I have had 2 appointments at hidden hearing in Hatch End with Roopa Samani. She was great and made me feel very comfortable, explaining what was being done and why. I was told more about the shape o... See more
Location
Switch location419 Uxbridge Road, Hatch End, HA5 4JR Middlesex, Greater London, GB
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See what reviewers are saying
I experienced complete hearing loss for two days caused by a huge wax build up. After contacting Hidden Hearing I was given prompt attention by an ear wax removal specialist.What great treatment an... See more
The staff at the Hatch End branch were all very helpful and polite. Mary explained all the tests that were carried out and helped to put me at ease. There was no sales pressure and I didn’t feel r... See more
Yesterday I’ve been to Hidden Hearing Hatch End branch to collect my new personalised hearing aids. The whole experience it’s been great. Both the receptionist Stephanie and the doctor Nicolo Grano ha... See more
Company details
Written by the company
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Contact info
419 Uxbridge Road, Hatch End, HA5 4JR, Middlesex, Greater London, United Kingdom
- 020 8515 8300
4.8
Excellent
130 reviews
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We were very happy with the test,So…
We were very happy with the test,So efficient and helpful, friendly, staff, very clean,would highly recommend people 👍
May 20, 2026
Mums Hearing Aids
Allow time to park outside store. BUT staff were excellent, my 83 year old mum has been struggling with NHS aids, she was given thorough examination and issues were explained simply and clearly, she was mead to feel at ease and prescribed great aids , she was over the moon. Highly recommend, but remember you get what you pay, but payment plans are available 👍👍
April 25, 2026
Excellent service …
Excellent service and comprehensive explanation and information of the procedure.
April 25, 2026
Quick and easy, super experience.
Quick and easy to arrange an ear wax removal appointment. Jessie was superb, really patient and mindful of some acute sensitivity in my right ear, close to a nerve. Follow up already fixed in 6 months. A great experience from start to finish. Thank you Hidden Hearing Hatch End. And Jessie!
April 14, 2026
May use AI-assist with repliesRead more
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The experience in the shop was good but…
The experience in the shop was good but the audiologist said he would email me the price and details of the hearing aid that was suitable for me but unfortunately he has not yet
I need the details for the access to work people
Regards
M Cook
April 10, 2026
Reply from Hidden Hearing - Hatch End
Good morning, Mrs Cook,
Thank you for your 3 - star review. We are delighted to hear that you had a good experience in our branch.
We are sorry to hear that you have not received the information you require, a member of our customer services team will reach out to you to you today.
Kind regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 77519
contact@hiddenhearing.co.uk
Cecelia 5 stars made me feel…
Cecelia 5 stars made me feel comfortable and was very profesional.
March 25, 2026
The test was in market harborough, not on your list sadly. The hearing test felt relaxed but…
The hearing test felt relaxed but extensive, my results were explained and detailed. There was no pressure to buy any hearing products.
After the information was given, I am now going to return with the view to buying one of the aids that were recommended.
Thank you.
February 27, 2026
Got the parking spot just nearby
Got the parking spot just nearby. Did not wait long for the appointment. The tests were done professionally and the doctor made me (us) comfortable and friendly.
February 18, 2026
Follow up visit
Just had my annual check at Hatch End and congratulate the staff there for their professional and friendly approach. So thorough and explained everything very clearly. Thank you.
January 22, 2026
Nicolo Grano is the best in my experience
Nicolo Grano is the person that made my experience so excellent. I had dealt with others previously who were not as good. Nicolo is efficient, professional and really understands the make up of hearing aids so if there is an issue he is willing and able to resolve it quickly. Nicolo is very business like and so efficient.
August 14, 2025
Unprompted review
My hearing appointment was both professional and…
The staff were both professional and courteous and explained every detail throughout the procedure.
October 4, 2025
Considerate
Kind, Helpful and explained workings.
Expensive but I hope it will be worth it.
July 25, 2025
Effective and painless wax removal
Jesse greeted me pleasantly. She was knowledgeable and performed the wax removal procedure quickly and painlessly
July 22, 2025
Very thorough and always helpful with…
Very thorough and always helpful with every day issues
June 20, 2025
Consultation by Nicolo Grano
A full hearing test and analysis carried out by Nicolo Grano. Nicolo was excellent, very professional and explained the results of my tests clearly. The result is a considerable improvement in my hearing clarity.
June 18, 2025
Unprompted review
First visit…
Mum was but at ease, and left with valuable information which will be crucial when she decides.
The receptionist was also very friendly.
Thank you
June 10, 2025
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