Heat Leicester  Reviews 

483
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, polite, and knowledgeable during complex heating and air conditioning installations. People consistently note that technicians arrive promptly on schedule, work efficiently throughout the day, and leave every work area exceptionally neat and clean. Some people also felt that the overall pricing is very fair and competitive when compared to alternative local providers. Reviewers deeply appreciate the reliable annual maintenance reminders, straightforward booking processes, and clear communication from office teams. Consumers consistently highlight the dependable ongoing support and expert guidance provided for their home climate systems over many years.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctuality, professionalism, and... See more

Staff

Consumers find staff to be positive, consistently expressing deep satisfaction with their professional and... See more

Price

Reviewers consistently express appreciation regarding the good and fair prices for services and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Heat do my annual gas boiler service. I've used them for years since getting them to install my central heating boiler with no complaints. Zach was on time as always. Happy to listen to any of m... See more

Company replied

Rated 5 out of 5 stars

Thanks to Ian and the team for installing three air conditioning units back in May. Have tested both the heat function in early May and cooling in the two recent heatwaves! They worked really hard cle... See more

Company replied

Rated 5 out of 5 stars

Ben was really knowledgeable about the air con options that would work best for us. He responded quickly with a very fair quote. Ben and Ian installed three air con units for us over the last two days... See more

Company replied

Rated 5 out of 5 stars

We have now installed two air con units from Heat Leicester and the service received has been excellent. Ian, Ben and the team are doing a great job. Despite inclement weather conditions on both occas... See more

Company replied


Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

highly trained, skilled and experienced plumbing and central heating engineers in the Leicestershire area. Along with our friendly and efficient service, we provide you with the most professional heating services available. Our expertise in the install...


Contact info

5.0

Excellent

TrustScore 5 out of 5

483 reviews

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No recent history of asking for reviews

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5.0

All reviews

(483)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zac arrived on time and did our yearly…

Zac arrived on time and did our yearly service and everything is working perfectly just like it has after Heat has completed previous services.We would recommend any one to use Heat and also cover there boiler with insurance just like we have since the guarantee ran out, it gives us good piece of mind. Steve Myring.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Every year we have our

Every year we have our. gas boiler services done by Heat. We are very confident about the work they do. They are very punctual and do very tidy job not forgetting their friendly face.

January 4, 2024
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Mr Mistry thank you for taking the time to add this review for us its much appreciated
Regards April

Rated 5 out of 5 stars

Recommend ! Brand new boiler fitted

Brand new boiler fitted, HEAT were great throughout, good communication, turned up on time, polite, covered working areas to protect furnishings, cleaned up afterwards. highly recommend

December 5, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi Sophie thank you for taking the time to add this review for us its always nice to see that our customer is happy with everything and we look forward to seeing you again when the boiler is due its annual service
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

We recently had couple of boilers…

We recently had couple of boilers serviced by his company. At both occasions the service was first class.
Ian and Zack were both friendly and professional.
Highly recommended. We will certainly be using their their services again.

November 23, 2023
Unprompted review
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Reply from Heat Leicester

Hello, thank you for taking the time to add this review for us, its always nice to see that our customer is happy with everything and we look forward to seeing you again
Regards Ian, Ben & April

Rated 5 out of 5 stars

Annual boiler and gas fire service

Annual boiler and gas fire service. Ian also offered advice on why water temperature was fluctuating and how to resolve it.
Excellent friendly service as always.

November 28, 2023
Unprompted review
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Reply from Heat Leicester

Hello Mr Whitfield thank you for taking the time to add your review for us its much appreciated
Regards Ian, Ben & April

Rated 5 out of 5 stars

Superb Service by Caring Engineers

My elderly and immobile mother recently had a full central heating system installed by the very kind Heat engineers, which was completed in two days with minimum disturbance. The courtesy and care demonstrated by the team was a breath of fresh air!
Thank you to this excellent company.

November 21, 2023
Unprompted review
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Reply from Heat Leicester

Good morning and thank you for taking the time to add this review for us, its always nice to get good feed back from our customers and we look forward to seeing you again
Regards Ben, Ian & April

Rated 5 out of 5 stars

Excellent service from Heat engineers…

Excellent service from Heat engineers as usual. Fitted a new water tank and ensured it was safely installed in the cupboard. Very friendly and helpful. Totally recommend their services.

November 20, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Karen and thank you for taking the time to add this review for us its always nice to see that our customer is happy with everything, and we look forward to seeing you again
regards April

Rated 5 out of 5 stars

Boiler rep!acement

Recently had a replacement boiler installed by HEAT and couldn't be happier. Ian came to quote, was very professional and knowledgeable and gave us a lot of confidence in the process. Pete and Ben carried out the installation, did a great job and left everything clean and tidy. We would highly recommend HEAT Leicester for anyone needing heating or boiler work in future.

November 13, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi thank you for taking the time to add this review for us, its always nice to see that our customer is happy with everything and we look forward to hearing from you again
Regards Heat

Rated 5 out of 5 stars

Heat Leicester initially installed our…

Heat Leicester initially installed our new boiler in 2017 -
Each year since then, the boiler has a pre planned service carried out.
The professional ethos of the Heat Leicester team continues, not only from installation but on through to aftercare.
We always feel assured our central heating is being looked after professionally while also knowing if there ever were any urgent issues they are just on the other end of a phone call.
Great service !!
Thankyou.

November 8, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi Mr Gilfedder, thank you for your feed back its all ways nice to see that our customer is happy with their experience with us
Regards all at Heat

Rated 5 out of 5 stars

Excellent service and work.

Zack arrived on time and carried out the service to my boiler as requested. Thank you.

November 2, 2023
Unprompted review
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Reply from Heat Leicester

Many thanks
Regards Heat

Rated 5 out of 5 stars

Excellent punctuality and service

Excellent punctuality and service. Ian was willing to give help and advice on all forms of heating as well as our own boiler.

This is a very reliable and efficient company. Highly recommended.

November 2, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi and thank you for your feed back and we look forward to hearing from you again soon
Regards Heat

Rated 5 out of 5 stars

Professional

Wow , incredibly fast response to a leaking boiler , arrived within the hour . Less than a week , parts ordered and fitted .
April , Ian and Ben go above and beyond to look after there customers
Thanks guys always recommend you

October 23, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi Clare, thank you for your feedback its much appreciated
Regards Heat

Rated 5 out of 5 stars

Had the ninth boiler service originally fitted by HEAT

Had the ninth boiler service on boiler HEAT fitted for us.
Have recommended Heat to several family members who have used HEAT for new boilers.
If looking for a new boiler or service I would highly recommend HEAT you would not be disappointed with the cost or service

October 24, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Great review many thanks for taking the time to add this for us
Regards Heat

Rated 5 out of 5 stars

Cold weather old people heat needed

Cold weather old people heat needed. Company came out same day problem identified and repaired . Excellent service as always

October 16, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi thank you for taking the time to add your review for us its much appreciated
Regards Heat

Rated 5 out of 5 stars

Lovely new Indirect Cylinder

Heat do my boiler servicing and on the last visit I had Ian check the cylinder as concerned at its condition. He advised a replacement without delay and provided a detailed quote which I accepted. Pete undertook the replacement and made a lovely job going the extra mile to resolve the inevitable unforeseens. The old cylinder proved to be in even worst condition than expected. Heat are very professional and efficient yet personable.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy to recommend Heat.

Heat fitted a new system-only boiler and hot water cylinder for us, removed the grim old tanks from the loft. From start to finish the whole team have been amazing. So prompt at replying to everything (how many trades do that), they were knowledgeable on the options available to us and throughout the works were brilliant, helped with after care too. Ben and Pete made a great double-act and April and Ian have been so helpful. Thank you team Heat! Would highly recommend – may even be returning for air con!

September 26, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi Vicki thank you for taking the time to add your review for us, its always nice to see that our customer is happy with everything and we look forward to hearing from you again when the boiler is due its annual service
Regards Heat

Rated 5 out of 5 stars

What a great company

What a great company, good customer service very tidy workers and very trustworthy
Would highly recommend
Well done the team at HEAT you have really got it right.

August 25, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Good afternoon Mrs Linnett and thank you for taking the time to add this review for us , its so nice to see that our customer is happy with their experience with Heat and we look forward to seeing you again when the boiler is ready for its 1st annual service
Regards Ian, Ben & April

Rated 5 out of 5 stars

I've used Heat Leicester for many years…

I've used Heat Leicester for many years now and have always received a first class five star service, service engineers are always polite and respect your property.

July 21, 2023
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Many thanks for the feedback much appreciated
Regards HEAT

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