As always a friendly welcome from Julie and Lilly and the revamped premises are a big improvement. I have been a customer since 2020 and I have always found Lilly to be very patient and extremely thor... See more
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It was an all round amazing experience, right from the time of arrival to a warm reception and a lovely prep by the audiologist Jan. The procedure was painless and quick and I was given a free afterca... See more
Lilly was fantastic, warm, professional and extremely thorough. She fully explained all of the tests and made sure I was clear about the process. Lilly also made sure I had the opportunity ask any... See more
Company replied
I visited hidden hearing today for my test, i was greeted by a friendly receptionist who made sure that i feel welcome. I was then called in by Lilly who introduced herself as hearing aid dispenser... See more
Company details
Written by the company
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Contact info
19/23 York Street, S1 2ER, Sheffield, Yorkshire, United Kingdom
- 0114 280 8800
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Excellent service
Excellent service, friendly and professional
Listened to my needs and very good advice
Fantastic help
Fantastic help, really helpful and informative, highly recommended
I highly recommend Hidden Hearing
I highly recommend Hidden Hearing, as they visit my father at home . They are extremely thorough and professional and his new Hearing aids have made a big difference to the quality of his life. I would highly recommend them to anyone.
My experience was great
My experience was great, very informative, professional and friendly staff. Thank you so much for your help.
Very professional
Very professional. Very straightforward and free. Hearing all good which is reassuring
The customer care is outstanding
The customer care is outstanding. Always welcoming and immediately make you feel at ease. The hearing aids have had a positive impact on both my professional and social life. I have gained confidence in my hearing in all environments. Aftercare is helpful and ensures support at all times. Thankyou!
Hearing assessment review
I attended the Hidden Hearing for a hearing test, the first in many, many years, due to some emerging concerns with my hearing. Thankfully, my hearing test result was within normal parameters. Although no problems were picked up, I regard the assessement as a worthwhile health check up, and am grateful to the friendly and professional staff who took me through the assesssment process and explained everything clearly throughout.
Great Service
Katie Herring was very informative and patient with my mother
I had home visit young lady was very…
I had home visit young lady was very nice and helpful
Helpful, understanding and faultless
I must admit I have been putting off going to see an audiologist for a long time as I was in denial of my hearing loss.
I went to Hidden Hearing as they were friendly and helpful on the phone.
I met Lilly at Sheffield and she was very accommodating with my difficult timings. When I got there she was very understanding of my psychological unhappiness of wearing hearing aids and thoroughly professional when conducting the audiology examination and proposing all the options available to me.
My experience has been faultless.
Thanks ladies
Its just a really good vibe from the ladies that work there .they make you feel at ease at a very nervous time
Brilliant hearing centre
Lilly was incredibly thorough . Explained everything in detail about the testing process and the results.
First appointment
The appointment with Hidden hearing was for myself and my sister. Lilly and Rachel put us at ease as soon as we walked through the door. The care shown to both of us was excellent and Lilly took the time to explain the whole process. At the end of the appointment we came out with new hearing aids, that are brilliant and have another appointment in 2 weeks. Thank you
I had a fantastic experience at Hidden…
I had a fantastic experience at Hidden Hearing and would highly recommend them to anyone dealing with hearing issues Jan was incredibly helpful and professional, especially when it came to removing some tough ear wax. They were so kind and understanding, even offering to rebook my appointment for free when the wax was a bit stubborn. They also provided me with ear wax oil to use at home, which really helped with the process.
Now, I can hear better than ever, and I truly appreciate the excellent service I received. If you're looking for a solution to hearing issues, this is definitely the place to go!
That staff are welcoming and respectful.
Very helpful, friendly and professional staff. All questions were answered fully.
Lily who did my test was very good at…
Lily who did my test was very good at informing me of every step.
Great service
Pleasant, professional & non-patronising.
Would recommend unreservedly.
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