Heat Leicester  Reviews 

483
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, polite, and knowledgeable during complex heating and air conditioning installations. People consistently note that technicians arrive promptly on schedule, work efficiently throughout the day, and leave every work area exceptionally neat and clean. Some people also felt that the overall pricing is very fair and competitive when compared to alternative local providers. Reviewers deeply appreciate the reliable annual maintenance reminders, straightforward booking processes, and clear communication from office teams. Consumers consistently highlight the dependable ongoing support and expert guidance provided for their home climate systems over many years.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctuality, professionalism, and... See more

Staff

Consumers find staff to be positive, consistently expressing deep satisfaction with their professional and... See more

Price

Reviewers consistently express appreciation regarding the good and fair prices for services and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Heat do my annual gas boiler service. I've used them for years since getting them to install my central heating boiler with no complaints. Zach was on time as always. Happy to listen to any of m... See more

Company replied

Rated 5 out of 5 stars

Thanks to Ian and the team for installing three air conditioning units back in May. Have tested both the heat function in early May and cooling in the two recent heatwaves! They worked really hard cle... See more

Company replied

Rated 5 out of 5 stars

Ben was really knowledgeable about the air con options that would work best for us. He responded quickly with a very fair quote. Ben and Ian installed three air con units for us over the last two days... See more

Company replied

Rated 5 out of 5 stars

We have now installed two air con units from Heat Leicester and the service received has been excellent. Ian, Ben and the team are doing a great job. Despite inclement weather conditions on both occas... See more

Company replied


Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

highly trained, skilled and experienced plumbing and central heating engineers in the Leicestershire area. Along with our friendly and efficient service, we provide you with the most professional heating services available. Our expertise in the install...


Contact info

5.0

Excellent

TrustScore 5 out of 5

483 reviews

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5.0

All reviews

(483)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic job.

Fantastic job
Heat has been our boiler maintenance teams and they have served us since 2011. They have been the best guys in their job. With there trust, just replaced a new boiler and working great. Would recommend them. Thank you all at Heat.

October 24, 2024
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi Mr. Jamal
thank you for taking the time to add this review for us, its much appreciated and we look forward to hearing from you again in the future Regards Ian, Ben, April & Katy @ Heat

Rated 5 out of 5 stars

Top job!!

Very good communication. I had a new boiler fitted and both men worked very hard, they were very respectful around my home and cleaned up after themselves. They gave me great advice and showed me how to use the new hive app. Great work!

October 22, 2024
Unprompted review
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Reply from Heat Leicester

Hi Amy thank you for your review its always nice to get excellent feed back and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Great service

Great communication and very efficient service highly recommended

October 9, 2024
Unprompted review
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Reply from Heat Leicester

Hi My Boyall
thank you for your feedback its really appreciated
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Turned up on time

Turned up on time, efficient clean and tidy and professional

October 15, 2024
Unprompted review
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Reply from Heat Leicester

Hi Mr. Broad
thank you for your feed back its much appreciated, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

'Heat' has been used to provide 'Heat" excellently

'Heat' has been used by myself to install a new boiler and to service it regularly.Recently, through no fault of that company, I required some replacement pipework.

Without exception, all work and conversations have been exceptionally excellent.

I would wholeheartedly recommend this family-run business.

October 11, 2024
Unprompted review
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Reply from Heat Leicester

Hi Mike
Thank you for taking the time to add this review for us its much appreciated, and always nice to hear that our customer is happy with everything, and we look forward to to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Fantastic service very friendly team …

Fantastic service very friendly team and receptionists
Would highly recommend

September 24, 2024
Unprompted review
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Reply from Heat Leicester

Hi Ann-Marie
thank you for your feed back its always nice to hear that our customer is happy with everything and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy @Heat

Rated 5 out of 5 stars

Excellent service from Heat

Excellent service from Heat. They were efficient with the quote, offered good pricing, and completed the work to a high standard. I would recommend them to others who are looking for a new boiler.

September 23, 2024
Unprompted review
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Reply from Heat Leicester

Hi Andrew
thank you for taking the time to add this review for us, its much appreciated and aways nice to get good feedback from our customers and we look forward to seeing you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Professional and friendly

Chosen Heat Leicester for my new boiler installation because of recommendations, their competitive pricing, and good reviews. The engineer was friendly and professional. Really happy with my choice.

September 9, 2024
Unprompted review
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Reply from Heat Leicester

Hi thank you so much for taking the time to add your review its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Boiler and radiators installation

Kept me informed at all times from quote to installation. Available to ask any questions before installation. Arrived on time. Zack and Ben who came to fit my Boiler and radiators kept me informed throughout the day. Clean and tidy. Took all the rubbish away. Guided me through the use of my Boiler and heating before they left. Very professional. I would highly recommend.

August 14, 2024
Unprompted review
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Reply from Heat Leicester

Hi Helena
thank you for taking the time to add this review for us its much appreciated and always nice to get good feed back and we look forward to hearing from you again when the boiler is due its annual service Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

I'd always recommend them

Have been using Heat for our boiler service and anything boiler related for many years. They are always very friendly and professional and I would highly recommended. Friends and family now also use them for their boiler needs too!

August 12, 2024
Unprompted review
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Reply from Heat Leicester

Hi Rachel
thank you so much for adding your review for us, its always nice to get good feedback, we really appreciate it and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Excellent service

Very professional and knowledgeable happy with everything and would highly recommend and certainly will be booking next year.

August 8, 2024
Unprompted review
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Reply from Heat Leicester

Hi Mr Petcher
thank you for taking the time to add this review for us, its much appreciated.
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Professional and friendly

Professional and friendly lads. Completed a great job in the blistering heat. Thanks again.

August 1, 2024
Unprompted review
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Reply from Heat Leicester

Hi Abby
thank you for taking the time to add this review for us, its much appreciated
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

New combi boiler

Helpful and friendly, Ben explained everything very well and cleaned up afterwards.
Would certainly recommend.

July 24, 2024
Unprompted review
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Reply from Heat Leicester

Hi Mr. Brealey
Thank you for taking the time to add this review for us, its always nice to see positive feedback from our customers, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Fantastic advice and great service

Fantastic advice and great service. Heat are very professional and provide the best knowledge and service. Highly recommended!

June 27, 2024
Unprompted review
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Reply from Heat Leicester

Hi Jonathon
thankyou for taking the time to add this review for us, its always nice to get good feed aback and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

We have dealt with Heat for many years…

We have dealt with Heat for many years to service our boiler and have always been happy with their service, friendliness and professionalism. Zack came out this week to service our boiler and gas fire and he was polite, friendly and professional. We very highly recommend everyone at Heat.

June 10, 2024
Unprompted review
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Reply from Heat Leicester

Hi, thank you for you feedback its much appreciated, and we look forward to hearing from you again in the future.
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Air conditioning Installation

My mum suffers with the heat in the summer and trying to keep her bungalow cool has proven difficult. Last week Ian and Pete came and installed air conditioning to mums breakfast kitchen. They have done an excellent job carrying out the installation with the minimum of fuss and disruption. The additional benefit of the Worcester bosch unit is that the unit can also provide heating in the winter. This provides mum with the.peace of mind that should her heating breakdown for any reason in the winter she would not be without a heating back up, essential when aged 88. Mum is thrilled with the unit and with the workmanship, we can highly recommend Heat.

May 29, 2024
Unprompted review
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Reply from Heat Leicester

Hello Rob
Thank you very much for adding this review for us its much appreciated, and nice to hear that our customer is happy with everything.
Regards Ina, Ben, April & Katy

Rated 5 out of 5 stars

New boiler installation

Very professional go above and beyond, very happy customer 😊

June 4, 2024
Unprompted review
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Reply from Heat Leicester

Hi Alicia
thank you for taking the time to add your review for us its much appreciated.
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

First Class Service

I recently had a problem with my central heating which was dealt with by Ian promptly and efficiently.
I can thoroughly recommend Heat for a first class and professional service.
Thank you Ian and all the team.

May 22, 2024
Unprompted review
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Reply from Heat Leicester

Hi Mrs. Henderson
thank you for taking the time to add this review for us, its always nice to see that our customer is happy with everything.
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Top class

Top class, very reliable, efficient and friendly!!! Many thanks

May 15, 2024
Unprompted review
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Reply from Heat Leicester

Hi Adrian
Many thanks for your feedback, its much appreciated
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Heat Leicester changed my system boiler…

Ben and Pete changed my System Boiler to a Combi this week. Work included removing tanks in loft and hot water tank in the airing cupboard. Major work all done to the highest standard in one day ! I am a delighted customer and would recommend anyone to consider this company for their boiler needs.

April 25, 2024
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello and thank you for taking the time to add this review for us, its always nice to see that our customer is happy with everything and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

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