WERNS Reviews 

Terrible, the first order that was very expensive arrived broken they offered a 20% discount
The second order 185€ was meant to arrive over two weeks ago and absolutely nothing. I have claimed my merchandise nearly every day since then. No reply no refund.
DO NOT BUY FROM THEM!!!
Terrible service and very expensive

Loved the look of the items. Bought Morty the croc. Top quality. Easy to order. Regular delivery up dates. Thank you.

Ordered two items from this company, great quality, expertly packed and quick delivery. Had an issue with a discount code that was promptly resolved and my card credited with the additional discount. Super customer service, would highly recommend!

I had ordered multiple lamps. One item was missing. I had to reach out to customer service and got a track and trace. Yesterday it also arrived so no problems on this side :-)

These guys are an absolute pleasure to deal with , really love the various home and decorative design items , some real WOW products on the website.
Quick delivery and all as expected , Thank you.

Really nice and unique products and great customer service; will order again!

Great products and customer service. Have bought several products and love them.

Not only are the products great, but I’ve been overall impressed with the customer service when I’ve encountered issues (thank you David).

Will continue to buy from in the future and highly recommend.

Quick answers, great helt, polite and helpful people😊 I just recommend to have a look at their great and beautiful stuff. High quality and people to trust🍀

David was very proactive on resolving my issue.

Lovely candlestick but wasn’t adequately packaged and snapped off at a vulnerable point. Company did not shirk their responsibility and offered a reasonable refund.

Very nice products, carefully packed and fast delivery. I appreciated the good communication with customer service

Excellent customer service. You feel like a valued customer.

I ordered a glass table with a monkey underneath. Unfortunately the parcel arrived broken. David from the customer service was very kind and reactive. I sent it back thanks to a prepaid label and get a refund very quickly. I will but again some item from this company if something else appeals to me.

Do not buy anything from this company. I sent back returns to the value of E1650 in early August (many of the items arrived broken) & have not received my refund. No one will respond to my emails and there’s no way of phoning them. I am now forced to report them as fraudulent to my credit card to try and receive my money back. I believe the positive reviews posted here are untrue as there is nobody responding in Customer Service

Ordered sicilian female vase. Had wanted this for some time. But it has not arrived yet and after an initial acknowledgment from David in customer service I am hearing nothing. Lodged a complaint with PayPal for refund. Disappointing response.

I had ordered a candle holder, but unfortunately it was broken on arrival. David was extremely helpful adn issued a refund very quickly for the full amount. I was very impressed with the customer service. I really loved the candlesticks and would definitely purchase in store if i were more local.

Excellent service, I had to get in touch following my purchase and they were responsive and really helpful, recommend!

I bought several items, including a candle holder. The delivery was fast, but the packaging was terrible and the foam quality was poor. My candle holder arrived broken. I requested a return and wrote an email about it, but the customer service response was very slow. It has been two weeks, and my issue still hasn't been resolved. I do not recommend this. The price is high, but the quality is very poor

My parrot lights are absolutely stunning and just the whimsical touch my diningroom needed.

Fun products great customer service.