HGV Direct - BirminghamReviews 

6
TrustScore 4 out of 5

4.1

94 Cato Street, Vauxhall, B7 4TS Birmingham, Birmingham, GB


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Rated 5 out of 5 stars

Great service especially Mrs harnshorne helped us out when we had a cash flow problem would highly recommend this company

Company replied


Company details

  1. Truck Parts Supplier

Written by the company

HGV Direct Ltd was incorporated in October 1984 and we are now in our 40th successful year running. From a family run business, we have grown to become a national supplier and distributor of truck parts and provide reliable solutions to the commercial vehicle industry. We have experience assisting customers with different needs and requirements, so whether you own a small 7.5 tonne vehicle or a HGV, we can get you back on the road with our huge selection of parts. Our ethos is Genuine parts by genuine people. We specialise in truck parts but we also offer them for trailer, agricultural and some light goods vehicles. Along side this our range also includes consumables, fleet management packages, diagnostics,garage equipment, tooling and much much more. There are many ways of ordering to make it easy, fast and efficient for everyone. One way would be via our website "www.hgvdirect.co.uk", this is a next working day service, if goods are in stock, which can be distributed via our couriers worldwide and you can benefit from free delivery on all orders over £50. You can collect parts directly from one of our 19 branches across the UK or you can phone directly or even email in your requests. Our dedicated staff is present to ensure you find all the right parts, tools and consumables swiftly and in a timely manner. So whatever you need, look no further than HGV Direct Ltd.


Contact info

  • 94 Cato Street, Vauxhall, B7 4TS, Birmingham, Birmingham, United Kingdom

  • 0121 468 0045

4.1

Great

TrustScore 4 out of 5

6 reviews

5-star
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4.1

All reviews

(6)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exactly the item we needed

Exactly the item we needed: easy ordering and arrived exactly when expected following excellent tracking: good experience

December 5, 2024
HGV Direct - Birmingham logo

Reply from HGV Direct - Birmingham

Thank you so much for your kind words! We’re thrilled to hear that you found exactly what you needed and had a smooth ordering process. It’s great to know our tracking system worked well for you and that your order arrived on time.

Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Excellent

Excellent, Zoe at the Birmingham branch and the team been smashing.

Utility Site Solutions

September 20, 2024
HGV Direct - Birmingham logo

Reply from HGV Direct - Birmingham

Thank you for your fantastic feedback! It’s wonderful to hear that Zoe and the team at the Birmingham branch have been doing such an excellent job. Their hard work and dedication to customer satisfaction are truly commendable. If you have any more experiences to share or need assistance, feel free to let us know. We appreciate your support!

Rated 5 out of 5 stars

Great service especially Mrs harnshorne…

Great service especially Mrs harnshorne helped us out when we had a cash flow problem would highly recommend this company

April 1, 2024
HGV Direct - Birmingham logo

Reply from HGV Direct - Birmingham

We're thrilled to hear that the branch was able to assist you during your cash flow problem. Providing support and assistance when our customers need it most is something we strive for. Thank you for your kind words and for recommending our company.

Rated 5 out of 5 stars

Great prices ,Fast and speedy delivery…

Great prices ,Fast and speedy delivery service.

April 23, 2024
HGV Direct - Birmingham logo

Reply from HGV Direct - Birmingham

We're thrilled to hear that you've had a positive experience with our prices and delivery service. Providing competitive pricing and ensuring fast delivery are key goals for us. Thank you for your kind words, we appreciate your support

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