Very welcoming. Easy to follow explanations as to how the tests were to be conducted and their results. Efficient hearing aid management. Friendly and professional. Excellent service.
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Even though I was late for appointment due to traffic, I was greeted in a friendly way and offered, coffee. I had been having problems fitting new pro wax and caps every few weeks and it was explaine... See more
Brilliant service from Hidden Hearing High Wycombe. The staff there were polite, professional and incredibly supportive. Despite having to come back a second time due to one of my ears being very stub... See more
Company replied
Very professional review of my hearing situation. All aspects explained fully. Features and benefits of hearing aid options explained, with no hard selling. Follow up appointment already set up for... See more
Company details
Written by the company
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Contact info
5 Castle Street, HP13 6RZ, High Wycombe, Buckinghamshire, United Kingdom
- 01494 838670
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Very welcoming
Very welcoming. Easy to follow explanations as to how the tests were to be conducted and their results. Efficient hearing aid management.
Friendly and professional.
Excellent service.
High Wycombe review
I attended with my mum last week. Bronwyn on reception was very welcoming and Joe the audiologist was excellent. He was caring and patient and performed a thorough assessment of my mums hearing loss with explanations throughout
The person taking me through tests and…
The person taking me through tests and his advice and guidance was thorough, clearly presented options in very pleasant surroundings.
I would happily recommend Hidden Hearing.
I've had my 'ears'about 4 years now
I've had my 'ears'about 4 years now
They werent cheap (4 K)
Every year go for a hearing test
I have my ears cheacked (my ears) no improvement, but I dont expect them to improve
Maybe it was my time in the army with loud weapons (we werent given ear defenders back then)
Maybe it was my time at LHR, I dont know
Maybe its just my age my hearing is going
Anyway, this time it was a better hearing test, spent over an hour this time (a nice French lady) the most comprehensive testing ever
In and out of the booth, with various tests, with and without my ears
Yes, my hearing had gone down a bit, so she boosted my aids on various levels
But I was told I dont wear them enough (have to wear them at least 6 hours a day)
That is a hard call, but I guess I wil have to try
Al the staff at High Wycombe seem to know their job, always polite and helpful, so I dont mind going there
Yes I would recommend Hidden Hearing
Very professional and honest assessment…
Very professional and honest assessment at annual checkup
Even though I was late for appointment…
Even though I was late for appointment due to traffic, I was greeted in a friendly way and offered, coffee. I had been having problems fitting new pro wax and caps every few weeks and it was explained that I could have something fitted to the aids which remove the need for doing this. I agreed this would be less of a worry and had impressions taken.
Joe who did my hearing test was very…
Joe who did my hearing test was very nice and friendly and made me feel at ease.He explained everything to me in detail .
Very professional & kind
May use AI-assist with repliesRead more
Have been having my hearing looked…
Have been having my hearing looked after by Hidden Hearing for last 10years, best thing I ever did !! The audiologists are very good, excellent care.......

Reply from Hidden Hearing - High Wycombe
Great service with positivity and reassurance
Brilliant service from Hidden Hearing High Wycombe. The staff there were polite, professional and incredibly supportive. Despite having to come back a second time due to one of my ears being very stubborn, they were always positive and reassuring that my case could be resolved. Special thanks go to Bronwyn and Cherelle in particular who were superb all throughout. Thank you!

Reply from Hidden Hearing - High Wycombe
Both receptionist and nurse were very…
Both receptionist and nurse were very helpful and pleasant
Wonderful experience ever!
Absolutely amazing service, staff are very welcoming and friendly, staff are understandable and it makes it easier to communicate confidently as it took me a while booking a date convenient for me after a few cancellations. I highly recommend Hidden Hearing to all my friends and family after my visit on Tuesday. Thanks 😊
Very professional review of my hearing…
Very professional review of my hearing situation. All aspects explained fully.
Features and benefits of hearing aid options explained, with no hard selling.
Follow up appointment already set up for review of hearing aid settings and to ensure the device is working at it’s best for my needs.
No annual service due to 'some' ear…
No annual service due to 'some' ear wax. It is a pity your colleagues could not deal with this on the spot. There seem to be kits available even for amateurs

Reply from Hidden Hearing - High Wycombe
Friendly and provided a clear…
Friendly and provided a clear explanation of the procedure. Will go back!
Wonderful service
I’ve used HH a few times now due to continuous earwax issues over the years. Bronwyn and Cherelle (High Wycombe branch) were very professional and everything was explained clearly. The procedure was quick and painless.
Highly recommended!
Excellent and friendly greeting on…
Excellent and friendly greeting on arrival.
Person testing me (JoE) has excellent people skills
Professional and Stress free
Very friendly, professional and thorough.
No pressure just a relaxed situation to understand the options
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