We visit Hidden Hearing in Eastbourne regularly and receive nothing but the very best attention from Gay the receptionist and Ben the audiologist. The premises are always spotless and welcoming. It's... See more
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My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids. We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helpi... See more
They were very friendly and put me at ease straight away. It was the first time anyone has explained to me how my tinnitus happens. The hearing test is very thorough and each step was explained befo... See more
Ben Always listens to my issues related to my hearing/vertigo and actually told me what the issues may be before my appointment with E N T. On time and good reminders not just age but since retiring... See more
Company details
Written by the company
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Contact info
4 Gildredge Road, BN21 4RL, EASTBOURNE, Sussex, United Kingdom
- 01323 436660
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We visit Hidden Hearing in Eastbourne…
We visit Hidden Hearing in Eastbourne regularly and receive nothing but the very best attention from Gay the receptionist and Ben the audiologist. The premises are always spotless and welcoming. It's a pleasure to have a laugh with Ben and Gay who are both totally committed to you needs.
Very welcoming and pleasant as usual
Very welcoming and pleasant as usual. Staff were helpful, professional and knowledgable.
An excellent yearly checkup.
Gaye in the eastbourne branch is very…
Gaye in the eastbourne branch is very helpful, friendly and cant do enough for you.
Helpful support
Gaye was very welcoming ,she was very helpful and solved my problem with connection to my phone. I would highly recommend hidden hearing for there services
Excellent
As ever, the staff were very friendly but also highly professional. I have complete confidence in them.
Very knowledgeable and helpful
Very knowledgeable and helpful. Genuine people who want to help not just make another sale. Would highly recommend.
Hearing loss was explained clearly and professionally
From the telephone call confirming the appointment, I was made to feel comfortable about what was going to happen and that I should have someone with me. On arrival at Hidden Hearing, we were made to feel welcome. The hearing loss was explained clearly and professionally using the test results. Time was taken to explain the differences between the hearing aids and the costings. Recommendations were given. It was very good to have my husband in the room with me; decisions could be made immediately.
Hearing test
Couldn't do the hearing test as ear wax build up was too large. Amy helped me to get early ear syringe arranged.
Always friendly professional and…
Always friendly professional and reassuring. My annual hearing test is always an easy appointment. Ben is always ready to answer any queries and is knowledgeable about his work. Gaynor the receptionist is always kind and thoughtful. Thank you both of them.
Excellent
Excellent, friendly, helpful yet totally professional service at all times.
Reasuring, confidence building advice throughout.
Thank you Ben.........
The appointment was thorough and the…
The appointment was thorough and the hearing issues were fully explained.
Highly recommended
A very professional organisation. Gaye is a delight, so warm, friendly and welcoming. I always feel like part of the family when I visit. Ben was extremely helpful explaining the various options available to me (I never felt under pressure) and the aftercare service is superb.
The Eastbourne branch Excellent
The Eastbourne branch have been excellent at every stage of the process. The are professional and their attention to detail is great. The hearing aids are excellent and a lot cheaper than Amplifon
Sterling service
Sterling service. Lovely premises. Gaye on reception was such a pleasure to deal with. Deserves every compliment. She got me seen the same day by Beth, who was very helpful and professional, taking all the time needed to deal with and explain. 5 stars all round.
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