done. Boiler replacement in an awkward place. Also, thorough cleaning of the system and installation of a new Hive thermostat. Nice neat job, even with matching the bricks around the flue :)

April 28, 2023
Unprompted review
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Reply from Heat Leicester

Many thanks for taking the time to add this review for us its always nice to receive positive feed back
Regards Ian, Ben & April

Rated 5 out of 5 stars

Well done Pete,Ollie and Zack

The guys all arrived on time. They were tidy,efficient, friendly, professional and explained exactly what they were doing and how everything worked. They worked hard all day and tidied up soo well. Amazing work and couldnt fault them. Highly recommended by myself!!!

May 3, 2023
Unprompted review
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Reply from Heat Leicester

Hello Sarah thank you for taking the time to add your review for us, its much appreciated
Regards Ian, Ben & April

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly team and efficient installation. Prompt and very tidy. Would recommend to anyone looking to replace or update boiler etc. I really like the updates and reminders as you are informed at all stages of what is going to happen.

April 5, 2023
Unprompted review
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Reply from Heat Leicester

Hi Mrs Donovan thank you for taking the time to add this review for us its much appreciated and we look forward to hearing from you again when the boiler is due its service
Regards Ian & Ben

Rated 5 out of 5 stars

Excellent local company

Excellent local company.
From first call to complete combi boiler replacement.
Expert job , friendly staff and best price. Thanks to Ben, Pete, Ian an April.

March 23, 2023
Unprompted review
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Reply from Heat Leicester

Hello and thank you for taking the time to add your review for us, its always nice to hear that our customer is happy with everything and we look forward to hearing from you again when the boiler is due its annual service
Regards Ian & Ben

Rated 5 out of 5 stars

First class service

Once again Heat provided a first class service.
Ben came out so quickly to isolate the boiler after it was damaged.
We were fitted in for a replacement without fuss and Pete got us back up and running asap.
Difficult to fault. 100% recommended.

March 1, 2023
Unprompted review
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Reply from Heat Leicester

Hello Mr Slinger and thank you for taking the time to add this review for us, its always nice to get brilliant feed back and we look forward to seeing you again when the boiler is due its annual service
Regards Ian & Ben

Rated 5 out of 5 stars

Terrific Service.

As usual, the service provided by HEAT was excellent. April arranged an urgent visit to sort out a gas fire breakdown; Ben arrived earlier than anticipated and, within a short while problem solved, including servicing the fire. All carried out in a professional and friendly manner. What more could I ask for!

John Schatz

March 28, 2023
Unprompted review
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Reply from Heat Leicester

Hello Mr Schatz and thank you for your adding your review for us its much appreciated
Regards Ian & Ben

Rated 5 out of 5 stars

Annual service for our and our…

Annual service for our and our daughters boilers. As usual couldn't fault Ian. Advice on other plumbing problem sorted no problem. Wouldn't use anyone else, HEAT every time.

March 22, 2023
Unprompted review
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Reply from Heat Leicester

Hi Mr Dolman thank you for taking the time to add this review for us its much appreciated
Regards Ian & Ben

Rated 5 out of 5 stars

Fantastic service from Ben and Olly

Fantastic service from Ben and Olly. At the first meeting Ben took his time to review my boiler and my central heating system. The boiler was completely broken and the installation was out of date. He explained how to put it right and the price was fair. Ben and Olly worked so hard to finish in the two days and I now have a fully functioning boiler and heating system which I can control using Hive. They far exceeded my expectations and I will use them for all my plumbing needs from now on. It's nice to know there are companies around who care about what they do and who can be thoroughly trusted to do a great job. My wife and I cannot praise and recommend them highly enough.

March 23, 2023
Unprompted review
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Reply from Heat Leicester

Hello Mr Tennant and thank you for adding your review for us, its always nice to get good feedback, and we look forward to seeing you again when the new boiler is due its annual service
regards Ian & Ben

Rated 5 out of 5 stars

Great service from Heat.

Great service from Heat.
Called them out because of lack of pressure from my boiler. After a service & replacement of pressure valve I’m pleased to say my boiler is working well.
Will be using Heat again for my annual service.

March 13, 2023
Unprompted review
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Reply from Heat Leicester

Hello Mr Delaney thank you for adding this review for us its much appreciated
regards Ian & Ben

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