Following a phone call to the shop and a conversation with a very helpful gentleman I decided to go ahead with my order. My order was dealt with speedily and I was kept informed at each stage of the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Following a phone call to the shop and a conversation with a very helpful gentleman I decided to go ahead with my order. My order was dealt with speedily and I was kept informed at each stage of the... See more
Company replied
I just received my Australian cushion. The quality is so good! It has embroidery and the Australian flag is sewn together in pieces, very high-quality for the price. The delivery process. to Canada. W... See more
Company replied
Firstly we love our product and the speed in which it arrived. We did however notice a little damage/wear at the base which wasn’t much of an issue. Contacted customer service for some advice and guid... See more
We are absolutely delighted with our Natural Rattan Armchairs... they are even more lovely than we were expecting. The only reason this is 4, rather than 5 star, is that the website suggested we could... See more
The online interiors store for homes of distinction. Featuring hand picked items for the finest of homes.
The Green, RH5 5TR, Ockley, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent from ordering to delivery, well wrapped, very happy with the leather chairs!

Reply from Hicks and Hicks
Great service and support. Lovely products as advertised. Delivery on time and professional. Would highly recommend Hicks & Hicks.

Reply from Hicks and Hicks
The company was extremely helpful and understanding at all times, and I was delighted with my purchases.

Reply from Hicks and Hicks
I really love my silver pineapple ornament!.. I have it on my kitchen table and it looks great. Excellent service from Hicks & Hicks..very fast delivery too.

Reply from Hicks and Hicks
Great service, good communication and lovely product, would highly recommend!

Reply from Hicks and Hicks
Excellent service fast delivery and beautifully packaged,and a wonderfull product,my husband is thrilled with the spitfire.

Reply from Hicks and Hicks
Gorgeous cushions, exactly what I expected. Service fabulous from order to delivery.

Reply from Hicks and Hicks
Ordered my bumble bee door knocker and got excellent service I phoned one day got it the next

Reply from Hicks and Hicks
Very pleased with item purchased. Was a blip with delivery, but after a phone call with a very helpful gentleman, problem sorted.

Reply from Hicks and Hicks
Delivery was free of charge, and got a 10% discount on the rug. The delivery was made within the two weeks advertised, and the rug looks great.

Reply from Hicks and Hicks

Reply from Hicks and Hicks
Beautiful bar stools! Only reason for 4 stars rather than 5 is that there was a slight delay on order, however these are difficult times and Amanda and Tony dealt with it really efficiently. They could not have been more helpful. I am hoping to buy more with them in the future.
PB

Reply from Hicks and Hicks
Mr. Tony and Amanda are very kind and helpful, very careful packaging, received faster than expected! Thank you very much, good luck from Greece !!!

Reply from Hicks and Hicks
Great service. Prompt dispatch and delivery. Best price in UK!

Reply from Hicks and Hicks
Very smooth transaction and very speedy dispatch. Many thanks!

Reply from Hicks and Hicks
Prompt delivery and product as described.

Reply from Hicks and Hicks
The order was dealt with efficiently and arrived within the allotted time set out.The items were packed well and arrived safely and I am very pleased with them.Also the ordering process was easy to follow with clear instructions on the website.

Reply from Hicks and Hicks
Over the moon with my vase! Speedy delivery and well packaged goods. Thank you - I will be back! x
Excellent service.
Nick was very obliging and helpful when processing my order and a pleasure to deal with.....

Reply from Hicks and Hicks
Very helpful service and love everything will order again in future thankyou .
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.