First off, did not give me the car I had requested and didn’t know until I got to the store. Had to leave asap so just took it, but a heads up would have been nice so we could go elsewhere that had w... See more
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See what reviewers are saying
This staff at this location is always great to deal with no matter who helps!
Expertise and friendly staff. Nice experience to have a rental car just I need.
The ladies at the Ballwin office are amazing!
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
14703 Manchester Rd, 63011, Ballwin, Missouri, United States
- (636) 527-1947
Your Car Rental Deals, News & Offers
3.8
Great
7 reviews
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Bad experience
First off, did not give me the car I had requested and didn’t know until I got to the store. Had to leave asap so just took it, but a heads up would have been nice so we could go elsewhere that had what we requested. Second, when I returned it, they sent be a bill with an extra $75 for outside washing. I’ve never had this added and I’ve rented a lot of times. The car was not dirty - some bugs on front but that is normal. I had to call customer service and they took the $75 right off so without questioning.
September 29, 2026
Clean and quick
The car was clean, yay!
I didn't wait long to get the car, and I was on my way.
September 19, 2026
This staff at this location is always…
This staff at this location is always great to deal with no matter who helps!
September 4, 2026
Expertise and friendly staff
Expertise and friendly staff. Nice experience to have a rental car just I need.
June 27, 2026
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