Hi-Tech Heating Reviews 42

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

These people never let me down. Having made a brilliant job at a great price installing the plumbing and heating when we built the house, they have offered a 5* service at a great price on maintenan... See more

Rated 5 out of 5 stars

We had a (to me) pretty complicated set of plumbing problems that needed resolving. Hi-Tech's Alton base is within walking distance so I called in to request someone to visit us and advise. That happe... See more

Rated 5 out of 5 stars

We've used Hi-Tech Heating for years and years and found them dependable, very knowledgeable, honest and cannot fault their work. We have an old oil fired Aga and Robert knows it inside out and al... See more

Rated 3 out of 5 stars

I used Hi-Tech for a few jobs. The staff were easy to talk to and very knowledgeable and responsive. On site the engineers are friendly and communicative and did a tidy job. I previously recomme... See more

Company details

  1. Plumber

Information provided by various external sources

Hi-Tech Heating is based in the Aldershot & Alton area. We cover the surrounding areas to these locations also. We offer service and maintenance work to boilers and heating systems. We also provide competitive quotes if a replacement boiler is what you are after! We offer a professional, quality, friendly and reliable service in every job we undertake and have done since the company opened in 1983!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

42 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5* service for the last 20years!

These people never let me down. Having made a brilliant job at a great price installing the plumbing and heating when we built the house, they have offered a 5* service at a great price on maintenance and repair over the last 20 years!!!

February 25, 2026
Unprompted review
Rated 2 out of 5 stars

Engineer polite and friendly

Engineer polite and friendly, as for the people who books the engineers... terrible. Can't get the part, you'll need a new boiler.... what? And that'll be £127. For what? Doing nothing.. Fail to see the Hi Tech with this company... Never use again. You could just sense the not bothered response.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid. Terrible service

Terrible communication led to a new boiler being installed in a way that was not agreed. Nothing in writing or discussed verbally to confirm how they were going to carry out the work in the way they did, but when we complained we received dismissive, rude communication that threatened legal action. Eventually got them to re-locate exposed pipe work and filter to an airing cupboard (as we had originally expected it to be) after over two months of denial and legal threats.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

We've used Hi-Tech Heating for years…

We've used Hi-Tech Heating for years and years and found them dependable, very knowledgeable, honest and cannot fault their work. We have an old oil fired Aga and Robert knows it inside out and always works his magic, leaving us with a clean and efficient cooker which is as dependable as he is.

The only point worth watching is that booking well in advance is adviseable, especially if your service is due in the winter!

Thank you for always being able to help in times of need. In these times, it's rare to find such a good company to deal with.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service today

Fantastic service today , called at about 9.15 am and engineer ,Rob turned up about 10.00 am. Found water in oil tank , drained it out , cleared pipe and started boiler . As a precaution I asked home to change the pump , made in 1997 . He had part with him .All finished by 11.00 am.
Extremely tidy and pleasant . Could not recommend more.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

I have used Hi Tech Heating for many…

I have used Hi Tech Heating for many years to service my boiler and my oil fired AGA, and I have always Lund them to be helpful, and reliable, and not stupidly expensive. I have had the same engineer come out each time so he is well acquainted with my systems and has extensive knowledge of Agas, of which mine is a dying breed. They have always responded swiftly whenever I have experienced problems. In short, a well run and reliable company.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

A package of plumbing problems resolved.

We had a (to me) pretty complicated set of plumbing problems that needed resolving. Hi-Tech's Alton base is within walking distance so I called in to request someone to visit us and advise. That happened quickly as did a subsequent estimate/job schedule. Good price accompanied by a good feel resulted in the work being booked in for the following week. A two days window was needed and during that time all on the schedule was dealt with despite little unexpected quirks arising. Totally satisfied.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Had a new boiler installed

Had a new boiler installed. Came round to visit the house to assess what was needed, submitted a quote and then delivered on time and at the quoted price. Friendly, polite and professional. No hesitation in recommending Hi-Tech

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Hitech

Paul, Jamie serviced two boilers at reasonable cost, being efficient, timely & polite.
A pleasure to deal with this company from the proficient professional ladies who organise the work to Jamie who serviced said boilers.
John Vart

March 22, 2024
Unprompted review
Hi-Tech Heating logo

Reply from Hi-Tech Heating

Thank you for taking the time to leave your kind review

Sue - Service Manager

Rated 5 out of 5 stars

Friendly and professional

I was reminded of the service date ahead of time and the engineer who conducted the service was very professional and friendly. He made me feel at ease having a stranger in my home. Then the certificate and invoice was shared in a timely manner, both politely and professionally.

March 20, 2024
Unprompted review

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