Hideaway Holidays Reviews 72

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Would highly recommend Hideaway Holidays. The process was seamless and we had an amazing time away. Would definitely use them again.

Company replied

Rated 5 out of 5 stars

Wonderful stay at Savasi The staff is top notch, super friendly and helpful. The food was superb and delicious. Our Blue Lagoon villa 2 was exceptional. The pool and the view magnificent. Sno... See more

Company replied

Rated 5 out of 5 stars

We had an unforgettable time at French Polynesia (Bora Bora and Tahiti) thanks to Hideaway Holidays. Jack Daniels walked us thru all potential options and was very open and patient with us. He, someho... See more

Company replied

Rated 5 out of 5 stars

Hideaway holidays were fantastic. They made sure our holiday to Bora Bora was as seamless as possible. All flights, car, plane and boat transfers, room selections were arranged even a resort credit wa... See more

Company details

  1. Travel Agency

About Hideaway Holidays

Written by the company

Hideaway Holidays is a wholesaler specialist travel agency for the South Pacific. As an Australian owned company, with over 40 years of experience of partnering with scores of hotels across 11 South Pacific countries, our experts know how to organise the perfect South Pacific escape. We put together packages incorporating land, air, sea, tours, meal plans packed with value adds and bonuses.

Contact info

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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Rated 5 out of 5 stars

Highly Recommend

Kreeti (Maria) provided us not just with the best travel customer service we have ever received, but some of the best we have ever received on anything! Thank you!

January 31, 2022
Unprompted review
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Reply from Hideaway Holidays

We’re really blushing here, Neil. Thank you so much for your kind words, it means the world to us. It has been a privilege to handle your Fiji holiday and our South Pacific Specialists are some of the best travel agents this side of the … Pacific. We hope to be of service again, very soon. Cheers and have a great day!

Rated 5 out of 5 stars

Unrivalled customer service

I cannot recommend Kreeti highly enough. She provided incredible customer service. Responsive and reliable, nothing was too much trouble in and out of office hours.
We were very tricky customers and Kreeti provided us with a cool rational service.
Thank you Kreeti, I do not know what we would have done without you on the end of the phone!

January 19, 2022
Unprompted review
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Reply from Hideaway Holidays

Thank you for taking out the time to write about us, Joanne and Simon. We know customers, who expect and receive great service, will look to us again when they want a fantastic holiday. Again, we’re very grateful and happy that you found our work to your liking. We’ll be ready with another sparkler of a holiday deal whenever you are!

Rated 5 out of 5 stars

An unforgettable time at French Polynesia

We had an unforgettable time at French Polynesia (Bora Bora and Tahiti) thanks to Hideaway Holidays. Jack Daniels walked us thru all potential options and was very open and patient with us. He, somehow was able to connect with us, and prepared the itinerary of our dreams. Looking forward to our next vacations planned by him. Two thumbs up!

January 17, 2022
Unprompted review
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Reply from Hideaway Holidays

Thank you, Jorge and Laura, for showering us with such kind words of appreciation. Jack and our other South Pacific Specialists love creating and customising holiday packages to make it just right for you. Trust us, stitching together the correct holiday is as rewarding as finishing a 1,000-piece jigsaw. #ArtNerdOut

We loved attending to you guys and can’t want to plan your next holiday. Cheers!

Rated 5 out of 5 stars

We stayed been to Treasure Island 5…

We stayed been to Treasure Island 5 times now and have always enjoyed it thoroughly.
A bit of paradise on earth. Unspoiled, unpretentious and charming.
Service is friendly and nothing is a bother.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service, very impressed

I was a little nervous booking with an online travel agent but there was no reason to be. The agents were excellent and you have the direct number for your agent so your quote and booking go through the same person. Really great prices. Everything was organised for us, and when we got to Fiji it could not have gone smoother with the transfers and the resort. We have booked again with Hideaway Holidays!

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

Staff excellent

Staff excellent, buildings getting a bit tiered, but really enjoy my stay I'm coming back in August 2020

January 27, 2020
Unprompted review
Rated 4 out of 5 stars

Mostly satisfied

More than happy , a couple of things weren’t very clear and I needed to chase them up .

January 27, 2020
Unprompted review
Rated 4 out of 5 stars

Vanuatu Adventure

All worked out well, no problems with booking accommodation a little slow for Hideaway Holidays to communicate with resorts, but may have been problem at resort end. All in all satisfactory.

January 27, 2020
Unprompted review
Rated 4 out of 5 stars

We had a pleasant holiday at the Naviti…

We had a pleasant holiday at the Naviti Resort, but I think it could be improved. Maybe put the Fijians back into the kitchen, & don't reuse the meat for another day. I became very tired of having the meals from yesterday served up again today.
There is a new general manager so things will look up I'm sure.

January 26, 2020
Unprompted review
Rated 5 out of 5 stars

Can’t fault Patricia from hideaway…

Can’t fault Patricia from hideaway holidays. She was very patient when we changed our holiday requirements several times and then beat the next best quote by a mile and included a few extras. Every part of our itinerary was flawless with no issues at all. Can not recommend her enough.

January 24, 2020
Unprompted review
Rated 5 out of 5 stars

Hideaway holidays were fantastic

Hideaway holidays were fantastic. They made sure our holiday to Bora Bora was as seamless as possible. All flights, car, plane and boat transfers, room selections were arranged even a resort credit was included allowing us to swim with the sharks and feed the stingrays. Priya was very accommodating and answered any questions we had. There were no nasty surprises and the prices for the packages are better than other travel agents in the market. Will definitely be using them again. Thankyou for organising an unforgettable trip. Priya you were superb!

January 24, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic family holiday!

We booked our Fiji Family holiday through Hideaway Holidays and it was fantastic! Any questions were answered promptly via email and it was easy to communicate and sort out the details of our holiday. I definitely recommend using Hideaway Holidays as your online travel agent!

January 24, 2020
Unprompted review
Rated 3 out of 5 stars

Difficult to get a response from them…

Difficult to get a response from them when flights were cancelled. Still waiting a response from them regarding hotel refund.
We were offered things that we never received, namely hungry jacks vouchers.
When we arrived in Fiji, no transfer were arranged nor did we receive lei.

January 24, 2020
Unprompted review

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