Hidden Hearing - Clacton Reviews 98

TrustScore 5 out of 5

4.9

72 Station Road, CO15 1SP CLACTON-ON-SEA, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I saw Debbie in the Clacton branch. She was very friendly and made it clear what she was doing every step of the way. The treatment doesn’t take long and I left being able to hear clearly again. Would... See more

Rated 5 out of 5 stars

My nan went to clacton hidden hearing today as she needed to have her ear syringed due to it being very blocked and she kept feeling dizzy. Debbie who is the lady who syringed my nans ear was absolute... See more

Rated 5 out of 5 stars

i wanted to bring forward my annual review as I had a problem with hearing on my right side, and I was fitted in within two days. Colin, who conducted my review, acted in a very friendly and efficient... See more

Rated 5 out of 5 stars

I recently went in to see Gordon and Michelle at the Clacton branch. This was for a routine hearing test. As usual they were excellent. Gordon took me through the test which was thorough, very profess... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Contact info

  • 72 Station Road, CO15 1SP, CLACTON-ON-SEA, Essex, United Kingdom

  • 01255 470410

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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Rated 5 out of 5 stars

I saw Debbie in the Clacton branch

I saw Debbie in the Clacton branch. She was very friendly and made it clear what she was doing every step of the way. The treatment doesn’t take long and I left being able to hear clearly again. Would recommend going here. They also had a special offer on for both ears cleaned for £50 so that was great. 😊

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

The hearing test very through…

The hearing test very through everything explained in detail from beginning to end and helpful explaning all the issues concerning my hearing which made me make the right decision concerning my hearing brilliant very satisfied Gordon was brilliant and very understanding

May 30, 2026
Rated 5 out of 5 stars

Quick response

i wanted to bring forward my annual review as I had a problem with hearing on my right side, and I was fitted in within two days. Colin, who conducted my review, acted in a very friendly and efficient manner and gave me a full hearing test. My aids were adjusted and full hearing restored.

February 12, 2026
Rated 5 out of 5 stars

You were very welcoming

You were very welcoming. The lady on reception was wonderful. . Offering me a tea or coffee.. The gentleman who did the tests was reassuring, polite and kind.. A very nice place to visit. Very helpful.

December 13, 2025
Rated 5 out of 5 stars

No worries at all.

From when we arrived, we were welcomed above and beyond what we expected.
Very caring, very thorough, very efficient service, kept us informed and explained what we didn't understand thoroughly.

September 20, 2025
Rated 5 out of 5 stars

Good experience.

Very pleasant Dispenser, informative, knowledgeable about product. Explained everything I need to know.
Hearing test carried out to my expectations and items supplied as required.

Examination carried out at Maldon, ESSEX.
by Hollie Godwin.

July 29, 2025
Rated 5 out of 5 stars

A good all round experience

It is always a pleasure to visit Hidden Hearing as the receptionist Michelle is very friendly and helpfu and the Audiologist is very competent, interested and takes his time to listen and to explain each stage of the consultation

June 13, 2025
Rated 5 out of 5 stars

Ear Microsuction - Hidden Hearing: Clacton branch

I had previously spent a fair bit of time trying to book in for Ear Microsuction with the other well known “high-street” names. They either didn’t have someone in post or qualified to do it (I previously had grommets and therefore they said they couldn’t do it). I then stumbled across Hidden Hearing which didn’t have either of these issues…

The practitioner Debbie was great - Professional, friendly and informative. Has a love and passion for her job, making the experience for me feel much more personable and relaxing.

It was smooth process from start to finish and I would highly recommend to anyone in the Tendring area who is looking at having micro suction.

April 28, 2025
Unprompted review
Hidden Hearing - Clacton logo

Reply from Hidden Hearing - Clacton

Ahhh, thank you! We know Debbie will be thrilled with her review.

It's great to know that your experience was exactly how it should be and we look forward to seeing you in the future.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Helpfulness

I went to the Clacton on Sea branch, very helpful, I am disabled and found easy to attend as they have a ramp to the door, parking outside also. Everyone was very friendly.

March 17, 2025
Rated 5 out of 5 stars

Exceptional Service 10/10

Amazing experience this morning!
I’ve been for wax removal at Specsavers before & it felt like a conveyor belt.
This was totally different, everything explained fully, ears examined inside & out, wax removal done & then a hearing test.
And, there was a promotional offer on of half price treatment, bonus!
I would honestly say, the service I received today, from the ease of parking, to the welcoming reception area to Debbie who carried out the procedure, what a welcome relief
10/10 for a wonderful experience & I will be recommending to all!

March 3, 2025
Unprompted review
Hidden Hearing - Clacton logo

Reply from Hidden Hearing - Clacton

We are so pleased that you received the benefit of our individualised and personalised expert care. Thank you so much for taking the time to review your experience of our exceptional service in the Clacton clinic.

Naturally, if we can do anything further for you, please do let us know.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

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