Hidden Hearing - Bolton Reviews 85

TrustScore 5 out of 5

4.8

77/79 Knowsley Street, BOLTON, BL1 2BJ Lancashire, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Pleasant staff on reception, dealt with my purchases well . Examiner was thorough and described things fully, answering my questions fully. Very satisfied.

Rated 5 out of 5 stars

I made an appointment because I felt that my hearing had diminished. Diane was very professional, caring and empathetic and fully understood what a huge step it was for me to accept my hearing loss. S... See more

Rated 5 out of 5 stars

I’ve worn hearing aids for 30 years and am delighted with the service I receive from Hidden Hearing, Bolton. Today I had an ear wax removal appointment there with the Ear Care practitioner, Megan We... See more

Rated 5 out of 5 stars

Exceptional service. Received a very warm & friendly welcome. The hearing test and what was going to happen was explained clearly and concisely by Daniel who was doing the test. The tests done wer... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Contact info

  • 77/79 Knowsley Street, BOLTON, BL1 2BJ, Lancashire, Lancashire, United Kingdom

  • 01204 540570

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

3,952 reviews in the last 12 months

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Rated 5 out of 5 stars

An enjoyable experience

One I was made welcome and offered a cup of tea. But I was able to ask about things that were bothering me and all my questions were answered which was a big help. I was treated respectfully and in a lovely relaxed way.

May 20, 2026
Rated 5 out of 5 stars

Just had a fabulous experience at…

Just had a fabulous experience at Bolton Hidden hearing. Meg removed a load of wax from each ear. She was very reassuring and put me at ease as it is the first time I’ve done this. Diane and Kelly were equally nice. I would definitely recommend!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

The staff are warm and friendly

The staff are warm and friendly, very knowledgeable, nothing is to much trouble. A full ear examination is the norm with recommendations no hard sell. Is it cheap? No , is it worth it ? I think so. The old adage springs to mind " you get what you pay for " . Can't fault the staff .

March 20, 2026
Rated 5 out of 5 stars

Very Professional and caring

I made an appointment because I felt that my hearing had diminished. Diane was very professional, caring and empathetic and fully understood what a huge step it was for me to accept my hearing loss. She did a thorough hearing test and explained each step carefully so I knew what to expect. 5 star service all the way! Well done Diane & staff at Knowsley St Bolton - Thank you !

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent ear wax removal appointment with the Ear Care practitioner, Megan at Bolton Hidden Hearing: the quickest and easiest removal I have ever experienced!!

I’ve worn hearing aids for 30 years and am delighted with the service I receive from Hidden Hearing, Bolton.
Today I had an ear wax removal appointment there with the Ear Care practitioner, Megan Welbourne: the quickest and easiest removal I have ever experienced. Very impressed!!! Thank you.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Seen at appointment time then dealt…

Seen at appointment time then dealt with completely and efficiently.
Computer payment system left things to be desired. Three separate payments for one appointment.
This is a fault created by head office not the local site.

February 18, 2026
Rated 5 out of 5 stars

Great service

My Mother is 90 years old and was very sceptical about getting a new hearing aid
The experience was great - explained everything throughly and the aftercare is brilliant !

December 18, 2025

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