I went to Hidden Hearing for my ear assessment at Peterborough and it was a great experience. The audiologist, Helen, was very patient and detail. I wanted to find out if I had hearing loss becuase of... See more
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Ruby made me feel very relaxed as soon as I walked in, she explained everything very well all the way through what she was doing and why, lovely atmosphere. Im looking forward to collecting my new he... See more
Appointment made to suit my timing and carried out very professionally. Clear and precise information given about where things were with my hearing compared to last year. Cleaned my charger ports and... See more
I had a good experience at hidden hearing peterborough from the moment i walked through the door to have my ears done the receptionist welcomes you. Claire who did my ears put me at ease it was not... See more
Company details
Written by the company
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Contact info
8 Midgate, PE1 1TN, PETERBOROUGH, Northamptonshire, United Kingdom
- 01733 293210
4.7
Excellent
56 reviews
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Performance of aids very good
June 10, 2026
Perfect!
Spick and span rooms, could of passed for new! Totally organized and polite and friendly.
April 8, 2026
The whole experience of having my ears…
The whole experience of having my ears cleared of wax was:
Quick, pain free and overall a pleasant experience.
The practitioner was charming and friendly.
I would recommend.
March 25, 2026
May use AI-assist with repliesRead more
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Very professional consultant and staff…
Very professional consultant and staff at your retail outlet in Peterborough. Ear cleared of wax quickly. Your hearing aid was fabulous but extremely expensive at nearly £4000 for two or half that for one which is all I needed.. I will stick with my NHS aid but thank you.
January 20, 2026
Reply from Hidden Hearing - Peterborough
Good morning, Mr Tempest,
Thank you for taking the time to share your feedback.
We are delighted to hear that that you felt you received a professional service at our branch in Peterborough and your wax removal was quick and effective.
We understand that choosing a hearing system is a very personal decision, and cost is an important factor. However, we are glad you still found the consultation valuable, and we wish you well for your future hearing care journey. Our customer services team are always available if we can help in the future and can be contacted on 0800 7408 796 or by email on contact@hiddenhearing.co.uk
Thank you again for visiting us and for your kind words.
Kind Regards
Customer Services
Hidden Hearing Ltd
Quality Service
Ruby and her assistant knew what they were doing and made a very good job of it. Everywhere was clean and tidy. She's a good girl that Ruby.
John
February 13, 2026
Professional and precise
Appointment made to suit my timing and carried out very professionally. Clear and precise information given about where things were with my hearing compared to last year. Cleaned my charger ports and reset the aids to suit the level of hearing I have.
February 6, 2026
Friendly and helpful
January 28, 2026
It is always a stress-free experience…
It is always a stress-free experience going to Hidden Hearing for my annual check up. The organisation of appointments is efficient, everyone there is pleasant and helpful, and the appointments never feel rushed, with clear explanations and helpful advice as necessary
January 22, 2026
Hearing is never been so good
Easy location to get too, great service and listened too
January 15, 2026
Ruby made me feel very reled as soon…
Ruby made me feel very relaxed as soon as I walked in, she explained everything very well all the way through what she was doing and why, lovely atmosphere. Im looking forward to collecting my new hearing buds.will definitely recommend Hidden Hearing.
January 17, 2026
Always friendly professional and helpful
December 20, 2025
Very friendly and professional
Very friendly and professional, good knowledgeable people
December 16, 2025
Hidden hearing have given me a…
Hidden hearing have given me a brilliant service up to now .
They also explain everything in detail to you
October 30, 2025
Mike Daws of Hidden Hearing is a thorough professional
Mike Davis was very professional in his approach and in dealing with my questions. He didn't rush thru the test. Because my ears were full of wax, he advised me to come back to continue the test after the wax was removed. Wax removal was offered to me at a cost; but my surgery arranged the removal free if charge under NHS. It is now done, and I will be going back to Hidden Hearing to complete Mike's testing
October 3, 2025
Ruby is an excellent audiologist but then she was trained by Helen.
Ruby is an excellent audiologist as she was trained by Helen who was exceptional.
August 28, 2025
Hearing appointment
Ruby was very helpful polite and friendly, she explained different ways of improving my hearing particularly in busy and noisy environments.
August 12, 2025
Hearing test
The best hearing examination that I have ever had, very professional and easy to understand.
July 31, 2025
Quite a bit of wax found- hard like…
Quite a bit of wax found- hard like concrete so been given OLIVE OIL to soften the remaining wax....Another appointment next week
July 23, 2025
Great experience
Great experience, very helpful staff, super informative, establishment was professional, would recommend if looking for tho type of service
July 2, 2025
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