Heat Leicester  Reviews 

483
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, polite, and knowledgeable during complex heating and air conditioning installations. People consistently note that technicians arrive promptly on schedule, work efficiently throughout the day, and leave every work area exceptionally neat and clean. Some people also felt that the overall pricing is very fair and competitive when compared to alternative local providers. Reviewers deeply appreciate the reliable annual maintenance reminders, straightforward booking processes, and clear communication from office teams. Consumers consistently highlight the dependable ongoing support and expert guidance provided for their home climate systems over many years.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctuality, professionalism, and... See more

Staff

Consumers find staff to be positive, consistently expressing deep satisfaction with their professional and... See more

Price

Reviewers consistently express appreciation regarding the good and fair prices for services and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Heat do my annual gas boiler service. I've used them for years since getting them to install my central heating boiler with no complaints. Zach was on time as always. Happy to listen to any of m... See more

Company replied

Rated 5 out of 5 stars

Thanks to Ian and the team for installing three air conditioning units back in May. Have tested both the heat function in early May and cooling in the two recent heatwaves! They worked really hard cle... See more

Company replied

Rated 5 out of 5 stars

Ben was really knowledgeable about the air con options that would work best for us. He responded quickly with a very fair quote. Ben and Ian installed three air con units for us over the last two days... See more

Company replied

Rated 5 out of 5 stars

We have now installed two air con units from Heat Leicester and the service received has been excellent. Ian, Ben and the team are doing a great job. Despite inclement weather conditions on both occas... See more

Company replied


Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

highly trained, skilled and experienced plumbing and central heating engineers in the Leicestershire area. Along with our friendly and efficient service, we provide you with the most professional heating services available. Our expertise in the install...


Contact info

5.0

Excellent

TrustScore 5 out of 5

483 reviews

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5.0

All reviews

(483)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Heat installed a combination boiler for…

Heat installed a combination boiler for my elderly mother in-law. They are very professional , understanding and patient. They completed the installation within two days and left the home clean
and tidy . You wouldn’t know any work had been carried out. I would have no hesitation in recommending this company for any heating related work.

April 18, 2024
Unprompted review
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Reply from Heat Leicester

Hello Dean
Thank you so much for taking the time to add your review for us, its much appreciated and we look forward to hearing from you again when the boiler is due its annual service
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

HEAT are Brilliant! Would Recommend!

April, Kate & Ben provided me with a great service as always! They fitted my boiler in 2018 and since then I have had annual, reliable, friendly & most importantly cheaper than most around, service! Would highly recommend this company to all who need it without hesitation! Thanks HEAT! 😊🙌

April 16, 2024
Unprompted review
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Reply from Heat Leicester

Hi Sarah
Thank you for taking the time to add this review for us, its always nice to get good feedback from our customers.
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Prompt, efficient, honest service

Our boiler stopped working. They came out the same day. Clear communication throughout, good honest advice and price.

April 3, 2024
Unprompted review
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Reply from Heat Leicester

Hello
thank you for taking the time to add your review for us, its always nice to see good feed back
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Brilliant, new radiator

Brilliant, new radiator fitted. They arrived on time, no mess, working well.
Will have them to renew the rest.

April 2, 2024
Unprompted review
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Reply from Heat Leicester

Hello and thank you for adding this review for us its always nice to get good feedback
Regards April

Rated 5 out of 5 stars

My radiators weren't getting hot

My radiators weren't getting up to temperature. I had HEAT out to look at the system and their engineer identified the problem immediately. I had to have some pipes replaced because of iron build up. He showed me a magnet sticking to the copper pipes, to confirm there was iron build up inside the pipes. He came back a week later replaced the pipes near the pump and now everything works fine. Really friendly, quick service and I felt confident that he identified the problem correctly and did only the work necessary to fix it.

March 22, 2024
Unprompted review
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Reply from Heat Leicester

Hi Rebecca
thank you for taking the time to add this review for us, its much appreciated
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Installation of New Combi Boiler

Very efficient and knowledgeable. Put me at my ease about all the work that was carried out. All mess was cleared up and waste taken away.

March 26, 2024
Unprompted review
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Reply from Heat Leicester

Hello Mrs Orme
thank you for taking the time to add this review for us, its always nice to receive good feed back and we look forward to hearing from you again when the new boiler is due its 1st annual boiler service.
Regards Ian, Ben April & Katy

Rated 5 out of 5 stars

Great service as always

As always Ian and the team at Heat have done a great job servicing my boiler and also giving me great advice about how to improve water pressure in my home. Personal. Efficient. Easy payment system and always on time.

March 27, 2024
Unprompted review
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Reply from Heat Leicester

Many thanks Mrs. Harris for your feedback its always nice to hear back from our customers.
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Boiler Service

Heat installed our new boiler in 2023. The whole process was excellent. We've just had our first boiler service and again received excellent service from Ian again.
Thoroughly recommend Heat

March 4, 2024
Unprompted review
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Reply from Heat Leicester

Hello Mrs Olding and thank you for taking the time to add this review for us, its always nice to get positive feed back and we look forward to hearing from you again i the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Five years ago Heat gave us the most…

Five years ago Heat gave us the most competitive price for our boiler replacement, since then they have replaced our old boiler, changed three radiators, and done our annual service, everything has always been 5 star, and would recommend them every time

February 29, 2024
Unprompted review
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Reply from Heat Leicester

Hello Mr Roberts
thank you for taking the time to add this review for us, its always nice to get good feedback and we look forward to seeing you again in the future
Regards April

Rated 5 out of 5 stars

Honest and reliable

Very efficient, honest and reliable service. Would highly recommend. Trust them enough to look after my mum's boiler!

February 20, 2024
Unprompted review
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Reply from Heat Leicester

Hello Mrs Ravat
thank you for taking the time to add this review for us, its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben,April & Katy

Rated 5 out of 5 stars

Heat Leicester

I use Heat Leicester for my annual boiler service, so when an issue arose with the hot water cylinder I contacted them to fix the problem. They quoted the work at a fair price and the repair was carried out by the same engineer (Zach) who is always prompt and efficient.
I would recommend Heat for any plumbing/heating requirements.

February 19, 2024
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi Sarah thank you for taking the time to add this review for us, its always nice to hear good feed back from our customers, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Would highly recommend

Heat Leicester installed my boiler and service it annually and I have always been very impressed. Everything is problem free from start to finish. It's easy to book in services, the engineers are always punctual and perform the work to a high standard. Many thanks for making it a hassle free experience.

February 16, 2024
Unprompted review
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Reply from Heat Leicester

Hi Alison thank you for taking the time to add this review for us, its always nice to hear that our customer is happy with everything and we look forward to hearing from you again
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Had a boiler repair and boiler service

Had a boiler repair and boiler service. Excellent service, can’t fault the company. Ian was excellent and very professional.

February 11, 2024
Unprompted review
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Reply from Heat Leicester

Hello Mr Shah thank you for taking the time to add this review for us its much sppreciated
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Top notch service

Gas boiler service was easy to book and reasonably priced. Service engineer arrived on time and quicky performed the service. Fast and friendly. Would recommend.

February 9, 2024
Unprompted review
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Reply from Heat Leicester

Hi and thank you for adding your review for us, its much appreciated
Regards Ian Ben, April & Katy

Rated 5 out of 5 stars

Replacement radiator.

Used Heat for our new boiler installation five years ago, and every year for boiler annual service.
Just installed a new replacement radiator. Excellent in all aspects. Good communications, efficient install, no mess and works great.
Thanks

February 6, 2024
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello and thank you for taking the time to add this review for us, its always nice to see that our customer is happy with everything, and we look forward to hearing from you again soon
Regards Ian, Ben, April &b Katy

Rated 5 out of 5 stars

Boiler Service

Arrived on time. Friendly and courteous. Cleared up after work. Would not have known he had visited. They fitted my boiler three years ago and work and tidying up was first class

January 18, 2024
Unprompted review
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Reply from Heat Leicester

Hi Mr Cunningham thank you for taking the time to add your review for us its much appreciated
Regards Ian,Ben, April & Katy

Rated 5 out of 5 stars

A good and trusted company, provided a good service.

Punctual, took care to protect our property and contents while working and was very polite and courteous throughout.

Very knowledgeable and gave tips and advice on how we can get the best out out of our boiler and gas fire.

Provided all round satisfaction.

January 15, 2024
Unprompted review
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Reply from Heat Leicester

Hi thank you so much for taking the time to add this review for us, its much appreciated
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Heat installed our boiler 7 years ago…

Heat installed our boiler 7 years ago and service it each year. I would highly recommend this company, when I call they are helpful and friendly, they arrive when they say they will and are always professional in their service... and tidy up before they leave. Ellie

January 12, 2024
Unprompted review
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Reply from Heat Leicester

Hello Mrs Kirby, thank you for putting your review on for us its much appreciated and nice to hear that you are happy with the service we give,
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Excellent service and install

Ben installed our new heating system, we’re really pleased with the install and his service. They are very professional, tidy, and have a done a great job. We’d definitely use Heat Leicester again. Highly recommended.

December 8, 2023
Unprompted review
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Reply from Heat Leicester

Hi and thank you for taking the time to add your feed back for us its much appreciated
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

HEAT - fantadtic Company to deal with

Heat have fantastic and very professional engineers. They keep you informed, come to do a specific job, are available for any advice and if any additional issue, will check out and jet you know the best course of action without pressurising you to take their service out.
They put their customers first.
I would highly recommend them anytime to anyone.

January 9, 2024
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Mr Makda thank you for taking the time to add this review for us its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

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