HelpMeChoose.com.au Reviews 

56
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

While investigating private health insurance, i signed up to Helpmechoose. They got straight on the phone, asked me my demographic details and suggested an appropriate fund for me and signed me up on... See more

Company replied

Rated 5 out of 5 stars

I found HelpMeChoose most helpful and easy to listen to and understand. Quan was my adviser & assisted with helpful information & had everything in place for me to change to NIB. Forms & membership n... See more

Rated 5 out of 5 stars

Thank you for helping me choose a better value for money healthfund. It Can Be Daunting but Connie made it an easy transfer. My consultant Connie Kalamaras was extremely helpful and her after service... See more

Company replied

Rated 5 out of 5 stars

It was that time (2011) my wife and I decided to take the private Health insurance and taking into account the number of products and the features, confusion is all we had. Then we came across "Help M... See more

Company details

  1. Money & Insurance

Information provided by various external sources

HelpMeChoose.com.au offers free online and over-the-phone comparisons by analysing your needs against hundreds of different products.


Contact info

4.0

Great

TrustScore 4 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(56)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Healthy cover at a healthy price.

Better cover than our previous insurer at a lower price. Interestingly this new insurer covered us several years ago and we have swapped back to them as they have obviously worked hard to improve their benefits. I highly recommend them.

November 13, 2014
Unprompted review
HelpMeChoose.com.au logo

Reply from HelpMeChoose.com.au

I am glad that we could help you get better cover for a lower price. We hope to hear from you again in the future, Andrew!

Rated 3 out of 5 stars

Get the info but do transfer yourself

Great resource but once you get the info, make sure you do transfer yourself. I ended up paying double insurance on my first month which was a pain. No communication between the funds.
Make sure that you get the correct forms re government rebate too, I didn't and had to pay without rebate.

November 13, 2014
Unprompted review
HelpMeChoose.com.au logo

Reply from HelpMeChoose.com.au

Hello Irene. First of all, thank you for bringing this to our attention. This is far from an ideal situation and apologise that the transfer was not completed by the funds in question. I have communicated this unfortunate disconnect to our Sales & Operations Manager who will organise a follow-up.

Rated 5 out of 5 stars

Very thorough and helpful

Andrea reviewed our needs and all the available options, coming up with something that was very slighter dearer, but which provided much more for the money.

November 12, 2014
Unprompted review
Rated 2 out of 5 stars

Not impressed.

I entered the data for a couple and received a single parent plan. Not impressed.

November 12, 2014
Unprompted review
HelpMeChoose.com.au logo

Reply from HelpMeChoose.com.au

Hello Paul. Thank you for letting us know. I am very sorry to hear that this has happened, and have alerted the relevant parties to follow-up.

Rated 5 out of 5 stars

what a service!

5 star service

November 12, 2014
Unprompted review
HelpMeChoose.com.au logo

Reply from HelpMeChoose.com.au

Thank you for your review Greg. We very much appreciate it.

Rated 5 out of 5 stars

Choose me is simply the best.

I was very impressed with the help I received, I have only spoken to one of the Choose Me employees, her name is Adreinne Silver & she could not have been more help. I would recommend Choose Me to anyone. Thank you again.

November 12, 2014
Unprompted review
HelpMeChoose.com.au logo

Reply from HelpMeChoose.com.au

Thank you kindly for taking the time to review HelpMeChoose.com.au, Carolyn. I have passed on your kind comments to Adrienne.

Rated 5 out of 5 stars

Connie was a great help.

Choose ichoose and you won't lose.

November 12, 2014
Unprompted review
HelpMeChoose.com.au logo

Reply from HelpMeChoose.com.au

Connie has been notified of your five star review, David. Although we're actually 'HelpMeChoose.com.au', you review is very much warmly received. We hope to hear from you again in the future, David.

Rated 5 out of 5 stars

Awesome Help

Hi it was a pleasure talking to the lady that helped me she was very helpful and nothing seem to be a problem so I don't remember her name .

November 12, 2014
Unprompted review
Rated 5 out of 5 stars

Friendly and professional service.

The assistance I received was extremely helpful and the follow-up was unexpected. I received a call after all paperwork was completed to make sure all had gone smoothly, this was done in a professional but very friendly manner. I had reason to contact consultant Mitch Braini after paperwork from fund and this was resolved in no time at all.

November 12, 2014
Unprompted review
HelpMeChoose.com.au logo

Reply from HelpMeChoose.com.au

We very much appreciate you taking the time to write such a warm review, Lorraine. Thank you for choosing HelpMeChoose.com.au.

Rated 5 out of 5 stars

We Saved Money

Spoke with the person from Help Me Choose, easy to follow, listened to what we needed from or Health Insurance, and has done follow up calls to ensure all has one smoothly for our transition to another Health fund.

November 12, 2014
Unprompted review
Rated 5 out of 5 stars

Best support for health Insurance

I have been using Help Me Choose for years and I have always been very happy with their suggestion.
I also rang their competitor, to compare results, and I was inundated with too many unnecessary questions.
Would highly recommend this company.

November 12, 2014
Unprompted review
HelpMeChoose.com.au logo

Reply from HelpMeChoose.com.au

Thank you Lorraine for your continued support. We hope to hear from you again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look