Absolutely fantastic service, Ash our audiologist from the Crewe branch came to my home after I suffered loss of hearing and tinnitus. At a very worrying time Ash was the voice of calm, offering best... See more
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Helena was so lovely and explained everything really clearly to me. Going to Hidden Hearing was one of the few times I’ve been spoken to by a medical professional as if I’m an actual human so I really... See more
I was quite apprehensive before my appointment but I needn’t have been . The staff were very kind & very helpful & put me at ease before the procedure . Which was over in minutes painless & quick but... See more
Oh my goodness what a wonderful place. We were greeted by Michele who made us feel at home, so friendly and welcoming. We were offered a drink whilst we waited. Seen on time by Sameer who was also ver... See more
Company details
Written by the company
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Contact info
5 Market Street, ST16 2JZ, STAFFORD, Staffordshire, United Kingdom
- 01785 785230
4.9
Excellent
161 reviews
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Excellent service
Excellent service. Thorough examination. I would recommend Hidden hearing for hearing aids.
June 12, 2026
Good hearing test
Good hearing test. Well explained options. Excellent service and staff.
June 4, 2026
Very friendly
Very friendly, sorted out my ear wax problem without any fuss, very professional
June 5, 2026
No waiting about just straight in.
No waiting about just straight in.
A very professional lady gave me my yearly checkup.
It is the same every time I go to buy my top ups.
No fuss always happy and very friendly.
May 29, 2026
Excellent service from Amy…
I rang yesterday and gave Amy my contact of three years an excellent recommendation for her professional approach, information and empathy for an older person like me etc.
Amy is an excellent representative of Hidden Hearing.
April 14, 2026
I arrived early and seen before my time…
I arrived early and seen before my time .
Felt assured, and completely satisfied with my hearing, and now hearing is so much clearer. Very happy.
April 11, 2026
Excellent service
I had my hearing test, right heating aid was adjusted because the hearing had slightly improved. I was told I need to have wax removed from both ears. I was recommended someone who comes to your home & does a thorough job. He came the next day.
April 7, 2026
Very professional in the way the…
Very professional in the way the appointment went from start to finish. Courteous and listened to my concerns. Everything was explained fully
Definitely recommend them
March 27, 2026
Good service and the staff were…
Good service and the staff were excellent. Explained all that I needed to know about the Hearing Aids even tried them on outside to see how they had improved from my previous ones. A new hearing test that I had was also effective and showed me the results from my previous test.
March 27, 2026
Hidden Hearing Stafford
Excellent and patient service from audiologist and great customer care from the receptionist. I would definitely recommend Hidden Hearing Stafford to anyone with hearing problems.
February 19, 2026
Excellent. Although I seem to get a different…
Although I seem to get a different audiologist every time, they are always kind, sympathetic and caring.
February 20, 2026
A lovely friendly experience.
A lovely friendly experience, advice given as to next steps and clear explanation of the process before it was completed. Super - would recommend them to anyone who might need a hearing test.
February 11, 2026
Very happy with the appointment
Very happy with the appointment. All questions answered.
Would recommend.
Helpful and courteous. Relaxing and informative.
February 11, 2026
I would recommend to anyone.
I visited the Stafford branch to have ear wax removed. I cannot fault the welcome and professionalism of the audiologist who dealt with me, explaining everything in easily understood detail. I would recommend to anyone
February 5, 2026
Unprompted review
Great service
January 23, 2026
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