Hidden Hearing - Sheffield Reviews 205

TrustScore 5 out of 5

4.9

19/23 York Street, S1 2ER Sheffield, Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As always a friendly welcome from Julie and Lilly and the revamped premises are a big improvement. I have been a customer since 2020 and I have always found Lilly to be very patient and extremely thor... See more

Rated 5 out of 5 stars

It was an all round amazing experience, right from the time of arrival to a warm reception and a lovely prep by the audiologist Jan. The procedure was painless and quick and I was given a free afterca... See more

Rated 5 out of 5 stars

Lilly was fantastic, warm, professional and extremely thorough. She fully explained all of the tests and made sure I was clear about the process. Lilly also made sure I had the opportunity ask any... See more

Company replied

Rated 5 out of 5 stars

I visited hidden hearing today for my test, i was greeted by a friendly receptionist who made sure that i feel welcome. I was then called in by Lilly who introduced herself as hearing aid dispenser... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Contact info

  • 19/23 York Street, S1 2ER, Sheffield, Yorkshire, United Kingdom

  • 0114 280 8800

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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Rated 5 out of 5 stars

I highly recommend Hidden Hearing

I highly recommend Hidden Hearing, as they visit my father at home . They are extremely thorough and professional and his new Hearing aids have made a big difference to the quality of his life. I would highly recommend them to anyone.

April 25, 2026
Rated 5 out of 5 stars

The customer care is outstanding

The customer care is outstanding. Always welcoming and immediately make you feel at ease. The hearing aids have had a positive impact on both my professional and social life. I have gained confidence in my hearing in all environments. Aftercare is helpful and ensures support at all times. Thankyou!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Hearing assessment review

I attended the Hidden Hearing for a hearing test, the first in many, many years, due to some emerging concerns with my hearing. Thankfully, my hearing test result was within normal parameters. Although no problems were picked up, I regard the assessement as a worthwhile health check up, and am grateful to the friendly and professional staff who took me through the assesssment process and explained everything clearly throughout.

February 24, 2026
Rated 5 out of 5 stars

Helpful, understanding and faultless

I must admit I have been putting off going to see an audiologist for a long time as I was in denial of my hearing loss.

I went to Hidden Hearing as they were friendly and helpful on the phone.

I met Lilly at Sheffield and she was very accommodating with my difficult timings. When I got there she was very understanding of my psychological unhappiness of wearing hearing aids and thoroughly professional when conducting the audiology examination and proposing all the options available to me.

My experience has been faultless.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

First appointment

The appointment with Hidden hearing was for myself and my sister. Lilly and Rachel put us at ease as soon as we walked through the door. The care shown to both of us was excellent and Lilly took the time to explain the whole process. At the end of the appointment we came out with new hearing aids, that are brilliant and have another appointment in 2 weeks. Thank you

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience at Hidden…

I had a fantastic experience at Hidden Hearing and would highly recommend them to anyone dealing with hearing issues Jan was incredibly helpful and professional, especially when it came to removing some tough ear wax. They were so kind and understanding, even offering to rebook my appointment for free when the wax was a bit stubborn. They also provided me with ear wax oil to use at home, which really helped with the process.
Now, I can hear better than ever, and I truly appreciate the excellent service I received. If you're looking for a solution to hearing issues, this is definitely the place to go!

December 9, 2025
Unprompted review

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