Hidden Hearing - Bromley Reviews 123

TrustScore 4.5 out of 5

4.7

46 East Street, BR1 1QW BROMLEY, Greater London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was welcomed graciously by Guy thr hearing specialist He asked about my hearing and any difficulties I might have He tested my hearing and updated my hearing aids explaining my level of hearin... See more

Rated 5 out of 5 stars

Tom kavanagh is exceptional at his job as a hearing aid dispenser for Hidden Hearing. He has been visiting my Dad now for two years. Toms patience and expertise is outstanding… My father is 88 and co... See more

Rated 5 out of 5 stars

First visit since they relocated to these premisis recently. Very nicely fitted out and Alex was very friendly and efficient and managed to micro suction both my ears and clear the wax build up... See more

Rated 5 out of 5 stars

Excellent home service with Tom Kavanagh. Thorough, friendly and very knowledgeable. Hearing test was in-depth and revealed a surprising but very good result. Great product range and overall a very po... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Contact info

  • 46 East Street, BR1 1QW, BROMLEY, Greater London, United Kingdom

  • 020 8466 8920

4.7

Excellent

TrustScore 4.5 out of 5

123 reviews

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Rated 5 out of 5 stars

I was welcomed graciously by Guy thr…

I was welcomed graciously by Guy thr hearing specialist He asked about my hearing and any difficulties I might have
He tested my hearing and updated my hearing aids explaining my level of hearing loss.
He told me of better quality aids which might help and the process of how to acquire these and their cost,
I was very satisfied with the meeting . I spoke with Helen the secretary Helen and thanked her too

June 9, 2026
Rated 5 out of 5 stars

my experiance with hearwell

i saw the audiologist bang on time he explained everything very well and i found the hearing aids very good and discreet ,i could hardly tell i was wearing them and the quality of sound was exceptional ,the only problem is the price they are out of my league at the price

April 10, 2026
Rated 2 out of 5 stars

Waiting fir speakers and bubble…protectors

Waiting fir soeakers and bubble protectors

February 24, 2026
Hidden Hearing - Bromley logo

Reply from Hidden Hearing - Bromley

Good morning,

Thank you for your feedback a member of our customer services team will investigate and reach out to you today.

Kind regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Alex Rodrigues was very professional

Alex Rodrigues was very professional, thoughtful, gave great advice and informative instruction’s regarding images, removal and ways of moving forward in a positive manner for the care of my ‘now’ clear ear canals. 👍

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

First class experience

First visit since they relocated to these premisis recently.

Very nicely fitted out and Alex was very friendly and efficient and managed to micro suction both my ears and clear the wax build up in less than ten minutes.

I received a 50% discount via email which made it even better.

January 24, 2026
Rated 5 out of 5 stars

Jeanette's extra care and attention

Hidden Hearing could not have sent us a better audiologist as we had the best.
Jeanette came to us replacing Laura who visited me before when Hidden Hearing took over from Hearbase, who I was with for at least twenty years.Having visited my ear surgeon last year to find out whether or nor I could have a solution to my continuous hearing loss in my right ear but Mr Lavy came to the conclusion that my right ear hardly functioned and my left ear was for the time being acceptable. He advised me to just be reliant on AI technology and further research on cochlear!.
I told Jeanette about this and she told me she was the right person to give a clear understanding as she used to work at Guys in the audiology department specialicing on cochlear implant. My husband and I were impressed with her clear explanation with a chart and what procedures to expect incase I was offered one. She did the test and assured us my hearing was still too good to be a candidate. Shame.
My family were very anti the operation as it was too close to the brains but Jeanette convinced us it was perfectly safe and very successful but also a hard route to follow with all the after care.
I would like you to extend our thanks for the time she spent with us and the excellent explanation and understanding very much appreciated by us.. Thank You Jeanette.

January 16, 2026
Rated 5 out of 5 stars

Good advice.

I was given a lot of good advice as to how to proceed. As no hearing aids were recommended below £4000 I decided this was not and option for me. I have requested an NHS hearing aid upgrade as suggested.

November 26, 2025
Rated 5 out of 5 stars

Alex was very professional and…

Alex was very professional and explained the procedure fully . He was careful gentle and exact. I particularly liked the before and after photos/video of my ear canal
Absolutely painless procedure. Ear wax removal. Recommended

November 3, 2025
Unprompted review

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