Belinda was extremely professional, friendly and informative. I had been to a competitor a few doors down the road some months earlier, they let me know that my ear problems were probably "hygi... See more
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I obtained my hearing aids from Hidden Hearing about 4 years ago after very helpful advice from Richard. They have proved to be invaluable. Regular follow ups and checks have been thorough with minor... See more
I had my annual hearing check at the Tunbridge Wells branch; as always the staff were attentive, friendly, professional and courteous, fully answering all of my questions. I feel content and reassured... See more
I have just returned from the Tunbridge Wells branch after having ear wax removed. Wow what incredible service. Alison on reception is lovely and Justine, who carried out the ear wax removal, is now... See more
Company details
Written by the company
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Contact info
44 Monson Road, TN1 1LU, TUNBRIDGE WELLS, Kent, United Kingdom
- 01892 538950
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Thoroughly professional and informative…
Thoroughly professional and informative audiologist
Annual hearing check at Hidden Hearing
I had my annual hearing check at the Tunbridge Wells branch; as always the staff were attentive, friendly, professional and courteous, fully answering all of my questions. I feel content and reassured that I am in the best hands and would not hesitate to recommend Hidden Hearing to others.
Good service
Easy to book, and everything explained along the way. Would throughly recommend . Friendly staff
Service excellent & staff cheerful
Service excellent & staff cheerful. very please with a good explanation of hearing needs. Clear & easily understood. Shall be happy to recommend others.
Very helpful and informative staff that put you at your ease.
The staff were very helpful and informative at every step of the procedure, which helps to put you at ease
Belinda was extremely professional
Belinda was extremely professional, friendly and informative.
I had been to a competitor a few doors down the road some months earlier, they let me know that my ear problems were probably "hygiene related".
The consultation with the competitor ended abruptly at that point.
I was pretty upset by this comment, and still having ear problems, I was recommended Hidden Hearing.
I let Belinda know my tale, who assured and reassured that this was not the case.
Belinda shared information step by step and the end results are fantastic.
Thanks for all your help!
My appointment was with Jessica for a …
My appointment was with Jessica for a ear wax removal. I found her to be very professional and she explained everything that was going to happen.
Although the wax was hardened her persistence got the job done.
Showed me a photo of the ear canal before and after treatment, the difference was amazing. Excellent service.
Roy
Fantastic practice
First of all, I would like to thank the staff at Tonbridge wells hidden hearing again for there fantastic care. The staff where fantastic and each had outstanding knowledge great care with there service. Everything was easy and simply and pain free, cant ask for more than that.
Main reason im leaving a review is. When I was in thier care even tho this is private practice I wasn't treated like cash cow and they only want to help and fix what you needed and not sell you something you didnt need or want. Will 100% use this company again.
So far very good in every way
So far very good in every way. Adjustments to be made in due course.
Great service as always
Great service as always! Friendly efficient staff who explain things properly and never overcharge. It’s a pleasure to visit.
I really benefited from my appointment…
I really benefited from my appointment at Hidden Hearing. Belinda and all the staff were polite and very helpful. I appreciated the advice given and the treatment, which made a big difference to my hearing and ear-comfort. Thank you Hidden Hearing; I would highly recommend Hidden Hearing. M Grant
A welcoming and very professional team
The staff here are unfailingly pleasant, welcoming and very professional.
ear wax resolved
Good service even when an appointment had to be rescheduled
Issue with ear wax resolved and no hard sell of other services.
GOOD Service
Great service
Great service. Richard covered everything from the in-depth hearing test, the results and type and hearing aid level of technology required.
He also described all the features and benefits.
Really Good Experience
Really good experience from the start to walking out with my hearing aids being able to hear well .The hearing test was very though and I learnt so much about hearing from Richard that I never realised.
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