Hidden Hearing - Leeds Reviews 125

TrustScore 4.5 out of 5

4.7

133-141 The Headrow, LS1 5RD LEEDS, Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always welcoming staff, drinks & biscuits. Excellent care and attention with in depth explanations of any issues from audiologist- excellent service as always! See you again next week if we can fin... See more

Rated 5 out of 5 stars

Faraz Aslam (Hearing Aid Dispenser ) was kind and considerate throughout the whole appointment. He was patient during the hearing test and explained very clearly how to use the recommended hearing... See more

Rated 5 out of 5 stars

I turned up without an appointment and spoke to Alison on reception and was able to seen straight away. Alison very friendly and helpful with me before sending me through to see Amina. Amina was great... See more

Rated 5 out of 5 stars

Chloe was amazing. Talked through the procedure, explaining simply what she would be doing Had a look at the inside of the ears, and showed me the contents, then what her next step would be. Proce... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Contact info

  • 133-141 The Headrow, LS1 5RD, LEEDS, Yorkshire, United Kingdom

  • 01132 204320

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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Rated 5 out of 5 stars

Always welcoming staff

Always welcoming staff, drinks & biscuits. Excellent care and attention with in depth explanations of any issues from audiologist- excellent service as always!
See you again next week if we can find somewhere to park!
Anne Hartley

June 9, 2026
Rated 5 out of 5 stars

Faraz Aslam (Hearing Aid Dispenser )

Faraz Aslam (Hearing Aid Dispenser )
was kind and considerate throughout the whole appointment.
He was patient during the hearing test and explained very clearly how to use the recommended hearing aids.

May 27, 2026
Rated 4 out of 5 stars

Very pleasant staff.

Very pleasant receptionist and audiologist. The latter was understanding, prepared to listen and explained things as the various rests were made.

The only issue was that she pushed hearing aids deep into my ears which was very painful.

February 12, 2026
Rated 5 out of 5 stars

Great service

The service I received was excellent. Mandy was very friendly talked through the entire process (wax removal). She also gave me before and after pictures.
Would definitely recommend and would use again

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Faraz Aslam did a home visit in Leeds…

Faraz Aslam did a home visit in Leeds to fit replacement hearing aids for my elderly Mum with dementia. He was punctual, friendly and kind, whilst being professional and helpful and explaining everything to myself and my Mum.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Mandy in the Leeds branch was exceptionally kind, clear and efficient. She talked me through every part of the process and I felt really looked after.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Just visited Hidden Hearing Leeds

Just visited the Hidden Hearing in Leeds with my Dad.
We were seen by Faraz , who was very helpful and gave us 5* service .
I would highly recommend Hidden Hearing.
No matter who we see, the staff are always friendly and helpful . Nothing is too much trouble.
Thank you for taking care of Dad

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience.

I have needed regular wax removal for the last 35 years and I can honestly say the visit to Mandy in Leeds was the best experience ever! She asked many questions and then gave a detailed explanation of the process.
The removal process was delicate but thorough and pain free. The room was immaculate and the equipment very sophisticated.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and clear explanation

I was seen by Mr Faraz Aslam. He was very approachable and professional. The hearing test was done very efficiently and he explained clearly the results of my audiogram. He then recommended the model of hearing aids which he thought best suited me. Naturally his recommendation was the top of the range in terms of performance and price. He told me to get back in touch when i made a decision on whether to get hearing aids or not. What i liked was that there was no hard sell like a double glazing salesman!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and support

Faraz was great: polite and helpful, answering the questions we had and being very patient with my mum who struggles to process anything technical. Very impressed with the service he provided.

October 27, 2025
Unprompted review

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