Hidden Hearing - Folkestone Reviews 85

TrustScore 5 out of 5

4.8

Sandgate Road 140, CT20 2TE Folkestone, England, GB


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Rated 5 out of 5 stars

Friendly knowledgable experienced staff. Everything explained clearly. Not rushed and no pressure selling. I have had 3 previous tests with Specsavers GP and Hospital and this was far more in depth t... See more

Rated 5 out of 5 stars

I recently went for a hearing test with Nicola Davis at Hidden Hearing after having been for ear wax removal with Ashleigh a few weeks earlier. Whilst I paid the fee for the ear wax removal, which wa... See more

Rated 5 out of 5 stars

Evegate Business Park Very impressed with the friendly, professional audiology service given by Hannah Bergin today. Detailed hearing check up, nice to be given a visual link with the computer scre... See more

Rated 5 out of 5 stars

I have been coming to see Nikki in Folkestone for the past 5 years, when I finally made the decision to go and see someone about my hearing loss. To say that she is great at her job would be an unders... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Contact info

  • Sandgate Road 140, CT20 2TE, Folkestone, England, United Kingdom

  • 08000372080

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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Rated 5 out of 5 stars

Hearing Loss or Not?

Friendly knowledgable experienced staff. Everything explained clearly. Not rushed and no pressure selling. I have had 3 previous tests with Specsavers GP and Hospital and this was far more in depth took approx an hour to complete.
Would definately recommend and there was no cost involved. If any any doubt about your hearing GO..

June 3, 2026
Rated 5 out of 5 stars

Very professional and caring…

Cannot fault the service received on 29th April at hidden hearing in Folkestone. Both receptionist and audiologist made me feel welcome, Nikki was, as usual, thorough in her examination and very professional and caring.

April 29, 2026
Rated 5 out of 5 stars

A first class experience

The experience was first class from the moment we met with the very kind receptionist to Nikki the audiologist. Nikki was kind, caring and patient towards my 89 year old mum. I will be recommending Hidden Hearing to everyone.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent personal service

Great attention to detail tailored to my needs. Nicky is so very helpful and patient no matter how many questions I ask her. Also she has helped me to deal with tasks re my hearing aids which has made me much more confident.

March 11, 2026
Rated 5 out of 5 stars

Professional

I can't remember your colleague's name but she was very friendly, professional and effective. She made the procedure a great pleasure.

March 6, 2026
Rated 5 out of 5 stars

Great service for earwax removal and hearing tests!

I went for my annual earwax removal appointment at Hidden Hearing in Foilkestone recently.

I saw Ashleigh Bullen who is very experienced and professional. Ashleigh is very sensitive and thorough in both the earwax removal and hearing tests.

I can highly recommend her friendly, focussed and attentive service!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Helping me out


bot the receptionist and the ear specialist were able to reach out to me that day. When I could not hear and had to present a lecture that day. However, They managed to fit me in that morning and de- wax my ears for me. Which I was truly grateful for me. I found them terribly kind and helpful

February 17, 2026

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