Hidden Hearing - EastbourneReviews 

125
TrustScore 5 out of 5

4.9

4 Gildredge Road, BN21 4RL EASTBOURNE, Sussex, GB


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Rated 5 out of 5 stars

We visit Hidden Hearing in Eastbourne regularly and receive nothing but the very best attention from Gay the receptionist and Ben the audiologist. The premises are always spotless and welcoming. It's... See more

Rated 5 out of 5 stars

My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids. We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helpi... See more

Rated 5 out of 5 stars

They were very friendly and put me at ease straight away. It was the first time anyone has explained to me how my tinnitus happens. The hearing test is very thorough and each step was explained befo... See more

Rated 5 out of 5 stars

Ben Always listens to my issues related to my hearing/vertigo and actually told me what the issues may be before my appointment with E N T. On time and good reminders not just age but since retiring... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Contact info

  • 4 Gildredge Road, BN21 4RL, EASTBOURNE, Sussex, United Kingdom

  • 01323 436660

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

All reviews

(125)

3,975 reviews in the last 12 months

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Rated 5 out of 5 stars

We visit Hidden Hearing in Eastbourne…

We visit Hidden Hearing in Eastbourne regularly and receive nothing but the very best attention from Gay the receptionist and Ben the audiologist. The premises are always spotless and welcoming. It's a pleasure to have a laugh with Ben and Gay who are both totally committed to you needs.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful support

Gaye was very welcoming ,she was very helpful and solved my problem with connection to my phone. I would highly recommend hidden hearing for there services

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Hearing loss was explained clearly and professionally

From the telephone call confirming the appointment, I was made to feel comfortable about what was going to happen and that I should have someone with me. On arrival at Hidden Hearing, we were made to feel welcome. The hearing loss was explained clearly and professionally using the test results. Time was taken to explain the differences between the hearing aids and the costings. Recommendations were given. It was very good to have my husband in the room with me; decisions could be made immediately.

April 14, 2026
Rated 5 out of 5 stars

Always friendly professional and…

Always friendly professional and reassuring. My annual hearing test is always an easy appointment. Ben is always ready to answer any queries and is knowledgeable about his work. Gaynor the receptionist is always kind and thoughtful. Thank you both of them.

March 21, 2026
Rated 5 out of 5 stars

Excellent

Excellent, friendly, helpful yet totally professional service at all times.

Reasuring, confidence building advice throughout.

Thank you Ben.........

February 25, 2026
Rated 5 out of 5 stars

Highly recommended

A very professional organisation. Gaye is a delight, so warm, friendly and welcoming. I always feel like part of the family when I visit. Ben was extremely helpful explaining the various options available to me (I never felt under pressure) and the aftercare service is superb.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Sterling service

Sterling service. Lovely premises. Gaye on reception was such a pleasure to deal with. Deserves every compliment. She got me seen the same day by Beth, who was very helpful and professional, taking all the time needed to deal with and explain. 5 stars all round.

December 1, 2025
Unprompted review

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