Herdy Reviews 52

TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

I think the whole herdy sheep theme is lovely and love the use of the herdy sheep wool in pillows, mattresses etc. However I feel all the products are overpriced. The wool pillows don't last long at a... See more

Rated 1 out of 5 stars

Bought ‘seconds’ from Great Yorkshire show. First time used Sunday morning once driven back to Scotland and it’s split top to base scalding husbands fingers. Seconds should be glazing issues or blips... See more

Rated 5 out of 5 stars

I really like the Herdy items. Always good quality and lovely designs. Having said that, there were errors in my recent order, but I had a very quick response from customer service and it should hope... See more

Rated 5 out of 5 stars

I love the Herdy soft toys- good quality and a great cause. We need to support our heritage animals to prevent them being lost. I've bought them for niece's babies as they have animal and farming lin... See more

Company details

  1. Gift Shop

Written by the company

We are herdy. Born in the English Lake District, inspired by our lovable Herdwick sheep. We design and create gift, homeware and accessories that are made to make you smile. We support sustainable rural community projects through the herdy fund.


Contact info

3.7

Average

TrustScore 3.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lovely shopping experience

Lovely shopping experience - great staff and such brilliant products - Love them 👍😃👍

July 25, 2022
Unprompted review
Herdy logo

Reply from Herdy

Hi Richard, thank ewe for your lovely review, it's great to hear that you had a lovely shopping experience with us. Hope you pop back and see us again soon.

Rated 5 out of 5 stars

Amazing freebies

I have ordered some mugs and a t shirt . I'm super impressed by the free downloads and have the wallpaper on my phone.

May 31, 2022
Unprompted review
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Reply from Herdy

Hi Jackie, thank ewe so much for reviewing our 'Freebies' page :) Hope you're enjoying your herdy wallpaper!

Rated 5 out of 5 stars

Fabulous merchandise

Fabulous merchandise, lovely helpful lady serving in Bowness-on-Windermere today.

May 16, 2022
Unprompted review
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Reply from Herdy

Hi Linda, thank ewe for leaving a lovely review for our Bowness store :) hope to see you there again soon.

Rated 5 out of 5 stars

Kesick Store Review

Visited the store in Kesick. Lovely lady serving in the shop. I purchased ladies socks, a set of note pads and a pen for a birthday gift for a family member who has lots of things "Herdy". The items are beautifully made and reasonably priced.

May 4, 2022
Unprompted review
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Reply from Herdy

Hello Angela, thank ewe so much for taking the time to write us such a lovely review :) Hope to see you back in the Keswick shop soon!

Rated 1 out of 5 stars

Jubilee mug

I received an email this morning advertising a special mug for the Queen’s jubilee. When I read the email, the mug was sold out. Why advertise a product which is sold out?

March 22, 2022
Unprompted review
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Reply from Herdy

Hi Chris, really sorry to hear that you missed out on a Queen's Jubilee mug. The mugs sold out in record time and unfortunately, some of our customers were left disappointed. Because of this, we are currently in the process of designing a new jubilee mug! Which will be sold on a pre-order basis, so everyone who wants one can get one.

Rated 1 out of 5 stars

I love Herdy products

I love Herdy products and have quite a few. Whenever we are in Keswick we always visit the shop and usually buy more than one item. I'd like to buy one of the new tea towels at £10, but the delivery charge of £4.95 is ridiculous for an item that could be sent by Royal Mail for half that amount. The standard delivery charge regularly puts me off buying online. I'll wait until December when we're next staying in Keswick.
What really annoys me is that I bought a mug from Herdy just about three weeks ago and paid £4.95 for delivery. I had an email from them today offering the tea towel, with a further £4.95 delivery. It seems that I'm paying more for delivery than the product.

August 12, 2021
Unprompted review
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Reply from Herdy

Hello John. I'm really sorry our delivery charge has inspired you to leave a 1-star review. The fact is, we're a small company in the Lake District working with a local warehouse distribution centre, and we just cannot compete with the likes of Amazon and others, who are big enough to absorb costs or lose money when offering free/cheap shipping.

Additionally, our delivery cost is not just for sending the item to you. It also covers storing our stock at the warehouse, the labour involved in managing stock/picking and packing, as well as the infrastructure costs in syncing orders between us and the warehouse.

I hope you can understand our position, John.

Rated 5 out of 5 stars

IRRESISTIBLE DESIGNS

I've always loved the Herdy design and since I won't be going on holiday this year, the holiday souvenir has had to come to me! Lovely Yan mug in pink, which is a fun design to go with my pink Peep Sheep coaster. I deliberately selected a 'second' and can barely make out the flaw. Prompt delivery by Royal Mail. Really happy customer.

July 16, 2021
Unprompted review
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Reply from Herdy

Hello Margaret! Thank you so much for the 5-star review, we're so happy you had a wonderful experience and are enjoying your lovely mug. Hopefully we'll be able to see you again in the Lake District soon.

Rated 5 out of 5 stars

I spent a few days in the Lakes this…

I spent a few days in the Lakes this week
Keswick ,Grasmere and Bowness I always buy pressies from the shops
Your staff are lovely
Special comments for Melanie every time I go in she is very friendly and happy in her job
5 stars in all shops
10 for Bowness

May 27, 2021
Unprompted review
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Reply from Herdy

Ann! Thank you so much for your lovely comment and the 5-star review! It's so appreciated.

Rated 5 out of 5 stars

Whenever we're in Keswick

Whenever we're in Keswick, we invariably visit the Herdy shop and more often than not, we come away with some lovely goodies, either for ourselves or as presents for family and friends. This month for the first time, I've used Herdy online for ordering several items I wanted and I've been delighted with the good service received. I had to phone up to check on the availability of a couple of things and the staff I dealt with, Richard, Ian and Jean, could not have been more helpful. Thank you.

May 27, 2021
Unprompted review
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Reply from Herdy

Hello Mrs. Holden! Thank you so much for the 5-star review and the kind, thoughtful words, we really do appreciate. We're so happy the experience you had with Herdy HQ and our website matched your times in our Keswick Herdy Shop.

Rated 5 out of 5 stars

My sister visits the shop every year…

My sister visits the shop every year she goes on holiday and always brings me a little herdy gift back , so this year with things been different I visited the on line shop I am not a on line shopping person. But found the site so easy to use I have brought the majority of my Christmas presents for the family and just order some more herdy goodies and cant wait to receive my herdy monopoly game .

November 19, 2020
Unprompted review
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Reply from Herdy

Hello Rachael! Thank ewe so much for the 5-star review and the lovely words, we seriously appreciate it. So happy to hear that you found our website easy to use.

Rated 5 out of 5 stars

Fantastic customer service with humour. Great products. 🐑

I had a small problem with an item. I emailed Herdy and Richard wrote back to me. The response was done with humour and professionalism. Exactly how customer service should be done . We love Herdy and have lots of products. I’m typing this sipping from a Herdy mug and wearing Herdy socks. Great company to deal with.

October 16, 2020
Unprompted review
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Reply from Herdy

Hello Coolie27! Thank you so much for the 5-star review and lovely words, we're so happy ewe had a good experience with our customer service.

Rated 5 out of 5 stars

Herdy shop in Keswick…

Popped in to the Herdy shop in Keswick last week whilst on holiday, it’s a lovely, bright shop and the assistant was very helpful and polite. Thank you

September 9, 2020
Unprompted review
Herdy logo

Reply from Herdy

Hello Caroline! Thank you so much for the 5-star review and the lovely words!

Rated 5 out of 5 stars

Love Herdy Products :)

Love Herdy Products :)

I only wish you had a store down South. Beautiful quality, simple but perfect design. Love love love :)

April 16, 2020
Unprompted review
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Reply from Herdy

Hello Nicky! Thank you so much for the 5-star review, it really means a lot. One day we'll have a Herdy Shop down south, just ewe wait!

Rated 5 out of 5 stars

Herdy Love

Love the quality of herdy merchandise. Shops always a delight to visit. My little herdy is a firm favourite

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

FAB’EWE’LOUS

Can’t recommend Herdy high enough. Excellent products and lovely staff in all the shops. Love the idea of putting something back into the local Herdwick sheep farming communities. Supported the company right from the start buying a key ring at the Westmorland Show and now have pretty much every Herdy product.
I L😍ve Herdy 🐏🐑

November 15, 2019
Unprompted review
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Reply from Herdy

Thank you so much for the 5-star review and your support right from Day One, Jane! It really means the world to us.

Rated 5 out of 5 stars

In the Lake District on holiday so had…

In the Lake District on holiday so had to make a beeline for the nearest Herdy shop! Visited Keswick store and spent a small fortune. Love the quality of the Herdy merchandise and the lady in the shop was delightful! Excellent ☺ 🐑

November 13, 2019
Unprompted review
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Reply from Herdy

Hello JF! Thanks so much for the 5-star review and lovely words, we really appreciate it. So happy ewe had a lovely time!

Rated 5 out of 5 stars

Absolutely wonderful products

Absolutely wonderful products! The ordering service is simple and orders always arrive swiftly.
Also received fantastic service over the phone when I was looking for a discontinued product.

June 8, 2019
Unprompted review
Rated 5 out of 5 stars

Herdy Awesomeness

Love the items, good quality and prices reasonable. Bought; key rings, herdy plus his coat & ruck-sack, bag, fold-up bag, pin badge.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

I love their products

I love their products ! I have mugs, coasters, a purse and a lovely key ring with such a cute metal sheep dangling on the side. I'm having a tea at the moment using the so bright orange Herdy mug, a treat !
I bought many of those items online and I've been amazed at the quick delivery, considering I'm buying from France.
Long live Herdy !

March 10, 2019
Unprompted review

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