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Hertz - Denver - Denver International Airport (DEN) Reviews 

264
TrustScore 4 out of 5

4.0

24890 E 78th Ave, 80249 Denver, Colorado, US


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See what reviewers are saying

Rated 4 out of 5 stars

The car (a NIssan Rogue) was fine but the windshield very dirty inside (film) and bird/bug droppings on outside that did not wash away w washer fluid. PLEASE clean inside and outside of windshields b... See more

Rated 1 out of 5 stars

Car was dirty on the inside...inside windshield was no clean..outside windshield was all full of dead bug guts. We found rotten fruit under the seats, carpet was not vacuumed. The fuel was hust below... See more

Rated 5 out of 5 stars

Picking up the car was incredibly seamless. Choosing any car in the lot felt almost too easy at first, which made me a bit apprehensive since I’d never experienced that before. But I quickly realized... See more

Rated 4 out of 5 stars

Pre-assigned car slot at vehicle pick-up location was super great business model. Vehicle drop-off was hassle free. Only negative was driver side sliding door handle of our minivan was completely co... See more


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 24890 E 78th Ave, 80249, Denver, Colorado, United States

  • (303) 342-3800

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4.0

Great

TrustScore 4 out of 5

264 reviews

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4.0

All reviews

(264)

11,931 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable service and good value

On time pickup at the airport, comfortable bus ride to the vehicle pickup location, friendly staff, quick vehicle pickup, and a reliable vehicle to drive while on vacation.

September 16, 2026
Rated 2 out of 5 stars

It is important to keep the gas receipt because I was charged for gas on a full tank.

The staff was lovely and the car was fine. But I filled the car at the Phillips 66 right down the road from Hertz. But I did not keep the receipt having never had a problem with Hertz before. When I looked at the bill I was charged a little over 12.00 because they claimed that the gas tank was not full. When I looked on line to get reimbursed I realized that I did not have the receipt. I was quite disappointed in Hertz that their method of ascertaining whether the car was full or not is faulty. Hertz should do better than that. It looks like they are making money where they shouldn't.

September 15, 2026
Rated 3 out of 5 stars

Fees. Extra fees after return

The car was very nice. The part I didn’t like is how the estimated bill upfront didn’t include many hidden fees taxes and charges that I was unaware of. The later bill after car return charged me over $100 in fees. I feel hertz does this to people to hide the charges until they have already used the car then gets them. I think this is dishonest of hertz to charge in this manor and timeframe.

September 11, 2026
Rated 3 out of 5 stars

Mediocre

Car had large hole in carpet on driver side. Right passenger mirror would nor adjust into place. Car struggled to ho up hills.

September 9, 2026

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