Hedvig Reviews 

Hedvig are the best insurance company I have ever dealt with. Empathetic, to the point and best of all very easy to contact. Would recommend 100%.

Great response and immediate actions

Don't get Hedvig - it's a huge scam.

They say one thing in their marketing / website - but when I tried to claim 3 different claims, they declined all 3 !!

They took 6 months to respond to one of the claims, and still have not resolved it!

I've been a customer of Hedvig for the past two years, there are two significant elements I genuinely like about them
1-Customer service quality
2- Fast claim process.
It is beyond, how the company has simplified and yet transformed the classical old-school and ugly insurance companies' function into a simple and elegant way. I genuinely recommend it and, will continue forever using it.

It’s been almost 2 months I’ve been trying to solve my case with Hedvig but the app doesn’t work well, they never receive the documents I send. They take forever to answer to emails and once they do, if they have a question, they will take another couple of weeks to get back to you again.
I’m so disappointed with this company!
Do not recommend it at all.
I just hope they get back to me and fully evaluate my case soon.

Great communication, quick resolution.

Otto storm in Skåne ruined my greenhouse, it says in my insurance as covered and was asked for pictures and videos after three days discussion they said it is not covered, made me shocked and feel that i wasted all my installments i paid and should have bought better insurance which can provide me compensation when it is correct claim. Dont buy it, its all a lie.

My insurance say storm as cover and all risk as covered title and when i had damage because of storm i came to hear that hevdig dont talk with you its only message you can send and they write that its not covered fortunately i can bear problems but it was useless to pay hevdig for years and not get help when its ethically right claim

I have pictures how they handeled it, i wish i can post them, they have responded my review that they will investigate, please hevdig show your investigation and post results here if you really care about your customers instead of writing polical response to a bad review

Hedvig supported me during this stressful period and took on the entire handling of the case. They resolved it very well and I had good peace of mind. Communication simply through the app takes a bit of getting used to but it was effective. The only problem is sometimes the wait for a reply can be a little long. However, they were professional, friendly and resolved it well!

Travel insurance is useless. Vague contract if private hospital care is included or not. When calling SOS they coerce you into going to a worse equipped public hospital that is further away, where you only get an X-ray (not an MRI) for a knee injury. All of that is already covered by your public European health insurance card so don’t bother spending extra money on Hedvig.

I've heard a lot of good stories about Hedvig, that's why I became a customer in December 2021. Not so long age I was only a paying customer, however recently I had some goods stolen and I had to report a claim. The experience was super smooth, modern and speedy. I got my money in 3 days since I created my claim.

Hedvig provides a truly customer centric insurance service. On top of that, everything is expat-friendly as well (I not a danish speaker).

Thank you!

Very nice application with support for multiple languages and easy to use.

I was grumbling a bit to friends about Norway's high innbo insurance costs. Then, when my glasses broke, I didn't think it was an insurance case. But I remembered seeing broken glasses as an example in Hedvig's app, so I sent in a claim (which consists basically of a quick voice recording) without much hope.

They got back to me asking for some photos and the receipt from when the glasses were purchased. Then they covered it with some time-depreciation, and a 1500 NOK deductible. Neat. Very many thanks to Charlotte for the professional handling of things -- she made it "hyggelig".

The only slightly unpleasant thing is that costs keep going up every year. But this is probably true for most services. Don't see a reason to change providers anytime soon.

I am very satisfied on the way Hedvig works , both in terms of coverage, and communication way of working.
It's easy to send and receive messages all through their mobile application.

Compensation provided immediately that is really good. But deductibles 1500 is huge for small compensations. Need to decrease the deductibles.

Always ready to assist. Thanks Hedvig!

The display of my phone was broken and I had to replace it in service center. After getting that fixed, I contacted Hedvig for a claim and I got immediate response from them and got almost 50% of the cost banked in to my account at the same day! It was very fast and convenient, I really recommend Hedvig :)

Fantastic insurance company. Super nice and quick in the handling of my claim. Very helpful with everything and very fair in replacement. I recommend Hedvig to everyone.

Customer service was excellent. The claim was settled very fast and the process was simple.