Hennah Haywood Law Reviews 

114
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company, noting highly efficient and reliable legal services. Customers frequently praise the dedicated staff for their exceptional professionalism, remarkably helpful attitude, and ability to explain complex matters clearly. People also appreciate the prompt communication, easy-to-use online portals, and constant updates that make property purchases smooth and straightforward. Some reviewers were not happy with the overall service, mentioning unexpected delays and prolonged communication gaps during their respective property purchases. Consumers additionally reported frustration regarding slow responses from the assigned legal team, postal searches, and difficulties in getting timely updates on their active cases.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that staff are professional, organized, and efficient... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently... See more

Customer service

Customers report positive experiences with customer service, highlighting professional, supportive, and... See more

Response time

Customers consistently note positive experiences with response_time. Reviewers frequently highlight that... See more

User experience

People report positive experiences with user experience, highlighting a smooth and manageable process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Hennah Haywood law excellent. Especially Barwaqo Osman. She always answered the phone. Every action was done with speed. Super friendly & helped calmed me down through a stressful time moving... See more

Rated 5 out of 5 stars

The whole team of Hennah Haywood Law were exceptionally professional and explained all matters plainly in words that could be easily understood as opposed to legal jargon. We dealt with 3 members of... See more

Rated 5 out of 5 stars

Amy was fabulous throughout the whole process. She kept us well informed of everything. She remained professional and chased everything up in a timely manner to complete our purchase well before the... See more

Rated 5 out of 5 stars

We had to urgently get a mortgage and move house before our eviction date and HH Law did everything they could to help us. It was very stressful and was very close in the end, but Alice B, Jessica and... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Hennah Haywood Law pride themselves on being an approachable practice providing legal services in England and Wales. The firm’s historical roots date back to 1887, and we have evolved throughout the years to form the practice that we are today. We understand every case is different and are committed to providing accessible legal services, whatever your situation may be. We know that everyone will need access to legal advice during their lifetime and are on hand to support and understand your individual needs. Our eight specialisms include: Police Claims, Clinical Negligence, Wills and Probate, Property Transactions, Landlord and Tenant Law, Personal Injury, Historical Abuse and Criminal.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

114 reviews

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4.5

All reviews

(114)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Highly recommended. We used this firm to arrange our remortgage. Especially Tanya and remortgage team 2. They made the whole experience easy to understand, stress free with up to date communication. Very pleased. Thank you!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Overall a very positive experience

Sehar’s team have managed everything very professionally and all queries were answered promptly. They managed to complete on the agreed day even though the other party were delaying things. Overall a very positive experience.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Buying our first home

Buying your first home is always a scary process and as this was mine and my boyfriends first time neither of us had a clue what to do. Sehar made this process simple and explained everything in great detail leaving no confusion. She was always available to answer any questions and was kind and professional. I would highly recommend Sehar and Hennah Hayward Law to anyone starting the process of buying a house. We both cannot thank them enough.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I found Hennah Haywood law excellent

I found Hennah Haywood law excellent. Especially Barwaqo Osman. She always answered the phone. Every action was done with speed. Super friendly & helped calmed me down through a stressful time moving house. I would definitely recommend.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with our…

We had an excellent experience with our solicitors Hennah Haywood Law during our recent remortgage. From start to finish, they were highly professional, efficient, and a pleasure to deal with. Communication was outstanding — they were always on hand to answer any questions we had, no matter how small, and kept us fully updated at every stage of the process.

The online portal was particularly helpful, making it very easy to track the progress of our case and understand what was happening at each step. Everything felt clear, organised, and straightforward, which really helped reduce any stress.

On top of that, Libby and Rhys were consistently friendly, polite, and approachable throughout. We wouldn’t hesitate to use their services again and would highly recommend them to anyone going through a remortgage.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Ryan throughout my property purchase. From start to finish, he was professional, responsive, and very reassuring during what can be quite a stressful process.

He kept me informed at every stage, explained everything clearly, and made sure the transaction completed smoothly and on time. I really appreciated his efficiency and attention to detail, as well as his friendly and approachable manner.

I would highly recommend Ryan to anyone going through a property purchase – excellent service all around!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support with my case

Amazing support with my case! super clear with communication, Ryan Bater was very understanding and helpful with my transaction. A few other members of team specifically christina and sophie were also super friendly and informative with their work!

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

Modern Method of Auction

Barwaqo was very reassuring and helpful during the initial sign-up process, which gave me confidence from the outset.

Kate and Najmin were helpful throughout the process. However, I feel it would have been beneficial to receive more guidance on some of the issues I raised. In particular, I found myself having to carry out my own research and request indemnity insurance, rather than this being explained to me or offered as an option.

There were also periods where communication was limited, although when I reached out, Barwaqo responded clearly and helpfully.

Overall, I am grateful that everything was completed on time, especially given the pressures of the auction deadline.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support and service

Excellent support and service. This is the 3rd time I have used the team at HH Law. They are responsive, have a good online client portal for easy visibility of progress and a team whom are very responsive.

Big thanks to Barwaqo, Naj and Kate who specifically supported my case.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with our…

We had a great experience with our solicitors throughout the whole process. They were very effective, professional, and kept everything moving smoothly from start to finish. Communication was clear and prompt, and they were always helpful whenever we had questions or needed updates.

We really appreciated how efficiently everything was handled, especially during exchange and completion. Their support made the process far less stressful, and we would highly recommend them to anyone looking for reliable and professional solicitors.
Scarlett

April 24, 2026
Unprompted review
Rated 4 out of 5 stars

I recently used Hannah Heywood Law for…

I recently used Hannah Heywood Law for my remortgage and was very impressed with the service. The whole process was handled efficiently and with great attention to detail. Communication was clear throughout, and I always felt informed and reassured at each stage. The team were professional, responsive, and made what can often be a stressful process feel straightforward. I would highly recommend their services.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Service

The whole team of Hennah Haywood Law were exceptionally professional and explained all matters plainly in words that could be easily understood as opposed to legal jargon.
We dealt with 3 members of their team. Najmin, Barwaqo and Kate all of which had their own specific roles that were carried out promptly and efficiently. Towards the end of our mortgage transaction Kate was our main contact and we were exceptionally pleased with her service. Highly recommended.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient conveyancers

I had a smooth conveyancing process. Efficient professionals - thank you Rhys, Farah and Libby. I highly recommend this firm. Thank you!

April 23, 2026
Unprompted review

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