Hidden Hearing - Hull Reviews 166

TrustScore 5 out of 5

4.8

Paragon Street 42, HU1 3ND Kingston upon Hull, England, GB


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Rated 5 out of 5 stars

Excellent service. Mandy Taylor removed my earwax in minutes. At a great price too. Was given advice about aftercare and prevention of future excessive build up of wax. I was also given some Earol spr... See more

Rated 5 out of 5 stars

Ben was extremely thorough when examining my hearing.He explained how the hearing aids worked very thoroughly.My only hopefully constructive criticism is with regard to the hearing aids which can be a... See more

Rated 5 out of 5 stars

After trying ear drops for over a week and a gentle spray of the shower head, the wax just felt more impacted and was becoming difficult to hear. Seeing Hidden Hearing performed Ear wax removal, I boo... See more

Rated 5 out of 5 stars

Today I had my ear wax removed by Mandy and she didn't fall short of making the experience as smooth and calming as she could. She answered any questions I had and made me feel very comfortable. All t... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Contact info

  • Paragon Street 42, HU1 3ND, Kingston upon Hull, England, United Kingdom

  • 0800 740 8706

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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Rated 5 out of 5 stars

Well the hearing test was very good and…

Well the hearing test was very good and I was shown on screen the inside of my ear canal and it was explained to me what was going on with my hearing a lot better than my present hearing aids and I purchased them right away I would certainly recommend hidden hearing

June 2, 2026
Rated 1 out of 5 stars

Don't use Hidden Hearing their…

Don't use Hidden Hearing their expensive Oticon hearing aids stopped working after two weeks!

May 14, 2026
Unprompted review
Hidden Hearing - Hull logo

Reply from Hidden Hearing - Hull

Hello

Thank you for taking the time to leave your review.

We’re very sorry to learn that your hearing aids stopped working so soon after purchase. We can appreciate how frustrating this must be and we'd really like the opportunity to look into this further and help resolve the issue for you as quickly as possible.

Unfortunately we are unable to locate a record from information on your review. Please feel free to contact our Customer Services Team on the below details and we'll be more than happy to help

Kind regards,

Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Truly Amazing Service

I saw Mandy today as I had a build up of wax in my ears. She was lovely, immediately put me at ease explained everything that would happen and made sure I was comfortable.

I will need another appointment sadly as she couldn't remove all of the wax from my right ear despite her persistence for which I am hugely grateful.

I have no doubt we will manage next time to remove it all and would also like to thank Gracie for the coffee and her assistance.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff, explained everything. I had a serious wax build up in both ears and it was dealt with in one visit. I was very satisfied with the whole experience.

April 21, 2026
Rated 5 out of 5 stars

Very professional

Very professional, test was very thorough and each stage explained. Even when the appointment over ran I was not rushed into a decision.

April 15, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Mandy Taylor removed my earwax in minutes. At a great price too. Was given advice about aftercare and prevention of future excessive build up of wax. I was also given some Earol spray gratis. Very happy.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I saw Mandy T for ear wax removal and…

I saw Mandy T for ear wax removal and follow up appointment. She is warm friendly very professional .She talked me through the whole process . I will derinatley return when needed and already recommending her to my friends.Thankyou Mandy

April 2, 2026
Unprompted review
Rated 4 out of 5 stars

I can hear!!!

From the beginning I was welcomed by Mandy Taylor in the Hull Centre. She thoroughly explained how the procedure would progress and removed a great deal of wax from each ear. I was so amazed how well I could hear, and was so happy. Thank you Mandy, truly a professional and pain free experience.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Wax removal

Great service by Mandy Taylor, described what she was going to do and what was going to happen. Removed the wax from my ears painlessly in no time, I would definitely recommend this place.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Ben was extremely thorough when…

Ben was extremely thorough when examining my hearing.He explained how the hearing aids worked very thoroughly.My only hopefully constructive criticism is with regard to the hearing aids which can be attached to your glasses which you advertise and attracted me to Hidden Hearing. Ben explained to me they would not be suitable to me and would be of very limited use to most people. If that is the case should you not make that clear when advertising that type of aid ?

December 4, 2025
Rated 5 out of 5 stars

I saw Mandy in paragon street

I saw Mandy in paragon street, Hull. when I first went she detected a fungal infection in both of my ears so I had to go to doctors and get that cleared up. She puts you at your ease, she is lovely and has sorted my ears. I am very happy.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Engaged, engaging, thorough, professional and knowledgeable

My original appointment was scheduled in London, where I used to live, but in the intervening year I moved to Yorkshire. When I got the reminder for my appointment, I found extraordinarily simple to change the location, and was delighted to meet Ben, in the Hull Clinic. He was charming and delightful from the start, made me a great coffee, whilst I waited, not for long though. He took me through to the consulting room and was very articulate, knew what he was talking about, made me feel at ease, listened to my thoughts and suggested various tweaks without being patronising or assuming I’d want to make them. I found him engaging and engaged and would recommend him without hesitation.

October 22, 2025

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