Heirloom Roses Reviews 1,442

Excellent product, prompt delivery.

So excited the plants arrived!! We can hardly wait to See them grow!!🥰

Heirloom is always my first choice for the best in roses, especially "own root" roses. Great people, great service and outstanding selection.

High quality plants purchased with ease and delivered in a timely manner. Appreciative of being offered beautiful plants at a sale price. I will place another order at the same time next year.

I was thrilled to find a rose I hadn't been able to for a year, and the order came quickly. It's already planted and has two little green leaves!

Good company, well run, great choice in roses

My roses were very well packed. Hopefully these yellow climbers will be what I am looking for. Very happy to get another Tiffany. Love this rose. All the roses were well developed with lots of branches. Thanks so much and will let you know how they flower.

Received my order of Living Soil, Mint Compost, and 3 one gallon containers of living sticks! Have two planted already (Life of the Party) and one to go. It’s a beautiful 68 degrees here in Florida, not bad for December. Looking forward to seeing those first leaves!

I love the attitdue of the people when you call! I had questions about my McCartney rose and other issues and they were so nice!!!

It never occurred to me that this kind of site might have a Black Friday special, and my recent order had not shipped yet when I saw the Black Friday special on your site. When I asked about getting a credit for the difference, you all issued me a gift card for the $20 difference. While I appreciate that, I am struggling to think when I will ever have the opportunity to use it. My yard is not large and I am not likely to need more roses anytime in the near future. Even if I ordered some soil additives, I’m not going to be able to order enough to hit the free shipping threshold. Really wish you could have just issued me a partial refund.

:) great product and very informative on the planting part as well ! I love it and will being ordering from these guys again

In a pot! We’ll packaged.

I received my roses a day earlier than expected, so excited. Send your customer service a message. The roots were very wet (which from your video, I was expecting). Got them in the ground next day. One looks good heirloom but creme de la creme not so good. Will monitor for next week or so. Hope it’s just a little “shock”. Appreciate your help.

Thank you very much for sending the shear holster which was missing from the original order.

My experience with your staff was excellent! Rhonda expeditiously, pragmatically, and politely resolved the issue in the shortest possible time.

I will certainly order from you again.

Website is easy to use. Roses arrived on time in good condition.

You always pack the plants and products so carefully. Thank you so much!

The cost didn't raze my wallet to the ground this time.

Useful follow up email once order placed; included 2 educational video links to ensure post delivery success with the roses, as well as the Delivery Tracking link. The shipping box is well thought out and makes maximum use of space while remaining an easy to lift and move box containing 4 rose plants. The roses were easy to remove from the shipping box, looked healthy and 3 days in are quickly filling in. It is obvious Heirloom Roses are excellent horticulturists, artisans of rose culture and production. They deliver a top quality product at a fair price. These roses are being planted in Georgia (hence the December delivery) and I will be ordering again.