Hermes Yachting Reviews 58

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

NEGATIVE EXPERIENCE. We rented a catamaran with unpleasant surprises. Broken equipment (watermaker, toilet flush, air conditioning). Missing equipment (chairs, etc.). Poor housekeeping. They made u... See more

Rated 1 out of 5 stars

I chartered Bavaria Cruiser 46 "Oceanos" in Sept 2021. The bow thruster did not work, the mainsail (torn in half) was repaired in such amateur way, that we could hardy sail on it, 4 out of 9 door loc... See more

Rated 5 out of 5 stars

Good company with good and smiling employees, I recommend. No contingencies, transparent procedures. Digital check-in via your smartphone. You have to do something in time to release the yachts... See more

Company replied

Rated 5 out of 5 stars

As requested, we were able to yearly check in at 10 a.m., the boat - a Hanse 508 - was in great condition! Hermes organized everything. Even the delivery of groceries ordered over the internet arriv... See more

Company replied

Company details

  1. Boat Dealer
  2. Cruise Travel Agency

Written by the company

Hermes Yachting 2025: 18 yachts @ Lavrion Olympic Marina. Established in 2006, we are offering a complete in-house experience. For over 18 years, we have offered high standards, quality, safety & professional customer service! Hermes Yachting... Sailing with Style


Contact info

3.2

Average

TrustScore 3 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Doubtful business practices

I should have been in the crew of Michael Huerth and therefore refer to his rating of Hermes Yachting.
Sad experience for us but his will not prevent us from sailing Greece again.

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience.

Amazing experience.
Fully recommended.

January 9, 2022
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 5 out of 5 stars

A helpful team & best trip!

Hermes Yachting team was really helpful and our trip couldn't be better. Greece is one of our favorite sailing destinations and we highly recommend!

January 6, 2022
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 1 out of 5 stars

Voucher lost, doubtful business practices!

UPDATE 2022-12-21
They are trying to shy away from the court letter and pretending not to be present at the webpage shared address - well, I trust German legislation will find a way to knock a little more intense at their door. Else, if HERMES keeps shying away the court will make a call anyway :) - I love German justice!:)
STAY AWAY from Hermes, they clearly have the potential to screw you!

Update 2022-11-15
After 2 years we are taking Hermes to Court - let’s see what they have to say as they refuse any reaction.
STAY AWAY from a charter with them!

Update 2022-04-01:
Payment reminder without feedback - next step will be via a lawyer.:)

Unfortunately it seems like my reviews magically disappear from trustpilot, therefore I took the freedom to post on GOOGLE / TRIPADVISOR / FACEBOOK as well to not have fellow sailors share our poor experience.

We had a very poor experience, starting with the booking process, taking advantage of our crew-voucher for a trip that was cancelled due to COVID and finally we received a very pressuring contract with no obligations for HERMES but the ask for more down payment (which can be withheld by them for no reason!).

ADD-ON:
Till today, 14th January, there is no response from HERMES (MR. Apostolis Tsarouchas) what will happen with our down payment - I count it lost!

As of today, 10th February, there is no feedback and we will take legal action. More to come.

Overall my intention is to prevent fellow sailors from this industry harmful experience with that company.

HOpe this review remains on Trustpilot and is not made redundant as the previous ones. :-)

Best regards,

Michael Huerth (skipper)

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

This was my second time to rent a…

This was my second time to rent a yacht. Everything was very professional and quick. Excellent service.

December 30, 2021
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 1 out of 5 stars

I chartered Bavaria Cruiser 46…

I chartered Bavaria Cruiser 46 "Oceanos" in Sept 2021. The bow thruster did not work, the mainsail (torn in half) was repaired in such amateur way, that we could hardy sail on it, 4 out of 9 door locks did not work (we had to use silver tape to keep doors closed), stern bathing platform could not be lowered (so we could not have any swimming), radio broke down (so we could not ask for the assistance entering Lavrio in the wind of 7 B). What's more, emergency phone did not answer.
Sorry to say, but if you want to waste your holidays - use Hermes Yachting !

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

First time ever we rented a yacht and…

First time ever we rented a yacht and indeed we had an amazing time. We will definitely come back next year.

August 30, 2021
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 1 out of 5 stars

NEVER RENT A BOAT WITH HERMES YACHTING

I'm really sorry but my opinion is that you have to avoid these people. The boat was really in a bad maintaince status. A lot of things where not working properly. We left the port for our 2 weeks holiday without anchor light, steam light and all the indicator (fuel and water) were not working. The day of the check-in we had to wait from 9 a.m. to 5 p.m to take the boat (don't worry they ask you anyway to come back a day before because the out will be on time at 9.p.m). The boat was dirty and the end they charged us a lot of money on the deposit for damages that we didn't. I was not so clever to check everything properly and did not report promptly all the issue, trusting in their professionality. I did a big mistake!!!

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

Everything was superb

Everything was superb! from day one to day seven. shout out also to the great base staff!

July 17, 2021
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 5 out of 5 stars

The best of the excellency for a relaxing yatching

WE had an excellent experience this year with the boat we charted fro Hermesyatching. Eyrything was perfect from the very beging up to the end of our vacation regarding the boat, the politness of their staff, the organised business, everything was ok We would like to recoment this charting business to everybody that would like to have a great experience in Greece

February 12, 2021
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 5 out of 5 stars

Great Experience - Excellent Services!

Excellent services during arrival & departure. Great Catamaran & Fabulous skipper!!!!
Everyone had an excellent time. Thank you all!

February 1, 2021
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 5 out of 5 stars

5 Stars Services

As requested, we were able to yearly check in at 10 a.m., the boat - a Hanse 508 - was in great condition! Hermes organized everything. Even the delivery of groceries ordered over the internet arrived on time at the pier, even though it's very busy on Saturdays. We're leaving at 3 p.m., what more could you ask for? The support from Hermes Yachting was very punctual and the annoying and time-consuming seals of the authorities were taught very quickly.
Competent reception and final delivery on return

January 12, 2021
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 5 out of 5 stars

One of the best charter companies in…

One of the best charter companies in Greece, Maria and Tim they are always available to inform the best boat charter options with good and new fleet.

January 12, 2021
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 5 out of 5 stars

Amazing holidays!

We sailed for one week in Cyclades and we had the most amazing time! Wonderful yacht & super team! Definitely we'll come back.

September 7, 2020
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 5 out of 5 stars

Easy check in procedure and clean…

Easy check in procedure and clean yachts. What else do you need? And of course great weather :)

September 4, 2020
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

Rated 5 out of 5 stars

Very good service and…

Very good service and communication...recommend

September 4, 2020
Unprompted review
Hermes Yachting logo

Reply from Hermes Yachting

We really appreciate you taking time out to leave a review!
Your input is so important to us, and please feel free to reach out to customerservice@hermesyachting.com for more feedback so we can deliver an even better experience next time.

Thanks again!

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