Hicks and Hicks Reviews 411

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Following a phone call to the shop and a conversation with a very helpful gentleman I decided to go ahead with my order. My order was dealt with speedily and I was kept informed at each stage of the... See more

Company replied

Rated 5 out of 5 stars

I just received my Australian cushion. The quality is so good! It has embroidery and the Australian flag is sewn together in pieces, very high-quality for the price. The delivery process. to Canada. W... See more

Company replied

Rated 4 out of 5 stars

Firstly we love our product and the speed in which it arrived. We did however notice a little damage/wear at the base which wasn’t much of an issue. Contacted customer service for some advice and guid... See more

Rated 4 out of 5 stars

We are absolutely delighted with our Natural Rattan Armchairs... they are even more lovely than we were expecting. The only reason this is 4, rather than 5 star, is that the website suggested we could... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

The online interiors store for homes of distinction. Featuring hand picked items for the finest of homes.


Contact info

4.2

Great

TrustScore 4 out of 5

411 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy & Quick Delivery & LOVED my…

Easy & Quick Delivery & LOVED my purchase- that’s how internet shopping should be!

February 24, 2021
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Reply from Hicks and Hicks

Thanks for leaving us a 5 star review much appreciated
Hicks and Hicks

Rated 5 out of 5 stars

Happy Easter

The Easter Island figure met my expectations,and the ordering and delivery went smoothly,with the product packaged well to ensure no damage in transit.No complaints.

February 24, 2021
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Reply from Hicks and Hicks

Thanks for leaving us a 5 star review much appreciated
Hicks and Hicks

Rated 5 out of 5 stars

I ordered a cushion as a gift

I ordered a cushion as a gift. It arrived the next day (with free delivery) and was perfect, just as described. Really lovely quality, great value and quick delivery, would definitely order from here again. Thank you

February 23, 2021
Rated 5 out of 5 stars

Hicks and Hicks excel in all ways

Hicks and Hicks excel in all ways; superb quality products and excellent customer service. I have now bought two pendant lampshades from them and they are EXACTLY what I was expecting. I am thrilled with them both!

February 15, 2021
Rated 2 out of 5 stars

Update: it’s May and I’m still trying really hard to be patient…

I’m trying really hard to be patient given Covid, but I placed an order for a £600 coffee table on 11 Jan. Despite sending a number of friendly emails to enquire as to a likely delivery date, I have only had one reply 3 weeks ago stating that they were chasing the supplier and would let me know ASAP. I would just like to be given some info as to what to expect. Their products are amazing and ordinarily I’d be ordering quite a few more things but this silence is a little concerning.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

I bought an industrial style chest of…

I bought an industrial style chest of drawers before x mas, which looks exactly like the photo on the website!
A wonderful piece of modern furniture with a twist!
Great storage and great design, so happy with it !!!
Hicks &Hicks offers furniture of great value and design, furniture that puts a smile on your face!
Such great taste!!!
Thank you for everything you promised and more!!!

January 5, 2021
Rated 5 out of 5 stars

Clock

Ordered a decorative clock from Hicks & Hicks, free postage, fast delivery and my item was well packed. It was good value. Would definitely shop here again.

December 14, 2020
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Reply from Hicks and Hicks

Thanks Heather for leaving us a great 5 star review which is much appreciated
Hicks and Hicks

Rated 5 out of 5 stars

A perfect gift.

December 14, 2020
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Reply from Hicks and Hicks

Thanks for leaving us a 5 star review, much appreciated, hope they like it and Merry Christmas

Rated 5 out of 5 stars

Very efficient and speedy delivery

Very efficient and speedy delivery. The items are stylish but I haven’t used them as they are a present.

December 14, 2020
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Reply from Hicks and Hicks

Thanks Jane for leaving us a great 5 star review which is much appreciated
Hicks and Hicks

Rated 5 out of 5 stars

I bought this for a present so haven't…

I bought this for a present so haven't given it yet. However it looks lovely .

December 13, 2020
Unprompted review
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Reply from Hicks and Hicks

Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks

Rated 5 out of 5 stars

Excellent product

Excellent product , even better than the picture . 1 slight problem which was dealt with immediately. Would definitely buy from Hicks and Hicks again

December 3, 2020
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Reply from Hicks and Hicks

Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks

Rated 5 out of 5 stars

Beautiful blue vase

Beautiful blue vase, stands proud and strong.Delivery was surprisingly quick. Most importantly, it was well packaged.

November 26, 2020
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Reply from Hicks and Hicks

Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks

Rated 5 out of 5 stars

The DC3 is fantastic

The DC3 is fantastic, delivery was fast and communication excellent. Five stars well deserved.

November 24, 2020
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Reply from Hicks and Hicks

Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks

Rated 5 out of 5 stars

Quality dining chairs

Purchased 6 dining chairs. Excellent product fairly priced and expertly delivered. Very pleased with all aspects of our dealings with Hicks & Hicks.

November 20, 2020
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Reply from Hicks and Hicks

Thanks for leaving us a great 5 star review which is much appreciated
Hicks and Hicks

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