Following a phone call to the shop and a conversation with a very helpful gentleman I decided to go ahead with my order. My order was dealt with speedily and I was kept informed at each stage of the... See more
Company replied
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Following a phone call to the shop and a conversation with a very helpful gentleman I decided to go ahead with my order. My order was dealt with speedily and I was kept informed at each stage of the... See more
Company replied
I just received my Australian cushion. The quality is so good! It has embroidery and the Australian flag is sewn together in pieces, very high-quality for the price. The delivery process. to Canada. W... See more
Company replied
Firstly we love our product and the speed in which it arrived. We did however notice a little damage/wear at the base which wasn’t much of an issue. Contacted customer service for some advice and guid... See more
We are absolutely delighted with our Natural Rattan Armchairs... they are even more lovely than we were expecting. The only reason this is 4, rather than 5 star, is that the website suggested we could... See more
The online interiors store for homes of distinction. Featuring hand picked items for the finest of homes.
The Green, RH5 5TR, Ockley, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy & Quick Delivery & LOVED my purchase- that’s how internet shopping should be!

Reply from Hicks and Hicks
The Easter Island figure met my expectations,and the ordering and delivery went smoothly,with the product packaged well to ensure no damage in transit.No complaints.

Reply from Hicks and Hicks
I ordered a cushion as a gift. It arrived the next day (with free delivery) and was perfect, just as described. Really lovely quality, great value and quick delivery, would definitely order from here again. Thank you
Hicks and Hicks excel in all ways; superb quality products and excellent customer service. I have now bought two pendant lampshades from them and they are EXACTLY what I was expecting. I am thrilled with them both!
I’m trying really hard to be patient given Covid, but I placed an order for a £600 coffee table on 11 Jan. Despite sending a number of friendly emails to enquire as to a likely delivery date, I have only had one reply 3 weeks ago stating that they were chasing the supplier and would let me know ASAP. I would just like to be given some info as to what to expect. Their products are amazing and ordinarily I’d be ordering quite a few more things but this silence is a little concerning.
Beautiful ginger jar. Delivered on time and looks stunning in my bathroom. Highly recommend this interior design company. Xxx
I bought an industrial style chest of drawers before x mas, which looks exactly like the photo on the website!
A wonderful piece of modern furniture with a twist!
Great storage and great design, so happy with it !!!
Hicks &Hicks offers furniture of great value and design, furniture that puts a smile on your face!
Such great taste!!!
Thank you for everything you promised and more!!!
Ordered a decorative clock from Hicks & Hicks, free postage, fast delivery and my item was well packed. It was good value. Would definitely shop here again.

Reply from Hicks and Hicks
Very efficient and speedy delivery. The items are stylish but I haven’t used them as they are a present.

Reply from Hicks and Hicks
I bought this for a present so haven't given it yet. However it looks lovely .

Reply from Hicks and Hicks

Reply from Hicks and Hicks
Absolutely fantastic service, will definitely buy from again

Reply from Hicks and Hicks
Excellent product , even better than the picture . 1 slight problem which was dealt with immediately. Would definitely buy from Hicks and Hicks again

Reply from Hicks and Hicks
Beautiful blue vase, stands proud and strong.Delivery was surprisingly quick. Most importantly, it was well packaged.

Reply from Hicks and Hicks
The DC3 is fantastic, delivery was fast and communication excellent. Five stars well deserved.

Reply from Hicks and Hicks
Purchased 6 dining chairs. Excellent product fairly priced and expertly delivered. Very pleased with all aspects of our dealings with Hicks & Hicks.

Reply from Hicks and Hicks
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