Following a phone call to the shop and a conversation with a very helpful gentleman I decided to go ahead with my order. My order was dealt with speedily and I was kept informed at each stage of the... See more
Company replied
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See what reviewers are saying
I just received my Australian cushion. The quality is so good! It has embroidery and the Australian flag is sewn together in pieces, very high-quality for the price. The delivery process. to Canada. W... See more
Company replied
Firstly we love our product and the speed in which it arrived. We did however notice a little damage/wear at the base which wasn’t much of an issue. Contacted customer service for some advice and guid... See more
We are absolutely delighted with our Natural Rattan Armchairs... they are even more lovely than we were expecting. The only reason this is 4, rather than 5 star, is that the website suggested we could... See more
Company details
Written by the company
The online interiors store for homes of distinction. Featuring hand picked items for the finest of homes.
Contact info
The Green, RH5 5TR, Ockley, United Kingdom
- 01306710411
- info@hicksandhicks.com
- www.hicksandhicks.com
4.2
Great
411 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
First off we were sent the wrong barbecue but it was swiftly replaced with the correct one (next day) and the first delivery was whisked away with the minimum of fuss. Very good service and immediate kindly response to emails.
July 3, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Excellent service
Excellent service, quick delivery within 48 hours. Very pleased with product, would definitely recommend and will shop again. Thank you.
July 2, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Great service
Great service, and very fast delivery.
I would highly recommend Hicks & Hicks.
July 1, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Exceptional service x would definitely…
Exceptional service x would definitely shop with them again! Ordered on the Monday came on Tuesday morning! Lovely couple xx
June 24, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Beautiful flowers definitely recommend…
Beautiful flowers definitely recommend buying from this company
June 23, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Item arrived on time and is as…
Item arrived on time and is as described! Thanks a mil!!!
June 19, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Excellent service no problems
Excellent service no problems. I will order again.
This is not a review that was posted by me. !!!
June 17, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
great service
June 11, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Fantastic service!
Fantastic service... quick delivery, well packaged item and I absolutely love my new ornaments! Highly recommend!
June 10, 2020
Unprompted review
Reply from Hicks and Hicks
Really glad that you are happy with your purchases and many thanks for leaving us a great review
Tony
Very happy and we highly recommend…
Very happy and we highly recommend Hicks and Hicks!
June 8, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Beautiful ginger jar..
Beautiful ginger jar... unfortunately delivery driver.. left parcel door step..when instructions to leave in shed, no information put through letter box..to tell me parcel delivered... should look into other delivery services
June 4, 2020
Unprompted review
Reply from Hicks and Hicks
Bit harsh knocking two stars off. DPD have instructions not to go into buildings at the moment so they don't spread virus . glad you were happy with your purchase though. That's the main thing
Five stars
Super vase that was well packaged with fast delivery. Very pleased.
June 2, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Most impressive personal level of service
Most impressive personal level of customer service and goods arrived on the promised day. Couldn't be better!
May 31, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great review and glad to be of service
Tony
Efficient service and quality products
Very prompt efficient service despite Covid-19 restrictions. I absolutely love the 2 items ordered a squat ginger jar and grey glazed urn. Excellent quality and value.
May 29, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
So thrilled with my order
So thrilled with my order - good quality and much better than i anticipated.
May 28, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a 5 star review and so glad that you are happy with your purchases
Amanda
Super service and we love our monkey!!!
Super service and we love our monkey!!!
Highly recommend this company😀
May 25, 2020
Unprompted review
Reply from Hicks and Hicks
Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks
Great first impression and just hope it…
Great first impression and just hope it stands the test of time
May 18, 2020
Unprompted review
Reply from Hicks and Hicks
Many thanks from ordering from us and for taking the time to leave a 5 star review, both much appreciated
Hicks and Hicks
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